Marin Bikes Opiniões 352

TrustScore: 4.5 em 5

4,3

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

My son had a crash snapping his rear suspension housing. Having a race in just over a week we ordered parts with an expected delivery 5-7 days Parts came in 3 days bike fixed ready for downhill ra... Ver mais

Classificada 2 em 5 estrelas

Your website offers no phone support. No phone numbers whatsoever. We had to send in pictures of the old deformed part, and then the guy guessed at it. An 18$ part ( which I was ok with). It cos... Ver mais

Classificada 5 em 5 estrelas

Reached out to products services to help answer a question about replacement parts and model compatibility. Within hours I had an answer to order what I needed to get back on my bike. Thanks for being... Ver mais

Classificada 5 em 5 estrelas

Found a like new Larkspur 2 for my dad last fall and loved riding it myself on both paved and easier dirt trails. Such a great value proposition with the chosen components and the comfort was ex... Ver mais

Informações sobre a empresa

  1. Loja de bicicletas
  2. Grossista de bicicletas

Escrito pela empresa

Marin Bikes are Made For Fun. Since the first mountain bikes bearing the Marin Bikes name debuted in 1986, the brand has been dedicated to enriching the lives of our riders by making fun, high caliber bicycles, which provide years of riding enjoyment. We operate a business based on hard work, fueled by passion, and fulfilled by the satisfaction of bringing the joy of cycling to riders across the world.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

352 opiniões

5 estrelas
4 estrelas
3 estrelas
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1 estrela

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 1 em 5 estrelas

Took almost a month to receive…

Took almost a month to receive delivery, and wrong size was delivered.

22 de dezembro de 2025
logótipo da Marin Bikes

Resposta da Marin Bikes

We're really sorry about this.
A month is way too long, and getting the wrong size on top of that is doubly frustrating. We were closed over the holidays, but that doesn't excuse the delay or the mix-up.
Please reach out to our support team at customer.service@marinbikes.com and we'll get you the right size sent out ASAP—on us. We'll make this right.

Classificada 1 em 5 estrelas

Bit of a rip off £20 for 5 bits of…

Bit of a rip off £20 for 5 bits of rubber

22 de dezembro de 2025
logótipo da Marin Bikes

Resposta da Marin Bikes

We hear you on the price point. Our grommets are precision-molded to exact specs for proper cable routing and frame protection—they're not generic hardware store parts. That said, we're always reviewing our pricing to make sure we're offering fair value.
If you've got specific concerns about fit or quality, reach out to our support team and we'll make it right.

Classificada 4 em 5 estrelas

2024 Marin Alpine Trail Carbon 1

2024 Marin Alpine Trail Carbon 1. Bought almost exclusively for the frame. A few notes, i had a new set of carbon cranks (RF 175s) and I'm sure I hit every obstacle on the trail, ordered up a set of 165s and that sorted it out, I'd like to go down another 5mm to 160s. Not sure why I strike so much on this bike, it's similar to my other bikes current and past. The geo is fun, I'm 5'11" and all that was in stock was a Lrg, I'm wishing I'd have held out for the XL as that'd lengthen it out a little bit more for the extremes (up & down). But it holds it's own alright. The bent seat post limits the length of dropper post you can use, so i'm not able to get the seat as far down out of the way as I'd like, if I could slam it right down, that'd help the downhills significantly. Relatively light, but sizing feels smaller than I'd like. I'm eyeing up an XL to swap out, but that's a chunk of money I'm not sure I want to spend.

5 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Top level customer support !

Since buying a Main bike in late 2023, I've been emailing a support tech there nicknamed "Gravy" and the guy is a godsend: super fast communication for all of my questions for various problems from me smashing stuff to basic or upgraded replacements. The support has been phenomenal and far beyond what any other brand has provided - I'll easily buy another Marin when I destroy this one or if budget allows - sooner

9 de novembro de 2025
Classificada 2 em 5 estrelas

Wish I could say good things about m bobcat trail 5

Wish I could say good things about my experience buying a bobcat trail 5 bike. I got it only 3 months ago.Unfortunately I've had nothing but issue after issues with it. It's spent more time in the bike shop getting fixed then I have used it. I have emailed Marin directly 3 times and never here back from them. Shame as they used to be great solid bike back in the 90s.

3 de setembro de 2025
Opinião espontânea
logótipo da Marin Bikes

Resposta da Marin Bikes

We are so sorry to hear this, please can you email service@marinbikes.com to explain the issues you have had. Please can you let them know which email address you have emailed 3 times so we can figure out what may have gone wrong our end.

Classificada 5 em 5 estrelas

You go my bike back on the trail!

You had the part I needed to get my Polygon Xtrda six back on the trail. Bikes Online did NOT have the part.
Your derailleur hanger 3 works as a substitute. It is not exactly the same but works with backing the B limit screw all the way out.

30 de outubro de 2025

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