I rated them 5 because eventhough the item was delayed, they were constantly in communication with me. Made me feel confident that the I will receive the item eventually. Kudos to the customer service... Ver mais
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Leia as opiniões dos outros
This was my 3rd order on Mychway.com. There was a delay in receiving my order, which is unusual for them, but Miya in Customer Service checked in with me regularly, and kept me thoroughly informed. Sh... Ver mais
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Everything arrived on time and the machines work great, the customer service is the best!! I would definitely buy from this company again, highly recommended 100% Todo llegó a tiempo y las máquinas... Ver mais
A empresa respondeu
My experience with support team member, Amelia, has been great. I contacted in regards to shipping information and she quickly responded informing me that my machine would be sent out as soon as possi... Ver mais
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Informações sobre a empresa
Escrito pela empresa
myChway Online is a supplier of cavitation, radiofrequency, laser lipo, fat freezing, hydro dermabrasion, ultrasonic skin scrubbers, and other aesthetic equipment, and we are committed to providing our clients with safe and efficient fat reduction treatments and aesthetic skin care procedures.
Informações de contacto
RM1701A, Pengdu Mansion, 126 Nanguang Rd, Nanshan, 518000, Shenzhen, Hong Kong
- (+852)561-47818
- service@mychway.online
- mychway.online
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Customer service Miya was swift in…
Customer service Miya was swift in response to my email and f/up action. I was surprised bcse I waited outside the window to report a missing item, however they could see by tracking, I had not received the second part of my order. I was very Impressed and I’m EXTREMELY Happy with outcome.. Thanks a BILLION MIYA! 🙃

Resposta da mychway.online
First time customer
First time customer. I purchased s shape with 30k and 50k machine. This machine has two handles one for cavitation the other one is vacuum. I have been using it half a month now about 2-3 times a week all over my body meaning: my underarms, my inner thighs and my abdomen. The machine is really easy to assemble and easy to use. Its very intuitive to understand. I can also tell that the machine is legit, its strong and feels professional. The results arent that visible yet but I one thing I can tell you so far that those areas are more tighter for sure. So with a regular usage I am sure that it will bring changes to my body. Also the customer service is very nice too! Overall, I dont regret buying this machine.

Resposta da mychway.online
Mychway is the best!!
Mychway is the best!!! Thank you for customizing my machine. One of the trays was broken while en route for delivery. The tray was replaced and I received an extra one just in case. Amazing customer service!!!

Resposta da mychway.online

Resposta da mychway.online
So happy with my purchases and experience with Mychway
I've bought multiple devices from Mychway and have always been super happy with them. They arrive quickly, they operate flawlessly and I always feel like I get more than my money's worth.
I've contacted Customer Service to ask specific product questions and I've always received a friendly, detailed and helpful answer fast. They make it so easy to get help from an intelligent human: they don't make me jump through multiple AI hoops or make it difficult to find a help link on their website - I can also use WhatsApp to get immediate support.
I'll continue to be a customer forever - their prices are great, they offer really good promotions and sales and they sell incredible products.

Resposta da mychway.online
Great customer service they are very…
Great customer service they are very nice and respond fast !

Resposta da mychway.online
Customer service is great …Love my device
Customer service is great and very responsive. I recieved my devise in less than a week. I love my 7 in 1 cavitation machine as I have gotten great results so far. I was a little intimidating as it looks fo professional and structured so sturdy. a beautiful addition to my practice

Resposta da mychway.online
Exchange
I bought the 6 in 1 machine and had to teturn it. I worked with Alice who made the transaction smooth. I am happy wit mychway customer! I will continue to new a customer thank you!

Resposta da mychway.online
Alice is the best!
Alice, my customer service agent, is beyond wonderful. I really appreciate that I am communicating with the same representative instead of many different people. I also really appreciate how she would respond to my inquiries within 24 hours! She was so helpful in helping me choose which machine would best fit my needs, and she was very patient in answering all my questions. I am really grateful for her help!!

Resposta da mychway.online
Delivery issues but excellent customer service
I ordered this machine and our FedEx ground delivery left it at the end of my driveway on a busy highway. Unfortunately it disappeared. The customer service support was phenomenal and quick to respond thru every step. They helped solve the issue and am very satisfied. Its unfortunate they had to help through this due to delivery problems but they came out on top.

Resposta da mychway.online

Resposta da mychway.online
Problem fixed!
I always love working with mychway its a trusted company I will always recommend. The carrier dropped my device, there for it was broken. The service i got from Miya was incredible. We got it all taken care of no problems.

Resposta da mychway.online
I would like to start by saying that I…
I would like to start by saying that I have purchased from this company in the past. I bought my first beauty sculpting machine 6 years ago. And the quality is great, strong and sturdy. I ordered a new machine in December and shortly I received a email keeping me in the loop that it was not in stock and that they had a few options for me. I’m glad they kept me in the loop , great customer service service and I had a few emails send out and crazy hours and Miya always responded with quick priority. They have a loyal customer here with me and I hope they continue to to make durable and strong machines.

Resposta da mychway.online
I have lost 30 inches in 6 weeks with…
I have lost 30 inches in 6 weeks with consistent use i use every 3 days, this over my entire body, I measured with a tape measure and body scan and the results were the same. I didn't believe it this was possible. I lost 3.8 inches on my upper waist alone. Consistency is the key, I have also incorporated better eating and exercise but I never expected results like this. 12 pounds of just fat.
Machine issues
Machine works great but the wand cavitation I only got to use it a bit and after the 3 months it doesn’t work well. I bought a cheaper device else where and works way better 3+ years and the Mychway Stand-Type 9-In-1 40K Cavitation Machine For Body & Facial Care machine I bought a few months ago here already having issues for the past months. And I can’t even find the replacement.
Taking my money quick and shipping was good just the device was not worth it.

Resposta da mychway.online
Well made products
Well made products. I have purchased multiple items from red light therapy to microdermabrasion machine. Customer service is always willing to fix anything that goes wrong. I will continue to purchase from them as they could be trusted.
Miya’s is great and very good customer…
Miya’s is great and very good customer service !!
Miya provides exceptional customer…
Miya provides exceptional customer service. She answered all my questions and I’m excited to try my new s shape machine!
I love everything about the products
I love everything about the products, and the customers service is too tier.
I messed up my email!
My experience was amazing with these guys. I ordered the cavitation machine for my wife as a gift, and messed up my email address. They were very thorough in following up until they found my number and I got a text from their team. I chatted with Miya through what’s-app and confirmed everything. It felt so reassuring to know if they sniff a pinch of fraud, they will chase it down. Appreciate it!!!
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