Thanks to Clive in North Walsham showroom for answering all our questions regarding colour match for our Bosch fridge / freezer when wanting to match a dishwasher and washing nothing was too m... Ver mais
A empresa respondeu
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The Aylsham store made the purchase of our new fridge freezer and dishwasher an example of how customer service should be done from informed and unbiased choice advice, sales service, price, smooth an... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Your local electrical Superhero in Norfolk for Sales, Spares and Service. Shop top brands Bosch, SMEG, Panasonic, Samsung, AEG, Neff online or on your High Street in Aylsham, North Walsham and Sheringham.
Informações de contacto
Reino Unido
- 01263 733145
- sales@jbpostle.com
- jbpostle.com
4,8
Excelente
541 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 50% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great product and service thanks
16 de março de 2026
Resposta da JB Postle
Thank you so much for your great 5* review and shopping Locally.
We appreciate your comments and your time to review our service.
Our Team always do their very best and we try to select our products to suit.
Thank you for choosing us and we will definitely be here to help should you need us again.
You know where we are - Please do Just Ask.
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Excellent delivery of the machine
Excellent delivery of the machine, handled with care by a friendly crew.
17 de março de 2026
Opinião espontânea
Resposta da JB Postle
Thank you so much for your great 5* review and shopping Locally.
We appreciate your comments and your time to review our service.
Our Team always do their very best.
Thank you for choosing us and we will definitely be here to help should you need us again.
You know where we are - Please do Just Ask.
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Excellent price with great service
Excellent price with great service. Good communication from start to finish. Thank you.
13 de março de 2026
Resposta da JB Postle
Thank you so much for your great 5* review.
We appreciate your comments and your time to review our service,
Our Team always do their very best to assist.
Thank you for choosing us and we will definitely be here to help should you need us again.
You know where we are - Please do Just Ask.
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Resposta da JB Postle
Thank you so much for your great 5* review and shopping Locally.
We appreciate your comments and your time to review our service. Our Team always do their very best and will be delighted.
Thank you for choosing us and we will definitely be here to help should you need us again.
You know where we are - Please do Just Ask.
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Top installation team
Tyler and his team installed Starlink in a three storey property for me. They conducted a thorough technical recce before returning to complete it swiftly.
Impressive levels of knowledge, commitment and good old-fashioned friendliness.
19 de março de 2026
Opinião espontânea
Resposta da JB Postle
Thank you so much for your great 5* review and shopping Locally.
We appreciate your comments and your time to review our service. Tyler and Team always do their very best and we are pleased you thought so too.
Thank you for choosing us and we will definitely be here to help should you need us again.
You know where we are - Please do Just Ask.
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Nice machine delivered with care
Nice machine delivered with care
Very friendly delivery team
8 de março de 2026
Resposta da JB Postle
Thank you so much for your great 5* review and shopping Locally.
We appreciate your comments and your time to review our service. Our Team always do their very best.
Thank you for choosing us and we will definitely be here to help should you need us again.
You know where we are - Please do Just Ask.
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Fantastic from initial contact to…
Fantastic from initial contact to delivery. Great product
Thank you for everything
4 de março de 2026
Resposta da JB Postle
Thank you so much for your great 5* review.
We appreciate your comments and your time to review our service, we always try our very best.
Thank you for choosing us and we will definitely be here to help should you need us again.
You know where we are - Please do Just Ask.
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Shop Local!
Excellent customer service, super helpful and easy to order!
The delivery men were lovely and nothing was too much trouble for them.
7 de março de 2026
Resposta da JB Postle
Thank you so much for your great 5* review and shopping Locally.
We appreciate your comments and your time to review our service, it is very much appreciated. Our Team always do their very best.
Thank you for choosing us and we will definitely be here to help should you need us again.
You know where we are - Please do Just Ask.
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Excellent all round service
Easy to purchase online. Call received quickly confirming delivery date and time. Installers were friendly, efficient and helpful. Excellent all round service
28 de fevereiro de 2026
Resposta da JB Postle
Thank you so much for your great 5* review.
We appreciate your comments and your time to review our service, it is very much appreciated. Our Team always do their very best.
Thank you for choosing us and we will definitely be here to help should you need us again.
You know where we are - Please do Just Ask.
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Easy on line purchase
Easy on line purchase, followed by a 'phone call from one of the chaps in thd shop to thank me for the purchase and to say I could collect the item that afternoon if I wished, rather than waiting until the next day. He also advised me about a local electrician. Very good shopping experience. Thank you.
26 de fevereiro de 2026
Resposta da JB Postle
Thank you so much for your great 5* review.
We appreciate your comments and your time to review our service, it is very much appreciated.
Thank you for choosing us and we will definitely be here to help should you need us again.
You know where we are - Please do Just Ask.
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Roberts Revival Petite 2 radio
I bought a Roberts Revival Petite 2 radio after researching online. It was good to go into the shop and have a look at them before ordering online and picking it up at the North Walsham store. Great customer service, and amazing product - it is worth every penny.
