HearingaidaccessoryOpiniões 

98
TrustScore: 3.5 em 5

3,3

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

It has now been over 2 weeks since I ordered and I have sent several emails questioning on the ship date information. I have not received any kind of reply, not even an auto-responder. I would not rec... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

My self-test on my Starkey app indicated that I had a bad receiver. Upon visiting my hearing aid provider I was told that one cannot rely on that app and didn't even check my aids out. I ordered a... Ver mais

Classificada 1 em 5 estrelas

Web site was difficult to manage, first offered a discount coupon, then said it expired, then made me start the whole process again. when you finally accepted my order without the coupon, the trackin... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Thank you very much for filling my recent order for wax filter inserts. Your pricing is fair and shipping costs were very reasonable. The lead time was even shorter than anticipated, considering you a... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de aparelhos auditivos

Escrito pela empresa

Hearing Aid Accessory is one of the leading online stores for buying hearing aid accessories. Choose from an extensive range of leading brands. We buy direct from the manufacturers for the best discounts, resulting in great savings for our customers!


Informações de contacto

3,3

Aceitável

TrustScore: 3.5 em 5

98 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,3

Todas as opiniões

(98)

2 opiniões nos últimos 12 meses

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Classificada 3 em 5 estrelas

Read all of the fine print

I chose hearingaidaccessory.com because of the number of positive reviews, the product lines that they carry and competitive pricing.
My order was handled professionally and items were received promptly.
Upon receipt was when my issues started. First the item shelf life indicated an expiration date 0f 08/2023. Based on normal usage, I will not be able to use over half of my order before the items exceed the expiration date. Items being sold that have expiration dates need to be usable for at least twelve months or make notations on what the date will be. When I tried the get in touch link on the website I received the following error "reCAPTCHA validation failed". Maybe this is my fault for not reading the fine print, but on my United States order, I was charged a foreign transaction fee. Again if the website indicated that there might be a foreign transaction fee for US orders, I could make a conscious decision whether or not to order from this vendor.
This could be an outstanding vendor with just a little clean up of their site.

9 de outubro de 2022
Opinião espontânea
logótipo da Hearingaidaccessory

Resposta da Hearingaidaccessory

Hi Nancy,

Thank you for your message.

Could you please send an email to charlie@hearingaidaccessories.co.uk with your order number, so I can take a look into this for you?

Kind Regards
Charlie
Hearing Aid Accessory

Classificada 5 em 5 estrelas

My self-test on my Starkey app…

My self-test on my Starkey app indicated that I had a bad receiver. Upon visiting my hearing aid provider I was told that one cannot rely on that app and didn't even check my aids out.
I ordered a receiver and, wow what a difference!
I find hearing aid dispensers to be like car salesmen!
Always ready to take your money regardless of weather they work or not!

15 de setembro de 2022
Classificada 5 em 5 estrelas

Excellent product

Excellent product, exactly as described. The only improvement I can suggest is to offer this with a NorthAmerican plug as an option to the UK plug. Had to throw the UK away and purchase a NA plug.

30 de setembro de 2022
Classificada 5 em 5 estrelas

Very fast shipping.

Very fast shipping and exactly what was advertised. I didnt realize that the items were out of the U.S.. I still received them within a weeks time.

28 de setembro de 2022
Classificada 1 em 5 estrelas

I have been writing through pay pal and…

I have been writing through pay pal and still no response ..I am requesting a refund product but what wanted and missing parts
Awful response to an issue
Never recommend

22 de setembro de 2022
logótipo da Hearingaidaccessory

Resposta da Hearingaidaccessory

Hi James,

Thanks for your message.

All messages on PayPal were promptly responded to with attachments of the best email addresses to contact to resolve the issue, and we are yet to receive an email in regards to the problem with your order.

If you still wish to email your issue to sales@hearingaidaccessory.com, one of our Customer Service agents will pick up the query immediately to resolve it.

Kind Regards
Charlie
Hearing Aid Accessory

Classificada 1 em 5 estrelas

Incorrect Sports Locks

Unfortunately, I ordered GN ReSound Hearing Aid Sports Locks (10pack) - for SureFit 2 Receiver and received the wrong item. After trying several times to use the link on the website to set up a return/refund and not being able to get it to work, I sent an email to the sales dept explaining my problem. I never received a reply. I would love to get the item I paid for, but it looks like I am out the $16 and have something I can never use.

17 de agosto de 2022
logótipo da Hearingaidaccessory

Resposta da Hearingaidaccessory

Hi Deborah,

Sorry to hear that you have had issues with your order. I have had a look at our inbox and cannot find an email from yourself using the email address provided. Please forward your email onto charlie@hearingaidaccessories.co.uk and we can look into this issue for you.

Kind Regards
Charlie

Classificada 4 em 5 estrelas

Delivery of my order was prompt

Delivery of my order was prompt. However, the photo of the accessory (Resound GN sports lock) and my order was not what I had expected (hence the 4 stars, otherwise I would have given the shop a 5 star rating).

13 de setembro de 2022
Classificada 5 em 5 estrelas

Una excelente compra!!!

Recibí los repuestos más rápido de lo que esperaba, todo de calidad original, no tengo queja alguna sobre ellos, sin embargo me gustaría recomendar un mejor embalaje, pues llegaron a México en una cajita que se había deteriorado por el manejo de la misma y existió riesgo de que los productos se salieran de ella, pudiéndose perder en el camino. Gracias.

9 de setembro de 2022

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