The website was very easy to use from selecting the product to placing the order... Delivery extremely quick and the product, exactly as I had hoped for. All in all, a very satisfied customer
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Easy to order, plenty of choices to choose from and at the price for all pockets. Delivery was first class but the main thing for me was knowing that my wife loves the watch. The quality is first clas... Ver mais
A empresa respondeu
Bought my new Tissot T-Race Chronograph 45mm with the green strap from House of Watches and couldn’t be happier. The watch arrived quickly, was well packaged, and exactly as described – brand new... Ver mais
A empresa respondeu
Website details very clear. Delivery perfect. Watch keeping better time than my more expensive watch. Will buy again from this site and recommend it.
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
House of Watches is an online retailers specialising in watches from luxury and high-end brands. We're authorised dealers of every single product on our site, so you can be sure that everything we sell is authentic.
House of Watches
Escrito pela empresa
- Brands, choice, delivered.
- Our watches are carefully selected by our experienced buying team, meaning we offer the most beautiful, stylish, and relevant watches available in the UK. We take excellent service very seriously. That's why we have our own in-house dedicated customer service team, unlike other other companies who use external providers.
Informações de contacto
West Midlands Merchants, Brinton House, Exchange Street, DY10 1BT, Kidderminster, Reino Unido
- 01562 312 226
- houseofwatches.co.uk
4,6
Excelente
7 mil opiniões
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent service all round
Quick service, competitive pricing, wide range of stock - what's not to like?
5 de março de 2026
Resposta da House of Watches
We're happy to hear that you had a great experience with our quick service, prices, and extensive stock. Thank you for your positive feedback!
Resposta da House of Watches
Thank you for your positive feedback
First time ordering would recommend as…
First time ordering would recommend as my watch was great and quick delivery
23 de fevereiro de 2026
Resposta da House of Watches
We're happy to hear that you enjoyed your first order and that our quick delivery met your expectations. Thank you for recommending us!
A lovely clock that works well on our…
A lovely clock that works well on our mantel piece. Just the right size and easy to see. The clock arrived in good time and was well packaged. We would use the company again.
23 de fevereiro de 2026
Resposta da House of Watches
We're happy to hear that the clock is the right size for your mantelpiece and that you can easily see it. We appreciate your feedback and are glad it arrived well-packaged and promptly.
Brand new watch faulty. Replacement wasn't new! AVOID!
Bought a Tissot seastar and it arrived faulty. Second hand keeps sticking. Customer service lady seemed abrupt and rude. Told me to follow return instructions via an email and hung up the phone. Posted back watch next day delivery but its now the end of that day and I've heard nothing back. UPDATE 18.03.26
The brand new replacement i was sent was clearly not brand new. Scuffs all over the back of the watch. Having to now send a second watch back at my expense and trouble. Absolutely disgusting behaviour from a company. Scam.
4 de março de 2026
Resposta da House of Watches
Hi
We’re very sorry to hear about your experience and the issues you’ve encountered with your watch, and we apologise for the inconvenience and disappointment caused.
We would like to address your comments regarding your interaction with our customer service team. While we always aim to provide a professional and helpful service, we also expect our staff to be treated with respect. During the call, the language used towards our representative was inappropriate, which made it difficult for the situation to be handled as effectively as we would have liked.
That said, we do take your concerns regarding both watches seriously. This is certainly not the standard we aim to provide. Please be assured that once the item is returned to us, we will inspect it thoroughly and work towards a suitable resolution for you.
We appreciate your feedback and patience while we work to resolve this matter.
Kind Regards
House Of Watches
Arrived next morning and was exactly…
Arrived next morning and was exactly what I wanted
4 de março de 2026
Resposta da House of Watches
We're happy to hear that the item arrived quickly and met your expectations. Thank you for your positive feedback; we appreciate it.
Good price and fast delivery
4 de março de 2026
Resposta da House of Watches
We're happy to hear that you received your order quickly and at a good price. Thank you for your positive feedback!
