Well incredible-made a same day appointment so easy to do, had wax in both ears treated them the same day but had to go back after 4 days re putting ear drops in. Just finished treatment today both ea... Ver mais
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Leia as opiniões dos outros
It took forever for my husband’s scrip (#13 hearing aid batteries.) to arrive when I was told it would be delivered in a few days when I placed the order. When I questioned the time it was taking to... Ver mais
A empresa respondeu
I had a very difficult time finding the proper wax guards for my Oticon hearing aid. I reached for help to Hear Care Direct, and received an extremely helpful personal answer from Jordan. That led to... Ver mais
I had my earwax removed today, 12 November, at Atherstone Hearcare Direct. I was very pleased with the service, no discomfort and very relaxed. So happy to have my hearing back, would definitely rec... Ver mais
Informações sobre a empresa
Escrito pela empresa
Hear Care Direct provides top-quality hearing aid equipment, catering to the diverse needs of individuals, educational institutions, and businesses. Our mission is to enhance hearing health and improve the quality of life for people of all ages facing hearing challenges. With a steadfast commitment to excellence, we offer a wide range of hearing solutions that embody the latest technological advancements and are designed to meet the specific requirements of the user. Our selection of hearing aids is curated to ensure superior sound clarity, comfort, and durability. Recognizing that each hearing journey is unique, we prioritize providing personalized support to help find the best fit for every individual. Whether it's for personal use, aiding communication in educational settings, or enhancing interaction in the workplace, our products are designed to integrate seamlessly into any environment.
Informações de contacto
Reino Unido
- sales@hearcaredirect.com
- hearcaredirect.com
4,3
Excelente
68 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Fast service
3 de maio de 2024
Got a good price on my charger and had…
Got a good price on my charger and had my questions answered straight away. Took over a week to arrive, but then it stated up to 10 working days and I didn't need it quickly, so no issue. Good comms throughout!
18 de maio de 2024
Opinião espontânea
Delivery took 3 weeks!
Delivery took 3 weeks!
I emailed several times in questioning and no response!
8 de maio de 2024
Resposta da Hearcaredirect
Hi Marco,
I’m sorry to hear you’re still waiting for your order. Unfortunately when you ordered we had just sold the last Oticon domes, we normally have a 1 day turn around time to get these domes to us from the supplier, however Oticon had some delays in getting our order to us causing us a bit of a backup in our Oticon orders.
I tried to reach you via the email address you used when placing the order on the 7th, 15th & 16th of May to offer you compensation for the delays in your order and also keeping you updated along the way.
If you could check your inbox and junk email for these emails or reach out to us again I would love to talk to you and see how we can make it right.
Kind regards,
Jack
After being let down by a big brand…
After being let down by a big brand chain (not going to name but you’d know them) I decided to try my luck online. Honestly I don’t usually write reviews but after the service I received from Jack at customer support I wanted to. I initially reached out for help as I was having trouble with my hearing aid. I wasn’t sure if it was the hearing aid or the charger. However within a few minutes Jack had diagnosed the issue and advised the right replacement part. Which I received in no time. Brilliant help, brilliant service. Thankyou Jack.
27 de março de 2024
Opinião espontânea
Great product and outstanding service…
Great product and outstanding service with fast delivery
1 de abril de 2024
Quick and easy, fast delivery
Ordered from here for a relative, order arrived quickly and was well packaged. I Will be using them again in the future.
10 de abril de 2024
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