Placed order then nothing for weeks. No response from company. Having to claim money back on credit card. Looks like the company is run by a kid.
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Leia as opiniões dos outros
I ordered two bracelets in June that didn't arrive. I contacted the support email, and was told they would be resent, however I heard nothing more. Since then, I have sent several chaser emails askin... Ver mais
Great company, really quick and efficient. I ordered a wrong size on one bracelet so sent back with prepaid card. Sorted with new size bracelet and returned in 48 hours, awesome service. Bracelets fan... Ver mais
A empresa respondeu
I ordered a bracelet in mid Febuary. Unfortunately it did not arrive so I contacted the support team. I received a very quick response by Ed who after making sure the address was correct sent a repla... Ver mais
Informações sobre a empresa
Escrito pela empresa
We sell men's UK nylon nautical shackle bracelets inspired by the Sea. Made for the average Sea Dog! We are based in the UK and ship using 1st class Royal Mail next day delivery.
Informações de contacto
Unit 2, WN6 7NR, Wigan, Reino Unido
- help@krakenbracelets.com
- krakenbracelets.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Prompt refund
I ordered a bracelet in the small size. It arrived very promptly and as advertised. Sadly because I have really small wrists it was too big. I returned it and was refunded without quibble and promptly. This is obviously an ethical business. Such a shame I wasn't able to wear the bracelet.
Great items and customer service
Great experience fast simple check out…
Great experience fast simple check out and delivery
No delivery
Been nearly a month still haven’t received email a week ago said would send another but still haven’t #13714
Excellent quality bracelet and first…
Excellent quality bracelet and first class delivery. Keep up the good work.
Didn't receive the item and they have…
Didn't receive the item and they have quickly rectified this by sending me another for which I'm grateful for
Poor dispatch times
Poor dispatch times, poor communication had to chase them for almost 3 weeks to get issues resolved
Great quality brackets as always
Great quality brackets and excellent costumer service. Very well and unique products. Highly recommended
Excellent company I ordered the wrong…
Excellent company I ordered the wrong size and returned for a replacement but at the same time changed my mind on the style which they had no problem changing. Good product helpful company. Thanks
Awesome service
I would like to say the service I…great service
I would like to say the service I received after the incorrect bracelet was received was fantastic sorted out straight away
Many thanks
Happy with everything
Happy with everything. Great that you do replacement parts for the shackles. Great bracelet, have had a few from you in the past. Better prices than anyone else that produces similar items. Great, fast efficient delivery.
Highly recommended.
A very comfortable wear
A very comfortable wear. Very happy to find they would replace a shackle for free after my shackle pin came loose and fell out.
Can't recommend enough.
I've had at least six of these (different) bracelets, all of them are fantastic. Great customer service from Kraken too. Can't recommend them enough.
Disappointed!
Purchased a bracelet from you had it a couple of weeks and it dropped to bits , you did replace it but sent the smaller size ,this was also replaced with the correct size l have found that the replacement is now starting to go much the same was as the first one so I don’t think they a designed to last.
Bearing in mind I only wear it occasionally so overall I am disappointed with the quality
Excellent product
Excellent product. Had a small issue with the clamp but quickly resolved. Well done 👍🏻
just not the best quality kept coming…
just not the best quality kept coming undone so went in the bin
Beautiful bracelet delivered swiftly
Beautiful bracelet delivered swiftly. Very happy with the purchase.
Great service and good quality
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