LexusPartsNow.com Opiniões 

The service was excellent. The part I ordered arrived quickly and without any problems, and it was exactly as advertised. Very satisfied with the experience, and I would definitely order from them again.

Lexus partsnow.com send me the wrong part. I confirmed that it was the wrong part with photographs of the part they shipped me with what I ordered on my receipt. After waiting a week for their claims department to reject my request for an exchange for the part that I ordered they told me the request was denied because the part I ordered was electronic. They ignored the fact that the right side mirror for my car was not the part that I ordered. I was then told to wait another 2 days for them to review my RMA. Their customer support is completely unhelpful and they're clearly not looking at what they're sending out. They're also blindly denying RMA requests in hopes that customers will become frustrated and give up so they can keep your money after sending people parts that they didn't order. This is a $600 mirror for my car. When I explained that they sent me the wrong part number without even looking at what the part number was they claimed that the part number that I ordered was superseded by the part that they sent me and that Toyota no longer makes that part. However this is untrue as the part number still exists on lexus's web page and is still available through the dealership as well. Essentially a white marble colored right side mirror when I ordered a silver one to match the paint color of the car. Lexus still makes that paint color and still makes the mirror with that color. The part number that I ordered from their website was right down to the color code and instead of sending that to me or telling me they didn't have it they just shipped me a different color that nobody wanted so that they could make their sale. And now they're trying to deny the replacement. All I want is the part I ordered my money back and I want it taken care of immediately.

I bought some parts and the parts was shipped to me quickly and they were general parts. Thank you.

Wrong part was sent, essential to pass smog. How do I refund?

Fast delivery, accurate part descriptions, genuine parts.

Good price and fast delivery

Quick find and replace and the part was an OEM part and fit beautifully. Price was a great plus and was very happy to install and enjoy the use of the new part. Thank you for the fast shipping as well.

Lexus of Louisville had the part in stock that I wanted, and I could pick it up that day.

fast
fast
fast

The total service crew! Raegan Beck is so good to my girls and their cars..

Great packaging great quality

part availability/easy ordering

Always quick, and in this case the shipping was very reasonable considering large/oddly shaped part.

Excellent communication and fast delivery. Part is genuine and exactly what I needed.

I received what I ordered and the parts are OEM and that's what I wanted. I will ordered from them again.

Good price. Good service.