Shirazul was clear and concise with my renewal information. Took me through the process while ensuring I get a chance to ask questions when needed. Explained what is included and happy to email all ot... Ver mais
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Leia as opiniões dos outros
i had a great experience with connor smith while setting up my insurance, he made everything so clear and talked me through everything making sure i had full understanding. very happy with my overall... Ver mais
A massive thankyou to Valentin Valeanu he explained everything so I understood and made the whole process very easy, the price is amazing for what you get covered for
Home let was very good and helpful on sorting things out for me and you’re representative Thomas Kempson was very helpful setting up my house insurance so I appreciate the help I received Kind Rega... Ver mais
Informações sobre a empresa
Escrito pela empresa
HomeLet is award-winning: Sunday Times Top 100 Best Companies to Work For employer two years running, Feefo Gold Trusted Service Award winner (based on over 6,000 independent customer reviews) ESTAS Best in Sector Tenant Referencing & Insurance 2019, ESTAS Supplier of the Year 2019, UK Top 50 company for customer service for three years running.
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Wanted to setup liability insurance
Wanted to setup liability insurance, very quick and easy. All options were offered and discussed.
Tom was super helpful and quick to work…
Tom was super helpful and quick to work with in sorting out my insurance
As always great service from Homelet
As always great service from Homelet, been using them.for years.
Rachel Harvey provided a friendly and efficient response to my enquiry. Very Happy.
I was very pleased with the Thomas…
I was very pleased with the Thomas Kempson dealt with setting up my Tenancy Insurance cover. I understood everything that was helping me to make the right choice. Explaining everything I needed to know for peace of mind. I was more than happy and the friendly approach went a long way in making my choices. Thank you for you Help and guidance.
Thomas Kempson was very thorough and…
Thomas Kempson was very thorough and explained everything perfectly well and helped me to understand from start to finish.He was very polite and knowledgeable about the options he was offering us and I appreciate his help and guidance he gave to us.
Excellent and personable service from…
Excellent and personable service from HomeLet. I spoke with Valentin Valeanu who made renewal very straightforward.
Thanks a lot
Michael Brennan was the best and really…
Michael Brennan was the best and really explained and helped me throughout the entire process. HomeLet themselves are really supportive, so glad my housing agency works through them.
Great service
Rachel Harvey was great to deal with and very efficient
Great experience with homelet
Great experience with homelet. Made very easy by Michael Brennan.
Very helpful.
Adam Key was very helpful and very…
Adam Key was very helpful and very friendly! He explained everything to me and got me set up right away
Great service today from Homelet
Great service today from Homelet and Nathan went through all my options and ways to pay. Whilst also talking gardens and broadband stuff!
Ashanti was very friendly and upbeat
Ashanti was very friendly and upbeat, very pleasant experience.
Just renewed by policy
Just renewed by policy with Valentin Valeanu and he was so helpfu, friendly and explained everything really clearly. Thank you Valentin! An asset to homelet!
Rachel Harvey was clear and concise…
Rachel Harvey was clear and concise about the renewal of the policy. The payment was organised quickly.
Rachael Harvey was most helpfull in every way thankyou
Rachael Harvey was most helpfull in every way ,could not have been more help
Easy Renewal
I found Rachel Harvey to be polite and helpful. She made renewing my policy very easy.
I’m going through a tenancy application…
I’m going through a tenancy application and had a wonderful phone call today with Shirazul Hoque. He was extremely professional, very clear, repeated everything he was explaining when my signal dipped without any fuss. Thank you for great customer service Shirazul!
Good conversation with Ashanti Reid
I had a very good conversation with Ashanti Reid, she explained into details on the insurance cover for the property I am about to rent and answered my questions very well.
Incompetent
The worst communicating and most incompetent company of any kind I have ever had to deal with.
Acting as a guarantor for a friend, i only found out information was outstanding through her after chinese whispers made its way from all the other parties
i had made several contacts through the portal and no response
eventually we contacted through whatsapp, they requested further proof of ID (2 forms were already provided) i asked if a Drivers Licence would suffice and they suggested i should send it over - only to be told it would require further review (so much for minimising data collection) They then told me the real reason was they couldnt identify me in a credit check, so i sent over a redacted bank statement as well.
Later it was found that they did not need the Drivers Licence or the bank statement because they had inserted the wrong details when performing the credit check and my previous details would have been suffice.
To top if off in between this i recieved cheek from the support team on whatsapp until after they realised their mistake.
As others have stated, i have no idea what the good reviews are on here. As a guarantor this is the worst a company could possibly be.

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