Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Was looking at buying this bag, I originally went for a cheaper alternative, but then they emailed me a day or so later with the bag being 50% off. Good bag for a weekend or short stay. Strong and rel... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Best rucksack i ever had - I've been using a milican rucksack every day for work, travel, hiking etc for 12 years, it finally started to wear a bit on the bottom so bought the same model again as a re... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent quality of materials and finishes for a very affordable price if you compare with 'trendy brands' that don't fit and are poorly made from flimsy stuff. Love the colour (tarn), all the well-t... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent service, product delivered on time. Product is fantastic, it is exactly what I wanted. Using it as an everyday, but excited to take to Iceland in a few weeks. Complete multi use pack.... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de malas e malas de viagem

Escrito pela empresa

Millican celebrates conscious travel. Inspired by the open road, we create durable, sustainable bags for those who value simplicity and adventure. Our bags are crafted with a strong commitment to sustainability, making them perfect companions for modern travelers who want both quality and environmental responsibility.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

176 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(176)

52 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Great backpacks with good service

Great backpacks with good service. I had problems getting my items shipped to my country, but found a way. The bags are fantastic.

21 de agosto de 2024
logótipo da Millican

Resposta da Millican

Thanks for your review! We’re glad you love our bags and we appreciate your understanding with the shipping.

The Millican Team

Classificada 5 em 5 estrelas

Great sustainable backpack!

I used my previous Millican backpack intensively for about 5 years, and it was time for a backpack that I can also use for my work. This is where I ended up with Millican again. The Core Roll Pack 20L Ocean has a nice color and a handy layout (although 1 side pocket with a zipper for keys and a phone would have made the bag completely perfect). Hopefully this bag will also last a long time. By the way, I still use the previous Millican bag for outdoor activities, it has some wear, but is still very usable.

5 de agosto de 2024
logótipo da Millican

Resposta da Millican

Thank you for your review, Martine! We're glad you're enjoying your new bag and that your previous one is still going strong.

The Millican Team

Classificada 5 em 5 estrelas

A perfect product

After 5 years of daily use, I have replaced my backpack with a new one. Everything is as I had hoped: same quality, same features, same color. Thank you for not having changed anything, it's a perfect product!

15 de agosto de 2024
logótipo da Millican

Resposta da Millican

Thank you for your review, Ulrike! We're glad you're happy with your new bag.

The Millican Team

Classificada 1 em 5 estrelas

Haven’t received it yet

Haven’t received it yet - !!!!
Ordered 4-5 weeks ago and still hasn’t arrived

22 de agosto de 2024
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Resposta da Millican

We’re very sorry for the delay with your order. We’ve raised the issue with the courier and will email you as soon as we have an update.

The Millican Team

Classificada 5 em 5 estrelas

I’ve purchased several items from…

I’ve purchased several items from Milligan over the years and I absolutely love all of them. Great quality, quick delivery.

22 de agosto de 2024
logótipo da Millican

Resposta da Millican

Thank you for your support, Josh! We're glad you love our products! :-)

The Millican Team

Classificada 5 em 5 estrelas

Purchased as a gift

Purchased as a gift. Recipient said the small back pack was well constructed, comfortable and easy to use.

31 de julho de 2024
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Resposta da Millican

Thank you for your review! It's great to hear that the gift was appreciated!

The Millican Team

Classificada 5 em 5 estrelas

Fuss-free ordering process and a great…

Fuss-free ordering process and a great bum-bag (Fanny-pack) to boot. Build quality is good and made from sturdy, durable material. Surprisingly spacious. Can be worn as both a belt and a sling. Would recommend.

28 de junho de 2024
logótipo da Millican

Resposta da Millican

Thank you for your positive feedback! We appreciate your recommendation! :-)

The Millican Team

Classificada 5 em 5 estrelas

Happy

I'm happy with the product and the shipping.

26 de junho de 2024
logótipo da Millican

Resposta da Millican

Thank you for your positive review! We are happy to hear you're enjoying your new bag!

