Placed order then nothing for weeks. No response from company. Having to claim money back on credit card. Looks like the company is run by a kid.
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Leia as opiniões dos outros
I ordered two bracelets in June that didn't arrive. I contacted the support email, and was told they would be resent, however I heard nothing more. Since then, I have sent several chaser emails askin... Ver mais
Great company, really quick and efficient. I ordered a wrong size on one bracelet so sent back with prepaid card. Sorted with new size bracelet and returned in 48 hours, awesome service. Bracelets fan... Ver mais
A empresa respondeu
I ordered a bracelet in mid Febuary. Unfortunately it did not arrive so I contacted the support team. I received a very quick response by Ed who after making sure the address was correct sent a repla... Ver mais
Informações sobre a empresa
Escrito pela empresa
We sell men's UK nylon nautical shackle bracelets inspired by the Sea. Made for the average Sea Dog! We are based in the UK and ship using 1st class Royal Mail next day delivery.
Informações de contacto
Unit 2, WN6 7NR, Wigan, Reino Unido
- help@krakenbracelets.com
- krakenbracelets.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great Product and Great Service
Highly recommend these bracelets. Products are great and the customer service is right up there, which is sadly rare these day. Shout out to Ed for helping me out.
Amazing Company
I own 2 bracelets now from Kraken and they're both amazing in aesthetic and quality. The customer service is also incredible, I received a size that was slightly too large for my wrist and it was solved extremely quickly!
I highly recommend if you're after some perfect nautical themed bracelets 😊
All good apart from delivery
First bracelet did not arrive. After emailing another bracelet was dispatched and did turn up, but by second class post not first class as advertised.
Bracelets is very nice, good quality and very chunky.
Excellent service
Quality products
Quality products, well priced and fast delivery. Brilliant company to deal with
Five messages requesting help, all unanswered?
After nine days (on a next day service) the bracelet had failed to arrive! Five emails from me over the coming two weeks all remained unanswered, which is a terrible customer experience! Evidently they do not care about their customers! Avoid!
The bracelet is too small
The bracelet is too small, in fact the large one is smaller that the medium one.
I gave them 5 stars because in my…
I gave them 5 stars because in my experience they have always given me a 5 star service and 5 star products
Great product.
I ordered a bracelet, but when it arrived it was faulty, but I contacted kraken and they replaced it asap.
Great product, great customer service.
As they say "s#&t happens"
Thanks again
Order med large and it’s still to small…
Order med large and it’s still to small
I don’t have a particularly large wrist
Bad quality and terrible customer service
The first bracelet I ordered came apart and I put this down to bad luck. I made a second order for two bracelets in medium, however they came in different sizes. One in medium and the other in small. I emailed the customer services to highlight this but had no reply. Very disappointing
The pin in the shackle is very fiddly…
The pin in the shackle is very fiddly to screw in due to having to feed it through 2 seperate ropes. May be different on other designs.
Ordering was easy
Ordering was easy, delivery was quick and the bracelets are quality.
What can i say about it but i love it…
What can i say about it but i love it thankyou
Nice bracelet for price,easy to deal…
Nice bracelet for price,easy to deal with company.
Very pleased with purchase
Excellent item and fabulous customer…
Excellent item and fabulous customer service. I ordered 2 items to gain the extra discount and on arrival one of the bracelets was the wrong size. I contacted Kraken and they sent a replacement super quickly.
The bracelets look great, for well and despite the clasp being a little tricky to master, it’s easy to fit once you have your technique sorted. Really happy and would order more.
Great bracelet and service.
Excellent service 👍
Would be 5 stars if it turned up a bit…
Would be 5 stars if it turned up a bit quicker
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