I enjoy making myself feel like I have control over the amount of money I am spending. Lexus Dealership rips your head off. A cabin filter is less than $40 they charge $122.54. I ordered my filter and... Ver mais
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Leia as opiniões dos outros
Lexus has always been very detail oriented and courteous. Always keeping the customer abreast on service being rendered. Would never consider using any other dealership. Not to mention that I love my... Ver mais
Hood latch spring and mechanism failed. LexusPartsNow had it in stock for a fair price and was shipped fairly promptly. Since you can’t drive with a loose hood, would have been 5 star rating if shipp... Ver mais
Recently received an order from them missing multiple parts. I contacted them knowing that I was past the 30 day "returns" policy thinking that since they simply didn't send the parts they would be de... Ver mais
Informações sobre a empresa
Escrito pela empresa
Are you tired of searching for the perfect Lexus parts and accessories for your car? Look no further! With over a decade of experience, LexusPartsNow.com is your ultimate destination for genuine Lexus parts and accessories at the most competitive prices online.
Escrito pela empresa
Informações de contacto
Estados Unidos da América
- 888-352-5786
- support@lexuspartsnow.com
- lexuspartsnow.com
4,2
Bom
794 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 72% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Easy ordering &part came quickly.
29 de abril de 2026
The product was exact fit easy to…
The product was exact fit easy to install notice a huge difference once installed arrived on time as needed. Highly recommend would purchase again well done. 🙏
23 de abril de 2026
Great experience
Great website, great product selection, great service/delivery. Very happy with my purchase.
2 de abril de 2026
Exact original Lexus mats I needed
Exact original Lexus mats I needed at a great price with fast shipping! This is my 3rd or 4th experience over many years with LexusPartsNow and all have been fantastic.
12 de março de 2026
Out standing service
Out standing service. Great website. Found the exact part I was looking for from the parts manual. Fast delivery service. Something NZ struggles to do. Lexus NZ said they had to get the part from Japan and had to be specially made and would take about 12 weeks to make as they didn't hold that part in stock. So I no where to go for spare parts. Thanks guys. Awesome 😎
29 de abril de 2026
Had the obscure lexus part I needed…
Had the obscure lexus part I needed when no one else did and the online diagrams were very helpful. Shipping was pretty fast also.
7 de março de 2026
Absolutely horrible continue to lie to…
Absolutely horrible continue to lie to me about when my order was going to be delivered pushed it back by almost 2 weeks
8 de abril de 2026
Opinião espontânea
Resposta da LexusPartsNow.com
Thank you for your feedback.
While most orders and refunds are processed within our standard timeframe, unexpected delays can occasionally occur. Please rest assured that we are reviewing your order and will work to complete the remaining steps as quickly as possible.
We appreciate your patience and thank you for bringing this to our attention.
Edit:
We wanted to follow up as it’s been a few days since we requested additional information on Trustpilot. We understand you may be busy and appreciate you taking your time to leave a review.
When you have a moment, please share your order details so we may look into this and assist you further. Thank you!
Terrible return policy
Terrible return policy. They sent me an open box part (blower motor) and refuse to return it since it has an electrical connection. Anything electrical is non-returnable even though the part was not new and previously used. What a joke.
7 de abril de 2026
Opinião espontânea
Resposta da LexusPartsNow.com
Thank you for your feedback.
We’re sorry to hear that you feel this way. To clarify, our products are genuine, brand new OEM parts sourced directly from the original factory. We understand that receiving an item in anything less than expected condition can be frustrating.
We have documented your feedback and will be forwarding this packaging concern to prevent similar issues in the future. If the condition of the packaging affected the part, please let us know and we will be happy to assist you further.
It was great!
28 de março de 2026
The parts came fast with no problems
The parts came fast with no problems, the disconnect really helps out.
28 de março de 2026
Part was exactly what I needed
Part was exactly what I needed. Shipping was quick and tracking provided.
28 de março de 2026
Wrong part I put my vin number in and…
Wrong part I put my vin number in and your website told me the part I was ordering was the correct part. When arrived it was not the coolest part. When added shipping cost not worth shipping back. Would have been better off going to
My local dealership. Will not use your company again. Lesson learned
28 de março de 2026
Resposta da LexusPartsNow.com
Thank you for your feedback.
If a wrong part per invoiced was sent, please submit an RMA request through Track Order, or connect with one of our returns specialists via LiveChat and Email. You could also call us at 1-888-905-9199.
Our customer service center operates from 7 A.M. PST to 4 P.M. PST, Monday through Friday, thank you!
For more information, please visit https://www.lexuspartsnow.com/service/lexus-return_policy.html
Wipers fit well and very easy to order…
Wipers fit well and very easy to order & fast delivery service. Lexus parts are expensive, but order is more reasonable than local dealership in town.
28 de março de 2026
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