The delivery man was most accommodating taking the parcels right to the place the items were stored. He was professional in every way. All the items ordered were correct. Highly recommend this company... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
I had just taken over my role re ordering stationary etc. Unfortunately I had forgotten my details, but the agent I spoke to was sable to order everything I needed on my behalf. Not only did she place... Ver mais
A empresa respondeu
Although the products are ok and are delivered quickly, thety always deliver on a day when I am not in the office, even though I have made it clear on the days when I am available. I have responded t... Ver mais
A empresa respondeu
My order arrived exactly when it was scheduled to arrive. The driver was very helpful putting the items exactly where I wanted them without complaint. He was also very happy and friendly. Overall, thi... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de materiais para escritório
- Loja de materiais educacionais
- Loja de mobiliário de escritório
- Loja de roupas de segurança e de trabalho
- Papelaria
- Grossista de artigos de papelaria
Escrito pela empresa
Lyreco are your sustainable workplace solutions partner. We are proud of being an award-winning, socially and environmentally responsible company who provide the highest standard of products, customer service and account management in our industry. We don’t just care about the environment; we care about our customers too. We work closely with you to provide everything you need; whether your workplace is an office, a home, a warehouse or a building site. With over 37,000 catalogued products across 18 categories, ranging from personal protective equipment, hygiene and catering, to general office products, furniture, and ergonomics, Lyreco has everything you need, for a great working day.
Informações de contacto
Unit 5, Deer Park Ct, Donnington Wood , TF2 7NB , Telford, Reino Unido
- 08000 85 85 85
- customercare.wise@lyreco.com
- lyreco.com
4,1
Bom
311 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 96% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Lyreco UK & Ireland
Good Afternoon Arifa,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service and communication. Your feedback is appreciated.
Best regards,
The Lyreco Team
Very quick response and delivery
3 de junho de 2026
Opinião espontânea
Resposta da Lyreco UK & Ireland
Good Afternoon Ian,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Fast delivery and good communication
Fast delivery and good communication
9 de junho de 2026
Opinião espontânea
Resposta da Lyreco UK & Ireland
Good Morning Reza,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Box folders sent to wrong street number…
Box folders sent to wrong street number of the address, and the package was damaged when the parcel was received in rainy day. Thus, the Box folders were wet
4 de junho de 2026
Opinião espontânea
Resposta da Lyreco UK & Ireland
Good Morning Kevin,
Thank you for your review. We are very sorry to hear that you are not happy with the service you have received from Lyreco.
We've reached out to request additional information so we can investigate this for you.
Best regards,
The Lyreco Team
Process from selection to delivery 1st…
Process from selection to delivery 1st class.
2 de junho de 2026
Opinião espontânea
Resposta da Lyreco UK & Ireland
Good Afternoon Jayne,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Josh Mambo has been very helpful with…
Josh Mambo has been very helpful with get all orders completed and always answers no matter what time of day.
1 de junho de 2026
Opinião espontânea
Resposta da Lyreco UK & Ireland
Good Afternoon Jinnel,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Deliveries not turning up then POD's…
Deliveries not turning up then POD's not correct and dont have correct signature with the name given. Not very good at all
2 de junho de 2026
Opinião espontânea
Resposta da Lyreco UK & Ireland
Good Morning Sue,
Thank you for your review. We are very sorry to hear that you are not happy with the service you have received from Lyreco.
We've reached out to request additional information so we can investigate this for you.
Best regards,
The Lyreco Team
Ordered late in day and arrived next…
Ordered late in day and arrived next morning
26 de maio de 2026
Opinião espontânea
Resposta da Lyreco UK & Ireland
Good Afternoon Laurence,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
great stuff
26 de maio de 2026
Opinião espontânea
Resposta da Lyreco UK & Ireland
Good Afternoon Derek,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Very helpful Staff,great communication…
Very helpful Staff,great communication on the phone and email.
14 de maio de 2026
Opinião espontânea
Resposta da Lyreco UK & Ireland
Good Afternoon City Road,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service and communication. Your feedback is appreciated.
Best regards,
The Lyreco Team
Excellent customer service
Excellent customer service , with no issues whatsoever. Would thoroughly recommend Josh who really looked after me
19 de maio de 2026
Opinião espontânea
Resposta da Lyreco UK & Ireland
Good Afternoon Costas,
Thank you for your 5★ review.
