Ordering was easy and delivery was prompt to Glasgow all packaged well in a box. I am happy with the tweed blazer the quality is good and the fit apart from the arm length is good for a size 14, I can... Ver mais
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Excellent customer service. I had a small issue with UPS customs and needed help, and the Kiltane team was extremely quick and helpful in resolving the situation. Thanks to their help, my order arrive... Ver mais
A empresa respondeu
I have built up quite a collection from Kiltane Cashmere over time, including a neck tie, pullover, and cardigan, and I honestly couldn’t be happier with the quality. Every piece feels luxurious a... Ver mais
A empresa respondeu
I ordered 3 sweaters and 2 T-shirts, all advertised as cashmere, about a month ago. I chose this brand because I expected high quality, especially considering the price—around £140 per piece. Unfor... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We are Kiltane - a renowned name in Scottish luxury fashion specialising in cashmere, wool and tweed garments and accessories. Founded in Edinburgh, we wove our way into the city’s fabric, becoming one of the leading cashmere merchants. Today, our garments are synonymous with timeless elegance and comfort, whether in the form of our classic tartan scarves or our timeless knitwear for men and women.
Informações de contacto
39 George Street, EH2 2HN, Edinburgh, Reino Unido
- customercare@kiltane.com
- kiltane.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 46% das suas opiniões negativas
Geralmente responde dentro de uma semana
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Prompt delivery and good quality but long sleeves.
Ordering was easy and delivery was prompt to Glasgow all packaged well in a box. I am happy with the tweed blazer the quality is good and the fit apart from the arm length is good for a size 14, I can even wear a jumper under it and still fasten the button so that is a bonus.However there is no pink in the material as the beige pink description but I am happy with that just a pity the sleeves are 2 inches too big as there are 3 buttons on the bottom of the sleeve so that makes it difficult to even just turn the sleeve up. I have previously had to pay with Ralph Lauren blazers to have the sleeves altered because of buttons but I am not going to go to further expence again with this blazer unfortunately it makes the jacket look too big. Other than that it is a lovely blazer.
A little smaller than expected
A little smaller than expected, Pnhotoo a bit deceiving.

Resposta da Kiltane Retail
Excellent customer services
Excellent customer service. I had a small issue with UPS customs and needed help, and the Kiltane team was extremely quick and helpful in resolving the situation. Thanks to their help, my order arrived very quickly and without any issues.

Resposta da Kiltane Retail
Very soft sweaters and cardigans
Very soft sweaters and cardigans, good quality.

Resposta da Kiltane Retail
Products are first rate
Products are first rate. I enjoy all of mine

Resposta da Kiltane Retail
Beautifully wrapped
Beautifully wrapped, high quality cashmere. Will only use Kiltane for my cashmere from now on

Resposta da Kiltane Retail
Really nice and quality cashmere
Really nice and quality cashmere, value for money.

Resposta da Kiltane Retail
EXCELLENT
Hi. My experience has been very good with Kiltane. I think your Harris Tweed jackets should be on deals more as I would buy some more.

Resposta da Kiltane Retail
Misleading labelling
The single star reflects on the misleading labelling of the products. I looked at a number of sweaters in the Manchester Store. The collar label states Kiltane Scotland. The inner label in respect of the composition of the garment and washing instructions does not have information as to where the garment was manufactured. So the label misleads the purchaser into believing that the garment is made in Scotland. When I queried the provenance I was told the cashmere was from Mongolia. I knew that, but again I had to ask where it was made and received an evasive answer. Simply put this is NOT MADE IN SCOTLAND, and the labelling implies it is. You can work out the level of……… If they can provide decep

Resposta da Kiltane Retail
Prompt delivery and beautifully…
Prompt delivery and beautifully packaged. Cardigan excellent quality and a lovely pale blue colour

Resposta da Kiltane Retail
Beautiful cashmere and such fast delivery
I ordered a stunning cashmere scarf on sale at a shocking price and it was delivered so very fast! Very happy, a customer for life.

Resposta da Kiltane Retail
Products are of the highest quality and…
Products are of the highest quality and the online part of the business is very professional with products arriving promptly and safely

Resposta da Kiltane Retail
Poor quality
I ordered 3 sweaters and 2 T-shirts, all advertised as cashmere, about a month ago. I chose this brand because I expected high quality, especially considering the price—around £140 per piece.
Unfortunately, the items started pilling after just one day of wear. The fabric feels very poor quality and quickly developed a fuzzy, worn appearance, almost like cheap paper-thin material or mohair shedding. For products at this price point, this is completely unacceptable.
I have purchased cashmere from other brands costing around £70 per item, and the quality was the same or even better. Based on my experience, these products are definitely not worth the money.
Very disappointing quality and poor value for such expensive clothing. I would not recommend this brand.

Resposta da Kiltane Retail
Gorgeous products
Gorgeous products. Purchased a blanket and a neck tie as a gift and they were prefect. Very speedy shipping too!

Resposta da Kiltane Retail
This was my third purchase from…
This was my third purchase from Kiltane. Very pleased with quality.

Resposta da Kiltane Retail
Great products but why the super skinny models - not very inclusive.
Very pleased with my new jumper and cap, good quality and a reasonable price. However - I really think that the use of super skinny models is outdated and not very inclusive. Be good to see some balance Kiltane.

Resposta da Kiltane Retail
Luxury, comfort and style.
Having just been diagnosed with brain cancer, I wanted to treat myself to something that combined luxury, self care & comfort, and style. The shawl is the perfect example of all these qualities. My temperature is very unpredictable - but I know I can warm up quickly by throwing the scarf on. The quality is superb - clean, perfect hems. Delivery was breathtakingly fast, with great customer service. I would thoroughly recommend Kiltane - it's a product that will stay in our family in perpetuity 😊

Resposta da Kiltane Retail
Great cashmere neckties
Great cashmere neckties. Purchased for myself and then as gifts. Arrived beautifully packaged.

Resposta da Kiltane Retail
Great product selection
Great product selection , good quality
Very good customer service

Resposta da Kiltane Retail
Just fab !
Absolutely love my cashmere cardigan and necktie ! Ordered online , came quickly and lovely packaging. Will be having more 🫶

Resposta da Kiltane Retail
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