Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I can’t recommend HairVirginity enough. all my family now use their hair after i put them on! the hair is such good quality which i like since i bleach my bundles. they are great and the fact that the... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

I am happy with my hair. I placed my order on a Saturday using next day delivery service and received it on Tuesday. I got the body wave 12” and the hair is so bouncy just as I was hoping. Everyone’s... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Bundles are not raw hair so be careful. Hair smells and is visibly processed (I.e: bleached strands, spilt ends etc). Shipping was good but that’s about it. Rejected my refund when I raised these co... Ver mais

Classificada 5 em 5 estrelas

I am beyond impressed with the Vietnamese straight bundles I purchased! The quality of the hair is absolutely top-notch — so soft, silky, and natural-looking right out of the package. I decided to d... Ver mais

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Informações sobre a empresa

  1. Fornecedor de extensões para cabelo

Escrito pela empresa

HAIRVIRGINITY is a UK based company formed in 2013 with the sole aim of helping our customers feel beautiful, confident in their most precious moments. From birthdays to weddings, to celebrity events or simply everyday wear - we're a brand anyone can rely on! No matter your race or gender, we've got you!


Informações de contacto

3,6

Aceitável

TrustScore: 3.5 em 5

245 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 66% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Hair is shedding a lot it’s constantly…

Hair is shedding a lot it’s constantly tangled. I won’t be ordering again

5 de dezembro de 2022
logótipo da HAIRVIRGINITY

Resposta da HAIRVIRGINITY

Hi Winta

We're really sorry to see you're unhappy with your order! Please do reach out to us via email and we'll be more than willing to have this looked into for you!

- HAIRVIRGINITY x

Classificada 4 em 5 estrelas

one of the best hair vendors i've used

one of the best hair vendors i've used, hair quality is 10/10, plus i've never had an issue with customer service and always get updates and responses, would highly recommend buying from this hair vendor.

30 de novembro de 2022
logótipo da HAIRVIRGINITY

Resposta da HAIRVIRGINITY

Hi Huldah!

Thank you for taking the time to leave us a recommendation! Really happy that you are pleased with your order and we can;t wait to have you again soon!

- HAIRVIRGINITY x

Classificada 5 em 5 estrelas

Fantastic customer service

Fantastic customer service.
Although i ordered late my order was processed and dealt with quickly.

I was reassured and provided with regular updates.

Brilliant service I will certainly be using them for all my future purchases

6 de dezembro de 2022
Opinião espontânea
logótipo da HAIRVIRGINITY

Resposta da HAIRVIRGINITY

Hi Danielle,

Thank you the 5 stars! We're glad you can trust our service and we'll be honoured to have you again!

Thanks a lot!

- HAIRVIRGINITY x

Classificada 5 em 5 estrelas

Customer service was AMAZING and the…

Customer service was AMAZING and the hair is very beautiful . Would definitely recommend.

1 de dezembro de 2022
logótipo da HAIRVIRGINITY

Resposta da HAIRVIRGINITY

Hi Abigail

Thanks so much for leaving a review and we're so happy that you're happy!

Hope to have you again soon!

- HAIRVIRGINITY x

Classificada 5 em 5 estrelas

Unbeatable Quality

HV have become my go to company when it comes to buying hair. The knots in their lace frontal are so teeny that when you put your wig on you can’t even tell you have a wig on. I also purchased some tapes from HV and their tapes are beautiful, the texture of the tapes perfectly matched my hair and the tape ins are so easy to blend in. My tape ins are so bouncy and full of life. Any hair I’ve purchased from them has never had any smell which lets me know it has not been chemically treated. I’ve not purchased from anywhere else because the quality I get from HV is unmatched.

30 de novembro de 2022
Opinião espontânea
logótipo da HAIRVIRGINITY

Resposta da HAIRVIRGINITY

Hi Lethecia

We're humbled to see such a review and we;re so glad you're happy with our products across the range! We can't wait to keep providing you with top quality raw hair!

- HAIRVIRGINITY x

Classificada 5 em 5 estrelas

Amazing

Amazing! Hair quality and texture is perfect. No shedding I should good use of this for a year or so.

19 de novembro de 2022
logótipo da HAIRVIRGINITY

Resposta da HAIRVIRGINITY

Hi Sharmayne

Thanks a million for your feedback! Glad you're happy with the quality and texture and you most definitely will be able to use our hair for a year minimum with good basic hair care!

- HAIRVIRGINITY x

Classificada 5 em 5 estrelas

The hair company for you!