It’s great to hear you are pleased with our customer service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Very rude and unhelpful staff in…
Very rude and unhelpful staff in office.
1st time to place order and very hard work unlike Zenith.
Delivery driver great however
15 de maio de 2026
Opinião espontânea
Resposta da Lyreco UK & Ireland
Hi Roxeth,
Thank you for your review. We are very sorry to hear that you are not happy with the service you have received from Lyreco.
We've reached out to request additional information so we can contact you.
Best regards,
The Lyreco Team
Brilliant in person Customer Service
From the very first interaction, Josh demonstrated outstanding professionalism, product knowledge, and genuine dedication to customer satisfaction. He consistently goes above and beyond to ensure our business needs are fully understood and met efficiently. His communication is always clear, prompt, and friendly, making every transaction smooth and stress-free.
Josh’s attention to detail and proactive approach truly set him apart. Whether assisting with orders, recommending cost-effective solutions, or resolving queries quickly, he delivers a level of service that reflects extremely well on Lyreco as a company.
19 de maio de 2026
Opinião espontânea
Resposta da Lyreco UK & Ireland
Good Afternoon Tariq,
Thank you for your 5★ review.
It’s great to hear you are very happy with our service, solutions, and attention to detail. Your feedback is appreciated.
Best regards,
The Lyreco Team
We’ve had an excellent experience… with Josh Mambo, Lyreco
We’ve had an excellent experience working with Josh Mambo at Lyreco for the supply of PPE. Josh is consistently professional, responsive and reliable, ensuring our orders are handled quickly and efficiently.
The quality of service and attention to detail make the whole process seamless and we always feel well supported.
18 de maio de 2026
Opinião espontânea
Resposta da Lyreco UK & Ireland
Good Morning Jatin,
Thank you for your 5★ review.
It’s great to hear you are very happy with our service and attention to detail. Your feedback is appreciated.
Best regards,
The Lyreco Team
First time using Lyreco in quite a…
First time using Lyreco in quite a while, good prices, fast delivery, good company and website.
12 de maio de 2026
Opinião espontânea
Resposta da Lyreco UK & Ireland
Good Afternoon Julie,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Ask for Josh Mambo! :)
Josh Mambo always goes above and beyond for us - efficient, honest, and reliable. We made a mistake when ordering something for our printer, but Josh rectified it within a few hours. Excellent service!
14 de maio de 2026
Opinião espontânea
Resposta da Lyreco UK & Ireland
Hi Positive Employment,
Thank you for your 5★ review.
It’s great to hear you are very happy with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
I can't help but notice a decline in service…
I can't help but notice a decline in Lyreco's service. Overpriced compared to competitors and rarely deliver next day anymore. Plus have a new website up that still needs work. Just not great anymore and now considering moving to competitors.
13 de maio de 2026
Opinião espontânea
Resposta da Lyreco UK & Ireland
Hi BOP,
Thank you for your review. Your feedback is appreciated.
We've reached out to request additional information so we can contact you.
Best regards,
The Lyreco Team
Lyreco is my favourite company to work…
Lyreco is my favourite company to work with. Very quick deliveries and always helpful.
13 de maio de 2026
Opinião espontânea
Resposta da Lyreco UK & Ireland
Good Afternoon Catriona,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. Your feedback is appreciated.
Best regards,
The Lyreco Team
Didnt recieve my order, would give stars below 1 if possible
Didnt recieve my order, Zero help from technicians and ofcourse no effort in refunding my payment
7 de maio de 2026
Opinião espontânea
Resposta da Lyreco UK & Ireland
Hi Palash,
Thank you for your review. We are very sorry to hear that you are not happy with the service you have received from Lyreco.
We've reached out to request additional information so we can investigate this for you.
Best regards,
The Lyreco Team
There is always a wide choice
There is always a wide choice, reasonably priced and delivery is next day - no issues with ordering from Lyreco
8 de maio de 2026
Opinião espontânea
Resposta da Lyreco UK & Ireland
Good Morning,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service and delivery. Your feedback is appreciated.
Best regards,
The Lyreco Team
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