Lyreco UK & Ireland Opiniões 

311
TrustScore: 4 em 5

4,1

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The delivery man was most accommodating taking the parcels right to the place the items were stored. He was professional in every way. All the items ordered were correct. Highly recommend this company... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I had just taken over my role re ordering stationary etc. Unfortunately I had forgotten my details, but the agent I spoke to was sable to order everything I needed on my behalf. Not only did she place... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

Although the products are ok and are delivered quickly, thety always deliver on a day when I am not in the office, even though I have made it clear on the days when I am available. I have responded t... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

My order arrived exactly when it was scheduled to arrive. The driver was very helpful putting the items exactly where I wanted them without complaint. He was also very happy and friendly. Overall, thi... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de materiais para escritório
  2. Loja de materiais educacionais
  3. Loja de mobiliário de escritório
  4. Loja de roupas de segurança e de trabalho
  5. Papelaria
  6. Grossista de artigos de papelaria

Escrito pela empresa

Lyreco are your sustainable workplace solutions partner. We are proud of being an award-winning, socially and environmentally responsible company who provide the highest standard of products, customer service and account management in our industry. We don’t just care about the environment; we care about our customers too. We work closely with you to provide everything you need; whether your workplace is an office, a home, a warehouse or a building site. With over 37,000 catalogued products across 18 categories, ranging from personal protective equipment, hygiene and catering, to general office products, furniture, and ergonomics, Lyreco has everything you need, for a great working day.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

311 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 96% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,1

Todas as opiniões

(311)

192 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Fantastic Tables!

We had a quantity of tables from Lyreco for our village hall. It was a pleasure to deal with Lyreco. The tables are excellent quality and will be a great addition to our new hall. Thank you Fay for all your help choosing the right product for us and organising very quick and efficient delivery.

5 de maio de 2026
Opinião espontânea
logótipo da Lyreco UK & Ireland

Resposta da Lyreco UK & Ireland

Good Morning Jo,

Thank you for your 5★ review.

It’s great to hear you are pleased with our products and delivery. Your feedback is appreciated.

Best regards,
The Lyreco Team

Classificada 4 em 5 estrelas

Ordering what I needed was simple and…

Ordering what I needed was simple and easy, only quibble I had was the delivery driver let himself into our warehouse and left my delivery without anyone signing for it.

23 de abril de 2026
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logótipo da Lyreco UK & Ireland

Resposta da Lyreco UK & Ireland

Good Afternoon Ryan,

Thank you for your 4★ review. Your feedback is appreciated.

Best regards,
The Lyreco Team

Classificada 5 em 5 estrelas

Truly excellent service from the team…

Truly excellent service from the team at Lyreco and great products. A big thank-you from all us at
University Hospitals Bristol & Weston NHS 
Bristol Haematology and Oncology Centre 
Ward D603

27 de abril de 2026
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logótipo da Lyreco UK & Ireland

Resposta da Lyreco UK & Ireland

Good Morning Mark,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service and products. Your feedback is appreciated.

Best regards,
The Lyreco Team

Classificada 5 em 5 estrelas

professional

The delivery driver is very professional.
He always carries the items in the office and puts them wherever we need them.
He is very thoughtful regarding his customers.

21 de abril de 2026
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logótipo da Lyreco UK & Ireland

Resposta da Lyreco UK & Ireland

Good Morning Ruth,

Thank you for your 5★ review.

It’s great to hear you are pleased with our delivery service. Your feedback is appreciated.

Best regards,
The Lyreco Team

Classificada 1 em 5 estrelas

Very Disappointed

We urgently needed next day delivery for ink cartridges. first time we used you. the ink never arrived after spending & wasting lots of time going to check the post box in case delivered as the tracking email were useless. I then on the second day called you to chase. When I asked where do i find the tracking number for fed ex i was told you only had that - so how was i to check delivery progress???? I am extremely disappointed as i had to order the ink from another, more reliable company.

8 de abril de 2026
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logótipo da Lyreco UK & Ireland

Resposta da Lyreco UK & Ireland

Good Afternoon Sue,

Thank you for your review. We are very sorry to hear that you are not happy with the service you have received from Lyreco.

We've reached out to request additional information so we can investigate this for you.

Best regards,
The Lyreco Team

Classificada 5 em 5 estrelas

Delivery driver kept me posted as he…

Delivery driver kept me posted as he couldn't locate the cottage but made sure came back and delivered the day and time he said he would :-)

10 de abril de 2026
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logótipo da Lyreco UK & Ireland

Resposta da Lyreco UK & Ireland

Good Afternoon Peter,

Thank you for your 5★ review.

It’s great to hear you are pleased with our delivery service. Your feedback is appreciated.

Best regards,
The Lyreco Team

Classificada 3 em 5 estrelas

Did not deliver on the date they…

Did not deliver on the date they specified so waited in all day for nothing. Not all items ordered were delivered yet I have been invoiced for them and they were on the delivery note.

7 de abril de 2026
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Resposta da Lyreco UK & Ireland

Good Afternoon Ann,

Thank you for your review. We are very sorry to hear that you are not happy with the service you have received from Lyreco.

We've reached out to request additional information so we can investigate this for you.

Best regards,
The Lyreco Team

Classificada 5 em 5 estrelas

Professional service

Professional service

10 de abril de 2026
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Resposta da Lyreco UK & Ireland

Good Afternoon Michael,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. Your feedback is appreciated.

