The customer service was very helpful. They provided some repair companies that I could contact. Once I received the cost to repair and forwarded it to the them, within a day or so, they was process... Ver mais
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The customer service was very helpful. They provided some repair companies that I could contact. Once I received the cost to repair and forwarded it to the them, within a day or so, they was process... Ver mais
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Put me through hoops asking for receipts for all my oil changes cause I do them myself. Garage went to said I needed a transfer case they paid for it still had a problem with my truck wouldn’t pay for... Ver mais
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What person could give these guys a 3 star rating ? In every experience with them they have been impeccably awesome. Total responses , honest every time, , agreeable to listen, call as many times as y... Ver mais
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Nissan Dealership handled all communication with warranty company, provided a rental car during service event, and charged only the deductible of $100.00 once transmission installation was completed.... Ver mais
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USA's Top Service Contract Claims Administration Company
100 Mall Parkway, Suite 121, 63385, Wentzville, Estados Unidos da América
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Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
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most of my issues were because of the extensive time the automotive company took to diagnose my car. They had my car for 10 days and only 5 hours of laor were involved, so my car rental coverage did not apply. nce it was diagnosed, I then had to provide additional information of my maintenance, which tok a couple of days. I just think it could and should have been completed in a more timely, efficient manner

Resposta da Merit Administration
Hello, I thanks you for taking care of me and my vehicle, a little slow, but,I understand that the garage didn't send complete information, but, lnall service was great 👍, thanks you 😘.

Resposta da Merit Administration
It took nearly 2.5 weeks to have my claim approved! 2.5 weeks that my car wasn't allowed to leave the shop or my claim would automatically be denied. It took 2 weeks for an adjuster to even come out, just to take the same pictures and information the dealership sent. Then the warranty didn't even cover the entire expense.

Resposta da Merit Administration
They are worth paying for, helps a lot and I’m very happy with the outcome when my car has an issues.

Resposta da Merit Administration
I had a problem with my BMW car, and this company resolved everything.

Resposta da Merit Administration
I am very unhappy about the service an way I was spoke to when I called an spoke to the man in charge of my case The service Dept was super I am canceling my service with your company I had to put out over 1000.00 for repairs that should have been covered. I went without a car for a week.

Resposta da Merit Administration
These guys are scammers. I had been paying them $146 every month for over a year and a half, and the one day I needed their help to repair my AC, which wasn’t working, they told me no.
I was extremely disappointed and had to cancel my service.

Resposta da Merit Administration
I love that they cover my car. But there are some loopholes that they don’t tell you about. I have a 2018 Audi. Sooo you know it’s really expensive. They definitely help out. I needed two bearings and some type of other work. Only a part of my bearings were covered, nothing else . I looked in my booklet. I sure it was supposed to be fully be covered. But at least it wasn’t the entire price. I guess. I’ll contact them later.

Resposta da Merit Administration
Once all papers were entered the whole process went fast. Thank you.

Resposta da Merit Administration
The product is awesome and shipped on time. Thank you!
I just wanted to let you know ever since I was a young child I have had a heart for the Indians. Now I can let others can know how I too know God put you in this nation first. I myself am not of Indian blood, but my heart is...

Resposta da Merit Administration

Resposta da Merit Administration
I had hub go out on my F150 and I took it to the Ford dealership to get it fixed and the manager came out to
me when I picked it up and he told me had such a great experience with USAPS and was talking about how easy they made the process to handle the warranty service. Im very happy it went so well!! He said he has dealt with other warranty companies and how easy it was for them to get it handled!! I appreciate USAPS alot for making it so easy!!

Resposta da Merit Administration
Everybody was helpful and courteous. They helped greatly with communication with my service company, and helped with resolving the actual mechanical issues.
Their coverage of the repairs was great and the service company received payment immediately.
I highly recommend Merit.

Resposta da Merit Administration
First time having service done and it was hassle and your company kept promise on the contract and the service was great with my patience

Resposta da Merit Administration
It was very difficult to get approval. Our car sat in the shop for 3 days waiting! When the approval came in, it was only for 60% of the component cost. The suggestion was offered to "Google" the internet for a lower cost component (the dealer can't do that). Even though there was partial coverage of the component, the calibration and setup were not covered. It won't work without that! (I paid for it since it wasn't an option)

Resposta da Merit Administration
My agent took a day off from work let my car sitting there if i didn’t call to check on car for approval would be a extra day lucky it was sent to another agent I was thinking I only had 100 deductible but I had to pay 475 towards work

Resposta da Merit Administration
Thank you Merit I am greatful for the coverage of the abs brake module.. programming was not included I did I have to pay for that.. my mechanic John is pretty awesome and worked with me and got my car up and running..been going to them for years ..Need great mechanics check out Advance Auto in Pinellas park Florida John is the owner and Chris is one of awesome mechanics..had to give them a shout out.. I was kinda of anxious when the claim first got submitted because it took a while to get approved and it had to go to the higher ups.. I am blessed I had all my records with the same mechanics to show I do keep up my maintenance on my car but again thank you Merit for the blessing of covering my abs brake module I am truly blessed to still be driving my car.. Have a great day Merit insurance Team

Resposta da Merit Administration
I was aggrevated I had to pay price differences on parts.I was out 9 days on rental when they only worked on car 2days after approval from ya'll thought i could get remibursed for part of it.

Resposta da Merit Administration
I wasn’t happy with the due to it taking to long was at the shop for almost a month trying to get and approval and on top of that trust still wasn’t fix went it to fix my ac got my truck back and pay way more than expected out of pocket for no ac still ac compressor wasn’t fix cause of tires and lift kit which doesn’t have nothing to do with ac compressor not being covered

Resposta da Merit Administration
Scam scam scam took my money didn't honor wear and tear problem with my vehicle. Canceled policy. Saving my money to pay out of pocket that's what's it all about!

Resposta da Merit Administration
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