my-drs Opiniões 

104
TrustScore: 3 em 5

3,2

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Please be aware!!!!! A complete scam on behalf of Admiral Insurance. The process is designed to ensure they extract maximum money for doing nothing. No history of communication on their por... Ver mais

Classificada 5 em 5 estrelas

I spoke to Paige who was an absolute gem. Very professional, put me at ease and made a long phone call bearable. A true credit to your company, and other similar companies could do with taking a leaf... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

I have been inundated with letters phone calls from these people insisting I owe overdue monies to HMRC. I OWE NOTHING!!! TO ANYONE/ANYTHING INCLUDING INLAND VENUE. I was to phone tax office, to whic... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

⭐⭐⭐⭐⭐ Compassionate, helpful and took all the stress out. I was contacted by them regarding a debt matter with HMRC, and I cannot praise them enough. They were very understanding and pati... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Agência de cobrança

Escrito pela empresa

"my-drs" and "cp.my-drs" are the self-serve portal addresses for Ardent Credit Services Ltd., t/a Debt & Revenue Services. Some customers have chosen to leave reviews under those portal names so we have claimed ownership of this page, but for our main Trustpilot page please see: https://uk.trustpilot.com/review/ardentcredit.co.uk Originally established in 1997, and a limited company since 2003, Ardent Credit Services Ltd., t/a Debt & Revenue Services is authorised and regulated by the Financial Conduct Authority and collects debts for many blue-chip organisations. Contact us either by telephone on 0151 545 1500 or in writing via our website and we will do our best to help you to resolve your debt or assist with a dispute. Debt Collection contact is often unwanted, but we are here to help and look forward to hearing from you. For independent validation of Ardent, you can check the Credit Services Association website, the FCA consumer credit register for firms or Companies House. If you owe a debt to HMRC – check the HMRC website for the details of debt collection agencies they use.ortal


Informações de contacto

3,2

Aceitável

TrustScore: 3 em 5

104 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 45% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,2

Todas as opiniões

(104)

47 opiniões nos últimos 12 meses

Escreva uma opinião
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Classificada 1 em 5 estrelas

Chasing me for a contract that's not…

Chasing me for a contract that's not mine it's my exes that she's put in my name, not only this but the debt apparently started off as £30, her contract was £10 a month it's now £172 which went up out of nowhere in 1 day significantly and the now owed bill wouldn't even make sense to have £2 on top and if they've not cancelled the countract that's sketch in itself so either DRS are trying to scam me or she's still using the contract and doing something like picture or video messages for it to raise to that much, I've already told EE it's not my SIM I'm in Wales my ex is in England so it would be pretty easy for EE to check call and text logs that it's in England not Wales where I come from, either she's deliberately now trying to run up a bill in my name or they've decided they want to try and scam me for significantly more money than what was originally owed, all I can say is take me to court as it would be pretty easy to find out I don't own the SIM

1 de setembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Keep contacting me about another lady’s…

Keep contacting me about another lady’s debt been going on for about 3 years and every time I ring up they say they’ve took my number off the system but then proceed to text and call the month after, when asked why this keeps happening they had no answer other than sorry

22 de agosto de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Abysmal tactics used by this company..

Abysmal tactics used by this company... Despite knowing that they have made a mistake they continue to harass.

There is no way of contacting them unless you complete their online form giving all your details so that they can hound you further. The link for this is sent to you by email.

Despicable behaviour from their staff who seem to think just because they have been asked by someone to collect what they believe is a debt that's all they need to breach important guidelines and regulations to prevent them from behaving like this in the first place.

All in all, they have operated using intimidation and bullying tactics and disregard all legitimate and transparent challenges...

8 de agosto de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Advice.

Just block them, change your number, etc

They're scammers using an old company, they are not active on Companies House.

Do NOT give them any money.

They're breaking countless laws and regulations.

2 de julho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Contacted me via email regarding…

Contacted me via email regarding outstanding Ebay payment, added £10 late fees, went to my Ebay account and the payment was still pending, my only guess was this is a scam as Ebay wouldn't allow me to have paid it if they'd officially passed the debt on, thieving bastards

3 de julho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

scam!

said I owe over £100 to ebay seller fees despite having never sold. cleverly worded email had me questioning myself!

4 de junho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Just a scam

Just a scam. They pretend to be collecting money for outstanding eBay invoices. spoke to eBay who confirmed they are a scam.

2 de junho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

I keep getting text's asking me to…

I keep getting text's asking me to clear debt ref ebay but I owe nothing with ebay I have tried contacting them but cant get any clarity they are not clear at all and it makes me feel like its a scam!

31 de maio de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

scam artists

scam artists, klarna rescinded the late fee but they still keep asking me for it, so i gave up to protect my credit score, i paid once, they didn't receive the payment, so i paid a second time - a complete scam.

1 de maio de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

The agent was very rude and asking…

The agent was very rude and asking irrelevant questions, When I rang them to pay a money they claimed they were authorised by Ebay to collect it, Basically I tried to pay a refund amount on Ebay's portal and due to a glitch the payment didn't go through, And I was waiting for Ebay to send a claim form, But they didn't and they contacted me via this very unprofessional and rude company, Very rude and unprofessional.

17 de abril de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

DRS Bank Account is a personal one not a Company according to HSBC

I owed just £8 allegedly to EBay When I tried to pay via my own HSBC banking App. They did not match the Bank Name of Debt & Recovery Services or Ardent Credit adding that the sort code and account number provided was for a personal account not a business. I phoned DRS and spoke to Olivia who assured me that was the company name and asked to try again which I did. It was the same outcome suspected Fraud. Anyway I do not wish to have anymore contact from this company so I have now paid it. I refused to pay over the phone with my card. You can't reply to their emails and you can't block their text messages. I will see what happens but in what name is the Bank Account??
Also I tried to send an email to the one shown on this page beginning info@my-drs but it wasn't delivered as 'address could not be found' Therefore, they do not receive any of our entries. Anyway Good Luck but to me they are just a scam and I've lost £8 for now!!!

14 de fevereiro de 2025
Opinião espontânea

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