Best regards,
The Lyreco Team

Classificada 5 em 5 estrelas

I’m very happy with the service I’ve…

I’m very happy with the service I’ve received from Lyreco. I wish to thank Josh Mambo. He is consistently kind, incredibly helpful, and always responds quickly to my stationery queries. He goes above and beyond to find solutions and even seeks additional discounts for us. His professionalism and care make ordering a pleasure — thank you!

8 de abril de 2026
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Resposta da Lyreco UK & Ireland

Good Morning Verka,

Thank you for your 5★ review.

It’s great to hear you are very happy with our service. Your feedback is appreciated.

Best regards,
The Lyreco Team

Classificada 5 em 5 estrelas

The product was as described

The product was as described on line and delivered quickly

2 de abril de 2026
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Resposta da Lyreco UK & Ireland

Good Afternoon Tricia,

Thank you for your 5★ review.

It’s great to hear you are pleased with our products and delivery service. Your feedback is appreciated.

Best regards,
The Lyreco Team

Classificada 5 em 5 estrelas

Great product delivered fast.

7 de abril de 2026
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logótipo da Lyreco UK & Ireland

Resposta da Lyreco UK & Ireland

Good Afternoon Karen,

Thank you for your 5★ review.

It’s great to hear you are pleased with our products and delivery service. Your feedback is appreciated.

Best regards,
The Lyreco Team

Classificada 5 em 5 estrelas

Easy ordering and great account manager

Easy ordering and great account manager

2 de abril de 2026
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logótipo da Lyreco UK & Ireland

Resposta da Lyreco UK & Ireland

Good Afternoon Mo,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. Your feedback is appreciated.

Best regards,
The Lyreco Team

Classificada 5 em 5 estrelas

Considering our cleaning stock comes…Happy customer

Considering our cleaning stock comes from England and arrives the next working ,all of it,at the correct price,not damaged,I'm impressed and told the delivery driver so.We have to wait weeks sometimes when we order from a local supplier,some missing,damaged or incorrect in some way.So very happy,thank you

25 de março de 2026
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Resposta da Lyreco UK & Ireland

Good Afternoon Joanne,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. Your feedback is appreciated.

Best regards,
The Lyreco Team

Classificada 3 em 5 estrelas

New customer

It's easy to find the products on their list, but searching by number or numerical reference is more complicated. We've received the first two orders, but verifying them is confusing because the invoice says "box" and doesn't specify the number of items. Orders are arriving very late, later than what's agreed upon online, and they arrive in two or three parts, never all at once.

30 de março de 2026
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Resposta da Lyreco UK & Ireland

Good Afternoon Ricardo,

Thank you for your review.

We've reached out to request additional information so we can investigate this for you.

Best regards,
The Lyreco Team

Classificada 5 em 5 estrelas

Great Service

Great Service, Good Prices
Everything we ordered Delivered Next Day
Driver was Polite & Friendly

26 de março de 2026
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Resposta da Lyreco UK & Ireland

Good Afternoon Deborah,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. Your feedback is appreciated.

Best regards,
The Lyreco Team

Classificada 2 em 5 estrelas

Short shipment

I am still awaiting two items from my order. The two monitor screens have not yet arrived. Royal Mail initially arrived when I was out, but I have made two subsequent bookings to redeliver via the Royal Mail/Parcelforce phone line service and both have failed to arrive. The parcelforce service does not allow you to speak with a human to escalate or explain the situation

17 de março de 2026
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logótipo da Lyreco UK & Ireland

Resposta da Lyreco UK & Ireland

Good Morning Alan,

Thank you for your review. We are very sorry to hear that you are not happy with the service you have received from Lyreco.

We've reached out to request additional information so we can investigate this for you.

Best regards,
The Lyreco Team

Classificada 4 em 5 estrelas

We’ve had a great experience working…

We’ve had a great experience working with Lyrics so far. The service has been smooth, reliable, and easy to use. A special mention goes to our account manager, Paweł, who has been extremely helpful throughout—always responsive, knowledgeable, and quick to resolve any queries. His support has made a real difference to our overall experience. Highly recommend!

24 de março de 2026
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Resposta da Lyreco UK & Ireland

Good Afternoon Mia,

Thank you for your 4★ review.

It’s great to hear you are pleased with our service. Your feedback is appreciated.

Best regards,
The Lyreco Team

Classificada 5 em 5 estrelas

Fast service and delivery as always

20 de março de 2026
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logótipo da Lyreco UK & Ireland

Resposta da Lyreco UK & Ireland

Good Morning Trevor,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service and delivery. Your feedback is appreciated.

Best regards,
The Lyreco Team

Classificada 5 em 5 estrelas

FIRST CLASS

Right from the start Amid Tahir are contact come in and help me to set up on the web site and place my first order. Everything was to hand on the site and had a delivery the next day.

11 de março de 2026
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logótipo da Lyreco UK & Ireland

Resposta da Lyreco UK & Ireland

Good Afternoon Samantha,

Thank you for your 5★ review.

Welcome to Lyreco! It’s great to hear you are pleased with our service. Your feedback is appreciated.

Best regards,
The Lyreco Team

Classificada 5 em 5 estrelas

Jacket came with logo and fits perfactly

17 de março de 2026
Opinião espontânea
logótipo da Lyreco UK & Ireland

Resposta da Lyreco UK & Ireland

Good Afternoon Mary,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. Your feedback is appreciated.

Best regards,
The Lyreco Team

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