KiaPartsNow.com Opiniões 

654
•
TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I would give them less then 1 star,this company not only sent me the incorrect part ,not what I ordered or payed for ,then proceeded to state the reason for return is that I nolonger want it,and said... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

First of all the Shipping is fantastic other people want $75-$85 just to ship that part you have it in stock. It’s not local pick up. It’s online processing now when we get it we’ll have a more of a p... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

I was originally sent a set of floormats, selected by using my VIN. Unfortunately, the ones sent were not correct. After some discussion with the company, they agreed to refund my payment since the... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Item arrived in perfect condition no damage what so ever. boxed up and was packed well to prevent damage in transit.that says alot for the company to make sure the items are packaged well and no dam... Ver mais

Informações sobre a empresa

  1. Loja de peças automóveis

Escrito pela empresa

Are you in search of genuine Kia parts at unbeatable prices? Look no further! KiaPartsNow.com is one of the largest distributors of OEM Kia parts worldwide. With over a decade of experience, we are committed to providing our customers with the best-discounted prices on Kia parts.

Escrito pela empresa


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

654 opiniões

5 estrelas
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Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 70% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,0

Todas as opiniões

(654)

267 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Friendly and easy, though a bit pricey. Check hours before going.

Easy to get a quote and order some of the pieces I needed. Some items were too expensive and I ended up ordering from a company that sells authentic Kia parts way cheaper online. And it would be great if the Parts area was open for longer hours like the rest of the company - I did have to go more than once because they were closed the first time, although the dealer and the service area were open and Google didn't specify they had different hours so it showed as open. That said the person at the service desk was super friendly, knowledgeable and helpful.

23 de fevereiro de 2026
Classificada 1 em 5 estrelas

Not customer friendly at all

Not customer friendly at all
I ordered a two parts just identical for a door opening warning and I realized it was the wrong parts. I never opened them. This company would not return them because they were under eight dollars and there’s no place that I saw in the return policy that said anything about not being able to return them. It should be warnings. About that what can’t be returned mean that’s just not normal. This company is a scam. The fact that they had to wait several days to send me the second email. They could’ve told me that right on the phone. I had suspicions at the way I had to go about contacting them too. I couldn’t send a direct email I had to go through the site so there was no record of the email. I usually copy and paste what I write when this happens. I’m very disappointed. I would not recommend this company.

21 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Ordered a part (Order #VK25210067) that…

Ordered a part (Order #VK25210067) that arrived damaged and unusable. Called on April 21 within their own return window to report it. Received a written denial on April 22 falsely claiming I was outside the window. Called back and spoke with a manager named Nancy who refused any resolution, refused to provide a mailing address, and told me I could "do whatever I want" and that I "won't get a replacement or refund." Currently pursuing BBB complaint, FTC filing, and Amex chargeback. $317.38 for a damaged part with zero customer service accountability. Avoid this company.

21 de abril de 2026
Opinião espontânea
logótipo da KiaPartsNow.com

Resposta da KiaPartsNow.com

We're sorry to hear about your experience and truly appreciate you bringing this to our attention. This is not the level of service we aim to provide, and we’d like the opportunity to make things right.
A member of our team will be reaching out to you directly to discuss the situation further. We value your input and hope to resolve this promptly.

Classificada 5 em 5 estrelas

Finding Parts and Nomenclature fast.

The parts break down with individual part numbers and nomenclature. Specially the attention to detail for parts only for the vehicle, I'm not guessing if a certain part may or may not fit. Fast and effective. Thank you!

15 de abril de 2026
Opinião espontânea
logótipo da KiaPartsNow.com

Resposta da KiaPartsNow.com

Hi Javier, thank you for your kind feedback! We’re glad to hear your order arrived on time.
Happy to know everything was delivered quickly and as expected.
Great to hear your parts arrived promptly and without issues.

Classificada 1 em 5 estrelas

Apparently kiapartsnow grabs any…

Apparently kiapartsnow grabs any electrical part off a shelf and sends it to a customer and refuses a return, even if it is the wrong part.
I ordered an electrical part for a 2011 Kia Sorento based on the year/make/model. The part was advertised as “fits 2009-2014 model”. I received an incorrect part that is for a 2015 car that is not usable. The part is in perfect condition, original package. Kia representative, apparently reading from a script, will not issue an RMA for return. This company cannot be trusted to correct their error.

7 de abril de 2026
Opinião espontânea
logótipo da KiaPartsNow.com

Resposta da KiaPartsNow.com

Thank you for your feedback.
We’ve reviewed your order and confirmed that a VIN was not used during the part selection process. There are multiple parts with the same name that fit your search result due to different options and trims.
We recommend VIN lookup for the most accurate fitment before checkout to confirm compatibility. If a part that does not fit your application was ordered, but the correct part per invoiced was delivered, the return request will be categorized as a no-longer-need.
We understand your frustration; however, electric components are not eligible for returns.
We appreciate your understanding and encourage the use of VIN verification for future orders to help ensure exact fitment.

For more information regarding our returns policy, please visit www.kiapartsnow.com/service/kia-return_policy

Classificada 5 em 5 estrelas

easy to find what i needed

3 de abril de 2026
Opinião espontânea
logótipo da KiaPartsNow.com

Resposta da KiaPartsNow.com

Hi Caroylyn, thank you for your kind feedback! Thanks for sharing your experience with us.
We appreciate your review!

Classificada 5 em 5 estrelas

Easy to order

Easy to locate part needed and easy to order & pay. Reasonable delivery time and part was as advertised.

28 de março de 2026
logótipo da KiaPartsNow.com

Resposta da KiaPartsNow.com

Hi Charles, we really appreciate you taking the time to share your experience. We’re glad to hear your order arrived on time.
Happy to know everything was delivered quickly and as expected.
Great to hear your parts arrived promptly and without issues.

Classificada 5 em 5 estrelas
logótipo da KiaPartsNow.com

Resposta da KiaPartsNow.com

Hi Chris, thank you for your kind feedback! We’re happy you found exactly what you needed.
Glad our selection had what you were looking for.
We take pride in offering OEM parts to ensure proper fit and reliability.
Providing genuine OEM parts is key to ensuring the right fit and performance.

Classificada 5 em 5 estrelas

Fast delivery and great service

Fast delivery and great service. ⁰

28 de março de 2026
logótipo da KiaPartsNow.com

Resposta da KiaPartsNow.com

Hi Lisa, we really appreciate you taking the time to share your experience. We appreciate your review!

Classificada 5 em 5 estrelas

Fast service

Fast service. Part arrived very quickly!

28 de março de 2026
logótipo da KiaPartsNow.com

Resposta da KiaPartsNow.com

Hi Tina, we really appreciate you taking the time to share your experience. We’re glad to hear your order arrived on time.
Happy to know everything was delivered quickly and as expected.
Great to hear your parts arrived promptly and without issues.

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