Resposta da House of Watches
We're glad you had a good experience. Thank you for letting us know about it; we appreciate your feedback a lot.
Fantastic watch at an excellent price
Fantastic watch at an excellent price. Delivery was quick also.
3 de março de 2026
Resposta da House of Watches
We're happy to hear that you are pleased with the watch and the prompt delivery. Thank you for your positive feedback; we appreciate it!
Excellent service fast delivery and…
Excellent service fast delivery and well packaged
3 de março de 2026
Resposta da House of Watches
We're happy to hear that you had a positive experience with our fast delivery and careful packaging. Thank you for your feedback!
Watch looks even better in person
Watch looks even better in person. Face is easy to read. Well packaged and fast delivery
2 de março de 2026
Resposta da House of Watches
We're happy to hear that you find the watch visually appealing and easy to read! We appreciate your positive feedback regarding the packaging and delivery.
A bit disappointed.
I thought my watch looked so amazing when it arrived. I wore it once out and one of the diamonds around the face has fallen out and been lost. Iv gone to wear it a few times after and all I notice is the missing stone. Annoying.
2 de março de 2026
Fantastic service
Fantastic service, beautiful watch by go to brand Tissot thank you
17 de fevereiro de 2026
Resposta da House of Watches
We're happy to hear that you received fantastic service and love your beautiful Tissot watch. Thank you for your positive feedback; it means a lot to us.
I absolutely love this watch
I absolutely love this watch, I've been wanting to get one for a while but hate Apple watches and how they look.
This design was more me and give me all the metrics I need, it once got my sleep wrong. I thought I slept 13 hours instead of eight but that was just a one time glitch.
Very useful and well priced definitely recommend!
17 de fevereiro de 2026
Resposta da House of Watches
We're happy to hear that you love the watch and its design! We appreciate your feedback on the metrics and the one-time sleep tracking issue. We're glad you find it useful and well-priced. Thanks for recommending it!
great really nice watch very pleased
16 de fevereiro de 2026
Resposta da House of Watches
We are so glad you are pleased with the watch! Thank you for sharing your positive experience with us; it means a lot.
House Of Watches
Resposta da House of Watches
We're happy to hear that you found our item reasonably priced and delivered on time. Thank you for your positive feedback; we appreciate it.
House Of Watches
Perfet
I needed a quick replacement as my watch was going to be in for repairs for some time. House of Watches had a really good selection, easily sorted and refined and delivered very quickly.
23 de fevereiro de 2026
Resposta da House of Watches
We're happy to hear that you found a suitable replacement watch with us while yours is being repaired. We're glad our selection and quick delivery met your needs! Thanks for your feedback.
House Of Watches
Great watches at great prices
I thought House of Watches gave excellent service. They have a great selection of watches to choose from at very competitive prices. The delivery was quick and I was very impressed with them overall.
24 de fevereiro de 2026
Resposta da House of Watches
We're happy to hear that you had an excellent experience with our service. It's great to know you appreciated our wide selection and competitive prices, and that you were impressed with the prompt delivery. Thanks for your positive feedback!
Nice watch
Nice watch, good price, arrived when they said it would. No complaints.
23 de fevereiro de 2026
Resposta da House of Watches
We're happy to hear that you are pleased with your watch and its timely arrival. Thank you for your positive feedback; we appreciate it!
My experience was really positive…
My experience was really positive because I knew the watch I wanted and found it on the website pretty easily, ordered it and it was delivered with no fuss and no difficulty. I got a good price and free delivery. The watch arrived promptly and the packaging was not too excessive. I'm not someone who typically buys more than one watch in a decade (!) so I don't expect to have to use House of Watches again for a good long while - but I would recommend them to others.
20 de fevereiro de 2026
Resposta da House of Watches
We're happy to hear that you found the watch you wanted on our website and that the ordering and delivery process was smooth. We appreciate your recommendation and are glad you were pleased with the price and packaging. Thank you for your feedback.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.