Was looking at buying this bag, I originally went for a cheaper alternative, but then they emailed me a day or so later with the bag being 50% off. Good bag for a weekend or short stay. Strong and rel... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Best rucksack i ever had - I've been using a milican rucksack every day for work, travel, hiking etc for 12 years, it finally started to wear a bit on the bottom so bought the same model again as a re... Ver mais
A empresa respondeu
Excellent quality of materials and finishes for a very affordable price if you compare with 'trendy brands' that don't fit and are poorly made from flimsy stuff. Love the colour (tarn), all the well-t... Ver mais
A empresa respondeu
Excellent service, product delivered on time. Product is fantastic, it is exactly what I wanted. Using it as an everyday, but excited to take to Iceland in a few weeks. Complete multi use pack.... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Millican celebrates conscious travel. Inspired by the open road, we create durable, sustainable bags for those who value simplicity and adventure. Our bags are crafted with a strong commitment to sustainability, making them perfect companions for modern travelers who want both quality and environmental responsibility.
Informações de contacto
1-3 Brixton Road, SW9 6DE, London, Reino Unido
- support@homeofmillican.com
- homeofmillican.com
4,7
Excelente
176 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Fun friendly website
Fun friendly website. Easy purchase journey. Good delivery times.
14 de maio de 2024
Resposta da Millican
Thanks for your review! We're glad to hear you received your order quickly, and had a good shopping experience with us.
The Millican Team
Perfect from start to finish
Perfect from start to finish. Excellent delivery service and excellent bag. Thank you very much!
8 de maio de 2024
Resposta da Millican
Thank you for your review! We appreciate the positive feedback, and are happy to hear you're pleased with your purchase.
The Millican Team
Worth the wait.
Shipping to the US took a long time. However, it was worth the wait. I have had several bags from Millican over the years and over their transition as a company. They are still high quality and made from good materials. Nick the Messenger bags have been a great go-to, EDC bag for walking around and for cycling. It holds a lot, has good organization, robust materials, and look cool in all of the colors. (Yes, I have them all). Try them, you will like them.
1 de maio de 2024
Resposta da Millican
Thank you for your review, Mark! We're pleased to hear you find our bags worth the wait and appreciate their design. Thanks for your continued support!
The Millican Team
My Smith the Roll Pack showed some…
My Smith the Roll Pack showed some unusual wear marks. I sent it over for repair under the life time warranty but then Millican disappeared from the earth for a bit.
But luckily they are back and with GREAT support. Received a replacement and use that every day since then. Best backpack I have ever owned.
Can only recommend this brand :)
25 de fevereiro de 2024
Resposta da Millican
Thank you for the review, Jan! We're happy to hear our support team were able to help. We appreciate your patience during the process and are glad you like the new bag!
The Millican Team
Good company and products
The company communicates well with customers. Their products are decent and reliable.
14 de abril de 2024
Resposta da Millican
Thanks for your review, Yoko! It's great to hear you're pleased with our products and communication.
The Millican Team
Good Quality Products
I bought a Millican bag in 2022 and the pencil case was on special offer so I bought it this year, 2024 and this keeps bits and pieces together in the pocket of my bag. Like both, good quality and think they will last for a long time.
7 de abril de 2024
Resposta da Millican
Thanks for your feedback, Fiona! Great to hear you're pleased with your items and appreciate the quality.
The Millican Team
Resposta da Millican
Thank you for your review and recommendation! We're glad to hear you're pleased with our products and customer service.
The Millican Team
Resposta da Millican
Thanks for your review, Richard! We appreciate your positive feedback.
The Millican Team
excellently made bag
excellently made bag. i’m a bit of a bag snob, and this is the most tightly executed bag i think i’ve ever purchased. just beautiful.
5 de abril de 2024
Resposta da Millican
That's awesome to hear, Alan! We're glad you think so highly of your new bag. Enjoy it on all your adventures!
The Millican Team
Ordering fine
Ordering fine. Product also very fine.
Info on Delivery can be better. Top little info and a long (more than 14 days) Delivery time
19 de março de 2024
Resposta da Millican
Thank you for your feedback, Peter!
Glad to hear that you're happy with your order. Sorry for any confusion about delivery details. Tracking info is in your shipping email, and you can find delivery estimates on our website. If you have any suggestions for improvement, please reach out and let us know. We appreciate your input!
The Millican Team
Great customer service, worse email automation
The customer service is great, they answer swiftly and helpfully. The process automation thou could use improving as the package was split into two parcels without notifying me.
17 de março de 2024
Resposta da Millican
Thanks for your feedback, Filip.
We're pleased to hear you had a good experience with our support team. Apologies for any confusion caused by the split shipping. Our web team will investigate this as a priority.
The Millican Team
Another superb purchase from Millican
Another superb purchase from Millican. We have several excellent Millican bags that all get used. They’re great quality and worth every penny!
5 de março de 2024
Resposta da Millican
Thanks for the review, Charles! We're glad to hear you're enjoying your purchases and that all the bags are being put to good use. Thanks for your support!
The Millican Team
Resposta da Millican
Thanks for your review, Victoria. Great to hear you're enjoying the bag's convenience for travel essentials!
The Millican Team
Good communication fast and speedy…
Good communication fast and speedy delivery
28 de fevereiro de 2024
Resposta da Millican
Great to hear that you had a good experience, Marie! We hope you are enjoying your new bag. Thanks for the positive review.
The Millican Team
Prompt delivery really good quality…
Prompt delivery really good quality product.
27 de fevereiro de 2024
Resposta da Millican
Thanks for the positive review, Katharine! So glad the bag is to your liking.
The Millican Team
I've used my first Millican backpack…
I've used my first Millican backpack daily for several years. At a certain point I couldn't order a new one! I'm happy that I have a new one now. Almost all other rugsacks feel like junk compared to these. No damage to the stichtching nor to the metal clasps after years of abuse. Very good quality
20 de fevereiro de 2024
Resposta da Millican
Great to hear your backpack is still going strong, Jan! Cheers to many more adventures together!
The Millican Team
It is very disappointing that I had to…
It is very disappointing that I had to pay over $50 on top of the product's price, taxes, and shipping when you delivered the item to me. Living in Canada, my question is: if you can't manage to provide fair shipping and/or customs rates for your customers, why even claim that you ship the product to Canada? You should at least inform your customers that they will need to pay such an approximate price in the end. I will never shop here again.
21 de fevereiro de 2024
Resposta da Millican
Thank you for your feedback, Simin.
We understand your frustration about the additional customs charges. We try to be as upfront as possible about potential fees outside of the EU in our delivery information section, but we certainly acknowledge the impact these charges can have on the overall cost.
Unfortunately, customs and duty fees are beyond our control, as they're determined by your local government. We always advise customers to contact their local customs office for more information about these potential costs.
We sincerely apologise for the inconvenience this has caused.
The Millican Team
Great product
Great product, fast delivery, stylish and practical love your products 😊
11 de janeiro de 2024
Resposta da Millican
Thank you for the kind words, Sarah! We're thrilled to hear you love our products!
The Millican Team
Resposta da Millican
Thanks for your review, Adrian.
Great to hear you're pleased with your bag!
Best regards,
The Millican Team
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