It has now been over 2 weeks since I ordered and I have sent several emails questioning on the ship date information. I have not received any kind of reply, not even an auto-responder. I would not rec... Ver mais
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It has now been over 2 weeks since I ordered and I have sent several emails questioning on the ship date information. I have not received any kind of reply, not even an auto-responder. I would not rec... Ver mais
A empresa respondeu
My self-test on my Starkey app indicated that I had a bad receiver. Upon visiting my hearing aid provider I was told that one cannot rely on that app and didn't even check my aids out. I ordered a... Ver mais
Web site was difficult to manage, first offered a discount coupon, then said it expired, then made me start the whole process again. when you finally accepted my order without the coupon, the trackin... Ver mais
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Thank you very much for filling my recent order for wax filter inserts. Your pricing is fair and shipping costs were very reasonable. The lead time was even shorter than anticipated, considering you a... Ver mais
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Hearing Aid Accessory is one of the leading online stores for buying hearing aid accessories. Choose from an extensive range of leading brands. We buy direct from the manufacturers for the best discounts, resulting in great savings for our customers!
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I chose hearingaidaccessory.com because of the number of positive reviews, the product lines that they carry and competitive pricing.
My order was handled professionally and items were received promptly.
Upon receipt was when my issues started. First the item shelf life indicated an expiration date 0f 08/2023. Based on normal usage, I will not be able to use over half of my order before the items exceed the expiration date. Items being sold that have expiration dates need to be usable for at least twelve months or make notations on what the date will be. When I tried the get in touch link on the website I received the following error "reCAPTCHA validation failed". Maybe this is my fault for not reading the fine print, but on my United States order, I was charged a foreign transaction fee. Again if the website indicated that there might be a foreign transaction fee for US orders, I could make a conscious decision whether or not to order from this vendor.
This could be an outstanding vendor with just a little clean up of their site.

Resposta da Hearingaidaccessory
Things turned out such that I had ordered the wrong style hearing aid receivers, but Hearingaidaccesory was welcome to receive them back unopened and quickly gave me a full refund.
My self-test on my Starkey app indicated that I had a bad receiver. Upon visiting my hearing aid provider I was told that one cannot rely on that app and didn't even check my aids out.
I ordered a receiver and, wow what a difference!
I find hearing aid dispensers to be like car salesmen!
Always ready to take your money regardless of weather they work or not!
Excellent product, exactly as described. The only improvement I can suggest is to offer this with a NorthAmerican plug as an option to the UK plug. Had to throw the UK away and purchase a NA plug.
Very fast shipping and exactly what was advertised. I didnt realize that the items were out of the U.S.. I still received them within a weeks time.
I have been writing through pay pal and still no response ..I am requesting a refund product but what wanted and missing parts
Awful response to an issue
Never recommend

Resposta da Hearingaidaccessory
Item description was good. Part worked when received. Shipping took only one week from England to Maine.
Samantha was very helpful and found exactly what I needed. Super customer service!
I ordered the TV connector and received the incorrect item. It was very easy to return the incorrect item and get the correct item. Customer service staff was friendly and helpful
I am a 92 year old lady that depends on my hearing aids. You charged my credit card $23.48 and it took to long to receive them and there were only (2) and the 2 are too big for my hearing aides.
Unfortunately, I ordered GN ReSound Hearing Aid Sports Locks (10pack) - for SureFit 2 Receiver and received the wrong item. After trying several times to use the link on the website to set up a return/refund and not being able to get it to work, I sent an email to the sales dept explaining my problem. I never received a reply. I would love to get the item I paid for, but it looks like I am out the $16 and have something I can never use.

Resposta da Hearingaidaccessory
Very helpful when packaged got delayed!!
Just what I needed to keep my hearing aids charged on longer work days
Delivery of my order was prompt. However, the photo of the accessory (Resound GN sports lock) and my order was not what I had expected (hence the 4 stars, otherwise I would have given the shop a 5 star rating).
Recibí los repuestos más rápido de lo que esperaba, todo de calidad original, no tengo queja alguna sobre ellos, sin embargo me gustaría recomendar un mejor embalaje, pues llegaron a México en una cajita que se había deteriorado por el manejo de la misma y existió riesgo de que los productos se salieran de ella, pudiéndose perder en el camino. Gracias.
Great prices and fast shipping.
Looking forward to doing more business with these folks.
Hesitated buying from unknown source (to me) but found it just fine, timely, helpful and happy! Now to put it to use!
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