I honestly don’t have a bad word to say about my experience with Hair Virginity.

The hair came super fast and when it arrived, it came in such nice packaging. And to top it off the quality of the hair was amazing.

I bought a 13x6 frontal and raw bundles, for a ponytail updo. I bleached the knots and dyed the hair black, and it just worked so well for the style.

Definitely recommend!

16 de novembro de 2022
Opinião espontânea
logótipo da HAIRVIRGINITY

Resposta da HAIRVIRGINITY

Hi there - it means a lot that you have taken the time to leave us a nice and helpful review! We hope to have you again soon!

- HAIRVIRGINITY x

Classificada 5 em 5 estrelas

Great customer service

Great customer service - my experience with the company on a whole was great! They were quick to answer my questions - their website was easy to navigate. The delivery times was spot on - there was no delays and I was ensured by the company itself which was superb! I honestly have ZERO complaints!

The quality of the item I purchased also fantastic & the packaging was chef kiss! Definitely a returning customer now.

15 de novembro de 2022
Opinião espontânea
logótipo da HAIRVIRGINITY

Resposta da HAIRVIRGINITY

Hi Deborah

Thank you for your lovely review! Really glad you found the website easy to use too! Glad to have you and can't wait to service you again soon!

- HAIRVIRGINITY x

Classificada 5 em 5 estrelas

I can’t recommend it enough ! Must Buy

I bought hair from two companies prior and It wasn’t that great. I decided it’s best to invest and I bought hair from hair virginity as my sister used it for her wedding. I was a bit hesitant considering the price and scarred from past experience but I decided to take a risk. But, OH MY LORD! I can’t go back. Swift delivery. Amazing packaging. I have no complaints. I have NEVER received so many compliments on my hair. I did a simple middle part sew in. Nothing excited but the hair made all the difference. I got 4 bundles 22’ Malaysian. I thought the bundles would be thin but it was FULL. I’m never going back and I can’t wait purchase more !

13 de novembro de 2022
logótipo da HAIRVIRGINITY

Resposta da HAIRVIRGINITY

Hi Su
We're so happy to see your review!! Thanks so much for sharing your feedback and we appreciate every it a lot!

Hope to see you again soon!
- HAIRVIRGINITY x

Classificada 1 em 5 estrelas

Tape ins don’t stick

Got tape in’s and they do not stick. I have had them put in professionally and they have fallen out less than 48 hours after application. So disappointed given the price of the hair too

6 de novembro de 2022
logótipo da HAIRVIRGINITY

Resposta da HAIRVIRGINITY

Hi Michelle

We're so sorry to see there may be an issue here and we'll be more than happy to rectify this for you. Please can you send us an email with your order number and we'll be sure to resolve this immediately. We apologise for any inconvenience caused.

- HAIRVIRGINITY x

Classificada 5 em 5 estrelas

You won't be disappointed

The option of having your bundles (in stock items) delivered the next day, BUT its not only that the quality of the hair is beyond amazing.

The lace closure took to the bleach fantastically, no plucking required.

I've dyed the hair, reinstalled 3 times!! And the hair remains intact. Thank you honestly 💓

12 de setembro de 2022
Opinião espontânea
logótipo da HAIRVIRGINITY

Resposta da HAIRVIRGINITY

Hi Sabrina

Thanks a million for your review and we're happy to hear that you're pleased with our service and our products!

Do tag us on socials too :)

- HAIRVIRGINITY x

Classificada 5 em 5 estrelas

Highly recommend

Great company, excellent quality products. Now my go to supplier

23 de outubro de 2022
logótipo da HAIRVIRGINITY

Resposta da HAIRVIRGINITY

Hi Stephanie

Thanks so much for your feedback! We're so glad to have you! Hope to service you again soon!

- HAIRVIRGINITY x

Classificada 5 em 5 estrelas

Great with updates and tracking…

Great with updates and tracking information and delivery was in a timely manner

10 de outubro de 2022
logótipo da HAIRVIRGINITY

Resposta da HAIRVIRGINITY

Hi Nikiesha

We're so grateful for your review! Glad you were pleased with delivery and the service too!

- HAIRVIRGINITY x

Classificada 2 em 5 estrelas

Ordered hair on 11th October

Ordered hair on 11th October, still hasn't arrived yet and they don't respond to my numerous requests for updates

14 de outubro de 2022
Opinião espontânea
logótipo da HAIRVIRGINITY

Resposta da HAIRVIRGINITY

Hello Francesca

We responded to your instagram DM prior and asked you to contact our team via email for an update.

