Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Was looking at buying this bag, I originally went for a cheaper alternative, but then they emailed me a day or so later with the bag being 50% off. Good bag for a weekend or short stay. Strong and rel... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Best rucksack i ever had - I've been using a milican rucksack every day for work, travel, hiking etc for 12 years, it finally started to wear a bit on the bottom so bought the same model again as a re... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent quality of materials and finishes for a very affordable price if you compare with 'trendy brands' that don't fit and are poorly made from flimsy stuff. Love the colour (tarn), all the well-t... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent service, product delivered on time. Product is fantastic, it is exactly what I wanted. Using it as an everyday, but excited to take to Iceland in a few weeks. Complete multi use pack.... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de malas e malas de viagem

Escrito pela empresa

Millican celebrates conscious travel. Inspired by the open road, we create durable, sustainable bags for those who value simplicity and adventure. Our bags are crafted with a strong commitment to sustainability, making them perfect companions for modern travelers who want both quality and environmental responsibility.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

176 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

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4,7

Todas as opiniões

(176)

52 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

no refund with return

Requested return as material isn't as good as it used to be. Paid for return of parcel with tracking so I know it arrived, but still not got refund and it is after the period they said it would take. Have sent 2 emails to check/chase and had no response.

2 de julho de 2025
logótipo da Millican

Resposta da Millican

We're very sorry to hear that your refund has not been processed yet. I've had a look in our system and the last correspondence we have from you is on 17th July. Please can you reply with the return parcel tracking number and we'll look into the refund for you.

The Millican Team

Classificada 5 em 5 estrelas

Amazing quality bag and I love the…

Amazing quality bag and I love the ethos of the company. Delivery to a remote island off Tasmania was superb. Well done Millican!

24 de junho de 2025
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Resposta da Millican

Thank you for your review! Great to hear that everything reached you smoothly, and even better to hear you're enjoying it.

The Millican Team

Classificada 5 em 5 estrelas

Really well made bag

Really well made bag. Quick delivery!

24 de junho de 2025
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Resposta da Millican

Thank you for your review! We're glad to hear you're happy with the bag.

The Millican Team

Classificada 5 em 5 estrelas

Wow!

I’m more pleased with the backpack then I thought would be. A definite A1 purchase.

18 de junho de 2025
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Resposta da Millican

Thanks for taking the time to share your feedback!

The Millican Team

Classificada 4 em 5 estrelas

Nice rucksack - mysterious delivery timing

Received my roll top rucksack and I’m very pleased with it. Delivery timing outside of the U.K. seems a bit opaque to me. While it was on its way, I experienced multiple days with no clear idea of where the delivery was or how much longer it would need before arrival.

5 de junho de 2025
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Resposta da Millican

Thanks for the review!

We're glad to hear you're pleased with the bag. We’ll work towards improving how we communicate estimated delivery dates, particularly for international orders where tracking can be less clear.

We really appreciate your patience and the helpful feedback.

The Millican Team

Classificada 5 em 5 estrelas

Lovely bags …

Lovely bags this is already the second I buy as it have been very successful. Big enough to carry a all my stuff including books

17 de maio de 2025
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Resposta da Millican

Thanks for your review! It's great to hear the bag’s been such a good fit for your needs.

The Millican Team

Classificada 5 em 5 estrelas

Top notch quality bags

Top notch bags,, quality through and through!! I’ve got two of your bags the first ‘smith the roll 18ltr’ which I still use and going strong after 5-6 years of heavy use and the second recent purchase is the bigger ‘original roll 25ltr’ with the pockets which I always wanted,, and got immediately once I saw your back in business!
I’m delighted!
both are excellent bags!
the best I own!
couldn’t ask for more!
Thank you
Ps I imagine you could make a great rain hat in your collection too

12 de maio de 2025
logótipo da Millican

Resposta da Millican

Thank you for the review & feedback!

We're glad to hear your Smith the Roll is still going strong and that you're loving the new one too!