The Millican Team

Classificada 1 em 5 estrelas

I would like to return the product but…

I would like to return the product but to do that I need to log into my account. Unfortunately, I forgot my account password so I requested a password reset email. This e-mail never arrived. Now I will have to waste many hours calling and trying to organise returning and getting a refund for what I bought.

18 de junho de 2024
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Resposta da Millican

Thanks for your feedback. It looks like you don't have a registered account with us, which is why you're not receiving a password reset email.

To avoid further delay, we've opened a return for you in our system, so you won't need to create an account.

Please follow the instructions on our website to return your order for a refund, skipping the 'open return' step.

https://homeofmillican.com/policies/refund-policy

The Millican Team

Classificada 3 em 5 estrelas

amazing product - snail shipping

I love the product Millican has the best in my opinion, European shipping is terrible. Think two to four weeks before shipping is complete. Luckily their customer service is great!

14 de junho de 2024
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Resposta da Millican

Thank you for your feedback, Edward!

We're glad to hear you're pleased with our products and service. We recognise the need to improve shipping times outside the UK and we are actively working on it.

The Millican Team

Classificada 5 em 5 estrelas

True to the brand value and quality of the bag and service.

True to the brand value and quality of their bags, the afterward service for resolving bag defect and how helped has been first class support. Definitely it is reliable and worth their bag for design and everything that comes as described above.
Just to describe how the brand help me apart of the product itself, one of backpack I purchased had defect during the short time usage. Upon contacting to Millican support, it immediately provided support to the best outcome by offering credit to fix or replacement. The selection of replacement option, it was shipped across the oversea. Being customer from other side of the ocean, it is incredible awesome that Millican have provided support as if the distance were not relevant. Kudos.

13 de junho de 2024
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Resposta da Millican

Thank you for your review! We're glad to hear that our support team were able to assist you efficiently.

Enjoy your new bag!

The Millican Team

Classificada 5 em 5 estrelas

Excellent quality product

Excellent quality product, great service.

6 de junho de 2024
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Resposta da Millican

Thank you for your feedback, Alistair! We're pleased to hear that you're happy with your purchase! :-)

The Millican Team

Classificada 5 em 5 estrelas

Excellent waist bag

Excellent waist bag. Just right size to fit phone and dog walking lead, treat bag, etc. Waterproof and colourful. Rapid posting.

5 de junho de 2024
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Resposta da Millican

Thanks for your review!

We're glad to hear the waist bag is just the right size for your needs!

The Millican Team

Classificada 5 em 5 estrelas

The bag arrived swiftly & it’s being…

The bag arrived swiftly & it’s being put to use as my work bag as it is able to accommodate a 15inch MacBook Pro

14 de maio de 2024
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Resposta da Millican

Thanks for your feedback, Matthew! We're glad to know your bag arrived quickly and is already the perfect work companion!

The Millican Team

Classificada 5 em 5 estrelas

Great bag - strongly recommend

Great bag (this is my 2nd purchase, other is still going strong after almost 2 years). Emailed after I just missed a deal and they offered the discount anyway, fantastic company to deal with.

12 de junho de 2024
Opinião espontânea
logótipo da Millican

Resposta da Millican

Thanks for your review, Will! We're happy to know you're enjoying your bag. We appreciate your positive feedback!

The Millican Team

Classificada 5 em 5 estrelas

The products are of great quality

The products are of great quality. Arrived within the estimated time. Would purchase again.

15 de maio de 2024
logótipo da Millican

Resposta da Millican

Thank you for your feedback, Alina! We're happy to hear that you are pleased with our bags and delivery time.

The Millican Team

Classificada 5 em 5 estrelas

Gorgeous product

Gorgeous product that's equally practical, great colour too

14 de maio de 2024
logótipo da Millican

Resposta da Millican

Thank you, Emma! Great to hear that you're pleased with your new bag. We hope it will accompany you on many exciting adventures.

The Millican Team

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

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