The item you purchased shows a 3-12 working day delivery time and we do state on each specific product page if potential delays are to occur as it is made to order specifically for you no matter your shipment preference. We also make our custom delivery time frames as clear as possible on our delivery page and every custom order email confirmation after an order has been placed to give customers a chance to amend their order before we begin processing. A pop up notification does also show on the product page and checkout button shows “Pre-Order” before you can add the item to your basket too. (https://hairvirginity.com/pages/delivery-info)

Our team will be sure to update you on your order progress as soon as they can during our working hours - Mon - Fri.

- HAIRVIRGINITY x

Classificada 1 em 5 estrelas

Hair is really thin especially at the…

Hair is really thin especially at the ends

15 de outubro de 2022
logótipo da HAIRVIRGINITY

Resposta da HAIRVIRGINITY

Hi Sloane

Thank you for your review. We can see that you purchased our single drawn bundles which we do explain is thinner than our double drawn range (from root to tip). Nonetheless, if it is unusually thin and you find that it weighs less than 100g per bundle, please do get in touch via email and we'll definitely take a look into this for you.

- HAIRVIRGINITY

Classificada 5 em 5 estrelas

Frontal looks natural.

Hair is actually amazing! I've washed and dyed it. Straightened it and I'm so impressed with how natural it looks, i wasn't expecting it :) I think i will order my frontals from here from now on! Reasonable price too.

23 de setembro de 2022
logótipo da HAIRVIRGINITY

Resposta da HAIRVIRGINITY

Hi Raqual,

We really appreciate your review and taking the time to detail your experience! Glad to have you as a new customer and can't wait to keep serving you in future! :) Thanks again!

- HAIRVIRGINITY

Classificada 4 em 5 estrelas

EDIT 01.11.22 Read review

Edit 01.11.22 ***TLDR bought a frontal hair piece for £152 which ended up being a blend of human hair and synthetic which matted after washing making it unusable*** Great communication from the person dealing with my issue. Sent it back and was promptly refunded. Im not ready to write off this site completely just yet and may use them again in the future. I can't comment on the raw hair (when it's specifically in bold on the item title) on their site because the frontal i ordered wasn't that, And while it definitely should have been labelled better, I'm not one to jump and say it was done intentionally automatically (could have been an oversight), so as long as you purchase hair with RAW in the title your mileage may vary and could be perfect. Or just email their customer service for their opinions. Very pleasant to deal with so this review is really for the customer service and the resolution. So if someone from HAIRVIRGINITY reads this, THANK YOU LOADS.

----‐--------------------------------------
Just checked and they now have (at the time of ordering there definitely was not) a frontal that says RAW hair in the title (not the one I ordered). When ordering from a site that has RAW hair over the banners/advertising you'd expect that it would be the case for all their products or at least human hair and not synthetic (or at the very least CLEARLY lable as such). If a person from HAIRVIRGINITY is reading this PLEASE make sure that everything is properly labelled and if something is or isnt raw hair or at least human hair (as per your banners etc) highlight that fact boldly on each item so this doesn't happen again.

Hair got wet, only the frontal (which I sourced from HAIRVIRGINITY £152 down the drain) matted like crazy and felt synthetic to the touch, the rest of my hair (sourced from somewhere else, been having weave for 8+ years with so i know when something doesn't feel right) was fine. Not 'raw' human hair like they say but feels like a blend of human hair and synthetic. This happened only once before when I bought hair from paks (a shop in the uk) claiming to be 'Peruvian' hair, again matting after washing as was synthetic. Gutted over this as lasted less than two weeks before i had to remove. Should have guessed as when styling was impossible to control. Ladies, Gents and Non-binary people please spend your money elsewhere and trust your gut. Leaving my original review up for transparency sake.

P.s. the one bright thing in all of this was I needed the hair to take a picture for photo ID. At least I got that done!

Original review - Silly me ordered the wrong frontal hair type (not able to return it due to being a custom order, but my fault for not crossing my t's) but lovely hair, nice packaging and swift delivery. Would definitely use again.

13 de setembro de 2022
logótipo da HAIRVIRGINITY

Resposta da HAIRVIRGINITY

Hi Melina,

Thank you for your review.

We're really sorry to hear of your experience and I can see you have now contacted our team via email after leaving your review which they have started a returns procedure for you and now looking into this further where we'll be sure to provide a fair resolution for you.

- HAIRVIRGINITY

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