17 de fevereiro de 2026
Resposta da JB Postle
Thank you so much for your great 5* review Sarah.
We appreciate your comments and your time to review our store and your new purchase, it is very much appreciated. Enjoy your new radio.
Thank you for choosing us and we will definitely be here to help should you need us again.
You know where we are - Please do Just Ask.
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Great local service from the guys
Great local service from the guys , always friendly and helpful
26 de janeiro de 2026
Resposta da JB Postle
Thank you so much for your great 5* review Lee.
We appreciate your comments and your time to review our service, it is very much appreciated.
Thank you for choosing us and we will definitely be here to help should you need us again.
You know where we are - Please do Just Ask.
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Great service
It was a professional service that was very helpful. It made a refreshing change to have someone to liaise with and not some online chat bot that doesn’t help at all, it made the process a lot smoother. Also having the product available for next day collection was ideal.
30 de janeiro de 2026
Resposta da JB Postle
Thank you so much for your great 5* review Gareth.
It was great to meet you when you collected your appliance and we are really pleased you were happy with our service. We always try to be as quick as we can in responding and to get the order collected by the customer or delivered to them as soon as possible.
Thank you for choosing us and we will definitely be here to help should you need us again.
You know where we are - Please do Just Ask.
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Personal service
Personal service, great products, prices always competitive. On the high street makes it even better. Will always choose Postle first
18 de janeiro de 2026
Resposta da JB Postle
Thank you so much for your great 5* review.
Our team are really pleased you were happy with our service and prices. We all appreciate the time you have taken to support the High Street and also give us a fantastic review.
Thank you for choosing us and we will definitely be here to help should you need us again.
You know where we are - Please do Just Ask.
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Appliance for elderly parents
Once I explained what we needed, Nikki was extremely helpful and understanding.
16 de janeiro de 2026
Resposta da JB Postle
Thank you so much for your great 5* review.
Our team are really pleased you were happy with our service and appreciate the time you have taken to give us a review.
I really appreciate the mention and we are all here for you and your parents whenever you need us.
Thank you for shopping with us and we will definitely be here to help should you need us again.
You know where we are - Please do Just Ask.
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Resposta da JB Postle
Thank you so much for your great 5* review.
Our team are really pleased you found our service prompt and appreciate the time you have taken to give us a review.
A special thank you from myself too for the mention. :)
Thank you for shopping with us and we will definitely be here to help should you need us again.
You know where we are - Please do Just Ask.
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Resposta da JB Postle
Thank you so much for your great 5* review.
The whole Team are really delighted with your review and appreciate your custom and feedback.
Thank you for shopping with us and we will definitely be here to help should you need us again.
You know where we are - Please do Just Ask.
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Easy to order.
Easy to order.
Collection very easy and phone call to say the goods are ready
4 de janeiro de 2026
Resposta da JB Postle
Thank you so much for your great 5* review.
Our team are really pleased you found the ordering process easy and appreciate the time you have taken to give us a review.
Thank you for shopping with us and we will definitely be here to help should you need us again.
You know where we are - Please do Just Ask.
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Great service
Great service, thorough installation, can't fault anything! Thank you!
31 de dezembro de 2025
Resposta da JB Postle
Thank you so much for your great 5* review.
The whole Team are really delighted with your review and appreciate your custom and feedback.
Thank you for shopping with us and we will definitely be here to help should you need us again.
You know where we are - Please do Just Ask.
Happy New Year
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Wish I came here first!!
Wish I came here first!!
Needed a part for my dimplex fire. Thinking amazon would be quicker, being a prime customer. Big mistake. The 1st part didn't work at all, so they sent me another. That worked for 1 week. I then brought the genuine dimplex part as the first two were copies, I thought let's just get the proper thing!
Amazon listed it to me as genuine. And it was 4 times the price as the copy parts. It arived it was not genuine and worked again, for a week!
All of these faulty and non genuine parts have taken 3 weeks of my time, waiting for refunds, return items before refunds. Just a nightmare and a lot of wasted money and time!
I CONTACT J B POSTLES VIA THE WEBSITE ON A SUNDAY! NORMALLY CLOSED.
I got a reply straight away, out of hours!. They confirmed they had the genuine part in stock. They even offered what branch I would like to collect it from, the next day! Monday! I requested north walsham as that is closest to me.
And to top it off they were the same price as amazon to start with!
Wish I saved many hours, money and frustration and shopped here to start with!
It was faster then prime as I was able to collect it at my convince at whatever branch I wanted.
Shop local! Support your high street. As not only do you actually get the product you want, the price was the same, they saved me so much more additional hassle. J b postle is a family run business. Win win and my fire is as good as new.
Thank you postles
22 de dezembro de 2025
Opinião espontânea
Resposta da JB Postle
Thank you so much for your lovely 5* review.
We are all delighted with your review and appreciate your custom and your feedback Hayley.
We will always try and supply an order as soon as we can so its great it all worked for you.
Thank you for shopping with us and we will definitely be here to help should you need us again.
You know where we are - Please do Just Ask.
Happy New Year
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
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