The Millican Team

Classificada 3 em 5 estrelas

I was disappointed with the new quality…

I was disappointed with the new quality of the Millican Daypack, as I felt the bags looked better a few years ago. Unfortunately, I didn’t like the product and decided to return it.

I understand that I needed to pay for the initial shipping, but I was a bit disappointed that I also had to cover the return shipping costs (€14.95), bringing the total shipping cost to €20.

That said, I would like to mention that the customer service communication has been very good throughout the process, and I appreciate that. I have not yet received the refund, but I trust that this will be handled correctly.

10 de maio de 2025
logótipo da Millican

Resposta da Millican

Thanks for your feedback, we really appreciate it.

The Core Roll Pack is part of a more accessible range we trialled using fully recycled materials, but we understand it’s not for everyone and don't plan to restock it. Just to clarify, the original shipping cost is refunded with returns – the only charge is for the return. We're pleased to hear our team were helpful, and your refund will be processed shortly after we receive your return.

The Millican Team

Classificada 3 em 5 estrelas

The design is great however the new…

The design is great however the new synthetic fabric is not pleasant and smell chemicals. From far I prefer the natural fibers with wax on it on the previous model.

23 de abril de 2025
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Resposta da Millican

Thanks so much for the feedback — we really appreciate you taking the time to share your thoughts.

The material is actually almost identical to the old version, with a very similar cotton/recycled polyester blend. The main difference you're noticing is likely due to the coating: we've moved from a paraffin wax finish to a custom PU coating. This change was made to improve durability, give a cleaner hand feel, and offer better resistance to marks and scratches — all while keeping the fabric PFAS-free and sustainably sourced.

We understand that the classic waxed finish has its own appeal, so your feedback is helpful as we continue refining our designs.

Please get in touch if you have any questions.

The Millican Team

Classificada 5 em 5 estrelas

Zakelijke tas

wat een geweldige tasvorm met perfecte vakken voor laptop, waterflessen, muis, pennen, aantekeningen e.d.
Zakelijk kom ik weer netjes voor de dag.

18 de abril de 2025
logótipo da Millican

Resposta da Millican

Thanks so much! We're really glad the bag fits your needs so well.

The Millican Team

Classificada 5 em 5 estrelas

Great quality

Great quality! Bought my second backpack after my first one lasted more than 8 years.

23 de abril de 2025
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Resposta da Millican

Thanks for the lovely review – we really appreciate your continued support.

The Millican Team

Classificada 5 em 5 estrelas

great products

great products, living up to the described quality and craftmanship

19 de abril de 2025
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Resposta da Millican

Your feedback means a lot to us — thanks for taking the time to leave a review!

The Millican Team

Classificada 5 em 5 estrelas

Great product & effort for the planet

I do appreciate approach of Millican, they are making great effort for the planet and sustainibility & great product. Thanks for bringing Bionic canvas back to production, your backpacks are the most comfortable <3.

8 de abril de 2025
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Resposta da Millican

Thanks so much — that means a lot!

We’re really glad to hear you’re enjoying the products, and we hope to keep heading down the right path.

The Millican Team

Classificada 5 em 5 estrelas

Excellent product

Excellent product, both quality and design!

11 de abril de 2025
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Resposta da Millican

Thanks so much for the great review—we’re really glad you’re enjoying the bag!

The Millican Team

Classificada 5 em 5 estrelas

Great backpack

Great backpack, fast shipping.

26 de março de 2025
logótipo da Millican

Resposta da Millican

Thank you for your feedback — we're happy to hear you're pleased with the bag!

The Millican Team

Classificada 5 em 5 estrelas

Great bags

Great bags. The best I ever had, which is also why I waited and waited for them to get their large size rucksacks back in inventory. I had to fix my old Milican rucksack several times. It was worn out, but I just could not reconcile me with anything lesser than Milican.

3 de abril de 2025
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Resposta da Millican

Thank you for your review!

We’re really glad the wait was worth it. It means a lot that you stuck with us, and we truly appreciate your support.

The Millican Team

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