I ordered a transmitter key for my Lexus, and they were able to connect it with no problem. This is a very sensitive job that doesn't always work if the transmitter is damaged, has been used, or isn'... Ver mais
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Leia as opiniões dos outros
This comment is in regard to the Las Vegas Branch on Sahara ave. and specifically with the service consultant Mr. Henry Montoya. I brought my Lexus in for a coolant flush, but upon inspection,... Ver mais
Cheaper than local dealer. The wait time was a little bit, but I know it all depends a parts network. I am appreciative of other places able to get cost plus percent prices (discount) I use to ge... Ver mais
Recently received an order from them missing multiple parts. I contacted them knowing that I was past the 30 day "returns" policy thinking that since they simply didn't send the parts they would be de... Ver mais
Informações sobre a empresa
Escrito pela empresa
Are you tired of searching for the perfect Lexus parts and accessories for your car? Look no further! With over a decade of experience, LexusPartsNow.com is your ultimate destination for genuine Lexus parts and accessories at the most competitive prices online.
Escrito pela empresa
Informações de contacto
Estados Unidos da América
- 888-352-5786
- support@lexuspartsnow.com
- lexuspartsnow.com
4,2
Bom
776 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 73% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
In order of importance:
In order of importance:
1. Parts were actual OEM parts. They were identical in every way to the part they replaced.
2. Parts shipped and arrived quickly.
3. Parts were reasonably priced.
18 de junho de 2026
Took a little long to get parts and I…
Took a little long to get parts and I ordered a hose and some clamps. The clamps came with the hose but the description didnt say that. Over all experience was great.
18 de junho de 2026
The rear wiper blade did not fit
The rear wiper blade did not fit. The wrong part was sent.
18 de junho de 2026
Resposta da LexusPartsNow.com
Thank you for your feedback. Thank you for sharing your feedback with us.
We’re truly sorry to hear about the trouble you experienced, and we understand how disappointing this situation must be. For any concerns regarding your order, an RMA (Return Merchandise Authorization) is required so we could further assist you.
We’ve looked into your order, and unfortunately it falls outside our 30-day return/RMA window. Because of this, we’re unable to process a replacement or return at this time. We know this isn’t the outcome you were hoping for, and we sincerely apologize for the frustration this may cause.
For more information regarding our returns policy, please visit www.lexuspartsnow.com/service/lexus-return_policy
Exactly what I needed
Exactly what I needed, perfect fit of two new Lexus key gloves. Fast shipping, too!
18 de junho de 2026
Have made several purchases
Have made several purchases and I've been pleased with each
18 de junho de 2026
Got the right part that works great.
18 de junho de 2026
I got the part I needed fast.
I got the part I needed, right part the 1st time. Shipping fast.
Lexus Parts Now has been saved in my favorites!
18 de junho de 2026
Your parts pricing is great
Your parts pricing is great. Between a new rim and plugs you saved me over $1000. My lexus dealer here marks up the parts tremendously. Thanks for the savings on OEM parts.
18 de junho de 2026
Terrible Customer Support
Customer service and procedures to help customers are terrible. One of the parts I ordered was not received in the shipment. Had to call 4 times and wait on an email responses that took days. Customer support can't help when calling, they can only email.
9 de junho de 2026
Opinião espontânea
Resposta da LexusPartsNow.com
Hi Chet,
Thank you for your feedback. A refund has been processed as of 6/9/2026, please allow 1 to 3 business days for the amount to reflect on your account. You may receive it sooner or later depending on your banking institution.
We apologize for the delay but appreciate the chance for improvement.
Sent me the wrong part # …
Original review: Sent me the wrong part # and didn’t respond to my requests for replacement in a timely manner
**Update - LexusPartsNow did reach back out to rectify the situation, so updating my review to reflect satisfactory resolution**
21 de maio de 2026
Opinião espontânea
Resposta da LexusPartsNow.com
Hi Chrsitopher,
We're sorry to hear about your experience and truly appreciate you bringing this to our attention. This is not the level of service we aim to provide, and we’d like the opportunity to make things right.
A member of our team has reached out to you directly to discuss the situation further. We value your input and hope to resolve this promptly.
Part does not fit wrote:
lwrote:
Message: Part No: 84118-30050-CO KNOB, RHEOSTAT LIGHT. This part does not fit my 2002 Lexus GS430 it is too small
28 de maio de 2026
I bought gas struts for my hatchback…
I bought gas struts for my hatchback and they don’t work properly. They don’t even have enough power to fully open the door. My old ones were better. I sent them an email with my concerns but got no response.
28 de maio de 2026
Resposta da LexusPartsNow.com
Hi John,
Thank you for your review. We have submitted a warranty RMA request for you, a representative from our team will reach out to you within 1 to 2 business days.
We apologize for the inconvenience this has caused. For more information regarding our returns policy, please visit: https://www.lexuspartsnow.com/service/lexus-return_policy.html
everything was great
everything was great. i think the parts box and parts should put into another box like rockauto.com does.
one of the bigger part's box was partial open. i know that was main mainly the shipping company's fault.
28 de maio de 2026
Product was exactly as presented
Product was exactly as presented. I had tried parts from four different sources and all said they functioned. Only this part plugged in and worked. Fast delivery.
28 de maio de 2026
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