I received my machine fairly quickly and had a problem with the vacuum. I emailed the company and we troubleshooted a few times and it still didn’t work. They promptly sent me a new vacuum no issues n... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I received my machine fairly quickly and had a problem with the vacuum. I emailed the company and we troubleshooted a few times and it still didn’t work. They promptly sent me a new vacuum no issues n... Ver mais
A empresa respondeu
so far so good! I just set up the machine last night- I have done CoolSculping in the past and the quality of this unit was right up there- actually is seems more reliable as far as the suction- the... Ver mais
A empresa respondeu
Right after the order was placed, the customer service rep was sending emails with updates regarding the order and shipping. Order arrived in the time frame they mentioned 5business days....the machin... Ver mais
A empresa respondeu
Customer service is incredible. We have bought the 5 in 1 machine and the updates throughout were amazing. Very happy with everything so far. Thank you.
myChway is the best beauty machine manufacturer, providing cavitation slimming machine, lipo cavitation machine, and a list of aesthetic treatment solutions.
RM1701A, Pengdu Mansion, 126 Nanguang Rd, Nanshan, 518000, Shenzhen, China
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I'm impressed so far with the speed of service. And the product came quickly. They have everything available to market and perform the service. I'm not impressed easily but great job

Resposta da myChway
This was the best customer service ever! They made sure they got everything I asked each time I asked. They also are very persistent in the best way possible. Package came in 3 days MAX! Fastest shipping ever!

Resposta da myChway
This company absolutely amazing, I had issue with a bracket that broke and immediately they replaced it with no issues, they are super kind and fast responders.

Resposta da myChway
Amelia solved a problem that would have resulted in a frustrating experience otherwise. I appreciate her help and professionalism.
David.

Resposta da myChway
I love my new machine. It is very easy to use. My exclusive customer service rep Amelia, was very help when I had questions and quick to answer. She helped me understand my new product

Resposta da myChway
I tried this company for my body contour machine and they provided a great costumer service. The machine comes equipped with everything you need. The group chat on WhatsApp and Facebook page are a huge help and any questions I have they get back to me very quickly. I really appreciate the machine I got and the service that is provided. This will not be the last machine that I purchase from this company.

Resposta da myChway
Amelia was absolutely amazing. Had issues with my machine and she immediately got on it and replaced it. She was very kind and happy to helped

Resposta da myChway
Amazing customer service! There was something wrong with my machine and they were able to not only respond in a few hours but get to the root of the problem and fix it immediately. They are really great communicating and I look forward to continuing to be their customer

Resposta da myChway
Grace and Amelia helped me trouble shoot my new device quickly and easily. I thought it was broken, just needed a quick adjustment and it was working as designed! They were quick and eager to be helpful.

Resposta da myChway
Amelia is super awesome!! She communicated very well with processing my return. I will still purchase in the future!

Resposta da myChway
Great service, Amelia was very helpful. She responded my emails very fast, she helped me to fix a mistake I did by ordering the incorrect machine. Delivery was fast! I definitely recommend this company. Amelia, thank you very much for all your help

Resposta da myChway
Amelia was excellent. She provided me prompt service regarding my inquiry and my machine arrived within 5 days. Her customer service was excellent.

Resposta da myChway
Amelia is of great help to answer your technical queations at any time. They even help guiding you on which would be the best equipment for your needs.
I decided to buy this RF machine for my gf's studio, and for some reason, I could not find my tracking number and package, so I contacted support. Amelia was very helpful and not only that, but she also kept me updated on my order and made sure I got it delivered on time. This was my first time buying at this store, the product was high quality and definitely more than I expected, and we saw the results we were seeking from our purchase. Now I'm on the talks for our next purchase with Amelia! Highly recommend!

Resposta da myChway
I just want to say I never have done a review. But my experience with Amelia and the Customer Service Team at myChway deserves it!! They were always ready to help in any and every way! Amelia responds very quickly and guides you every step of the way!! I really appreciated that! Also a side note, since getting my machine in the beginning of August I lost 3 inches on my "thunder thighs"!! Feeling much more comfortable in my clothes as they don't rub together anymore! I absolutely LOVE my 5 in 1 machine!!!

Resposta da myChway
The customer service was fantastic! Amelia was extremely helpful and did everything in her power to keep the customer (me) happy. There was an issue with the website when placing my order. But I'm happy that Amelia was there to save the day. I would order from them again.
Excellent service with out a doubt. Thank u
The staff are very accommodating and they answer all questions you may have.
I purchased a cavitation machine on the website. One of the cavitation head broke within two month. I contacted the customer service representative Amelia, who is very helpful. She walked me through how to test the machine and asked me to send a video to her. They replaced the cavitation head very soon.
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