Very good communication. I had an issue and they troubleshoot it with me right away and offered a replacement if they couldn’t fix it. Extra parts were easy to order. Open and friendly after sales cus... Ver mais
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Leia as opiniões dos outros
MIYA!!! Best CS rep EVAH!!! Have 100 percent always had GREAT customer service from Mychway (which is insane considering they're sending 1000 dollar objects around the GLOBE!) Seriously do NOT fear or... Ver mais
A empresa respondeu
I buy from this company since years I love their machines and products and they have very professional customer service that not all the companies have, they work to give the best customer service e... Ver mais
I love my machine I can’t wait to use it I had to reach out to customer service to help set it up and they were spot on helping me. Thank you so much - Mariahh
Informações sobre a empresa
Escrito pela empresa
Founded in 2009, myChway has been playing an important role in beauty machine industry, including cavitation machine, facial care, breast & butt enlargement and more. myChway has a strong R&D team developed many such great beauty tool model that clients love. Now myChway is selling her items in major marketplaces, such as eBay, Amazon and her own website. She has has tons of clients from the world. Meanwhile,myChway is a professional one-stop solution provider on beauty tool. At myChway, you will learn more about beauty business model other than beauty tool. Resonsibility. Sincerity. Share. Win-Win.
Informações de contacto
RM1701A, Pengdu Mansion, 126 Nanguang Rd, Nanshan,, 518000, Shenzhen, China
- +852-56147818
- support@mychway.shop
- mychway.shop
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Customer services are top notch very…
Customer services are top notch very helpful and go above and beyond!

Resposta da mychway.shop
My experience with mychway from…
My experience with mychway from equipments,to customer service is the best I have ordered several times and I have everything working the way they are supposed to I was attended by Miya thanks for all updates notifications and keeping me updated on my packages definitely I'll be buying again

Resposta da mychway.shop
Great customer service
I ordered 6 in 1 cavitation machine and it’s as described and on time delivery. The customer service is great and they get back to you in a timely manner on what’s app. Have not used it yet and will review in a few months regarding my results either here or on YouTube .

Resposta da mychway.shop
Fantastic customer service!
Fantastic customer service!
Very responsive and thorough. Was asked very detailed and expert questions to figure out what the issue was. I received the replacement part in no time. I was dealing with a very courteous and kind rep. Great experience!
Thank you

Resposta da mychway.shop
My experience with Mychway has been… Excellent!
My experience with Mychway has been excellent! Questions are responded to within 24hrs, the customer service reps are very helpful and courteous. I love my machine, it takes time and you have to be consistent but it performs exactly the way it’s presented. My skin looks 10 years younger!

Resposta da mychway.shop
the best machines ever bought!
This company is the best productor of quality machines, also those intended for home use, deliver perfect results, we use them in our studio and work by far much better than many professional machines we have bought in the past.
Feel confident in buying their machines because you are in good hands, also with their customer service! super fast in replying and extremely exhaustive!!

Resposta da mychway.shop
Great equipment and customer service
So far I have purchased 3 different body contouring devices from this company and the equipment was great and the customer service is top notch. All my shipments were fairly quick to receive. I would highly recommend this company.

Resposta da mychway.shop
Customer service
I ordered 2 different machines. It took almost 4 months to receive because I live outside of the U.S. Miya kept in touch with me the entire time. Sending updates and requesting more information if needed. There was never a time that I reached out and did not receive a timely response. My review is mainly based on the customer service since I have yet to use either machine.

Resposta da mychway.shop
Customer service and company are great
Customer service and company are great! There was something wrong with my order and they fixed right away. Machine works perfectly. Thank you! 🙏🏼

Resposta da mychway.shop
Great customer service
Great customer service, and follow up asking sbout my purchase process experience. I received machine exactly when promised, no delays. Machine is very nice, was very easy to set up and included instructions on using the machine.

Resposta da mychway.shop
This company is great
This company is great. I had absolutely no complaints. Delivery time was fast. Customer service was top notch! everytime I had a question or concern i didn’t have to wait a long time for a response. I needed new laser pads those were shipped out less than a week. Thank you for your great customer service.

Resposta da mychway.shop
Their customer service is excellent
Their customer service is excellent! There is a delay only due to time difference but they are readily available through WhatsApp. They are willing to offer a lot of help and support when needed. Highly recommend

Resposta da mychway.shop
I highly recommend it, a 10!
Sharing here my total satisfaction with my machine, in just a few sessions I was able to see incredible results. I also cannot fail to mention how well I was served by the Mychway representatives who were super attentive and dedicated to answering all my questions and doubts, I give it a 10 and I highly recommend it. I also can't forget to say how fast the delivery of my machine and all the creams was. I am really happy !

Resposta da mychway.shop
Very quick to respond to a concern with…
Very quick to respond to a concern with my laser lipo machine and assure me that nothing was wrong.

Resposta da mychway.shop
Great Customer Service and Radio Frequency Device
I purchased the radio frequency machine and it was delivered on time with no issues , the manual was emailed to me and when I had questions about how to use the machine customer service helped me right away ! They also answered other questions I had !

Resposta da mychway.shop
The Unicorn of customer service!
I am not one to write reviews good or bad, but Mychway and Miya are truly the UNICORN of online retailers, and I had to share my experience. Watching a beauty blogger's insta about all the benefits of her cavitation machine sent me down a rabbit hole of research on these machines. Approximately 100 YouTube videos later I felt very confident this would be a solid company to purchase my machine from. It's annoying to read a review claiming other reviews are "fake", as I will explain, my experience mimics all of the glowing reviews. When I purchased my machine, I had multiple models in my "shopping cart", I do this to compare specs of one's that meet my "wants". Well I removed the one I wanted and purchased the one I didn't want. When I received my tracking info email the next day (yes the next day, that was impressive) I realized I ordered the wrong model. I emailed their customer service and Miya responded almost immediately with all my options to get the correct machine to me ASAP. She had already reached out to fed ex to reroute it back to them (it was already half way across the country at this point), she gave me all the fed ex info for me to also try on my end. She got it done! I had the model I wanted literally a few days later! It doesn't end there, Miya follows up every step of the way, genuinely interested In my experience with the machine. I wouldn't hesitate one second ordering anything from this company again, their customer service and the quality of the products they sell are the best I've ever dealt with!!

Resposta da mychway.shop
I have only good things to say about my…
I have only good things to say about my experience with mychway. They have great response time and have answered all my questions and are super friendly. I have worked with Miya, and she’s been a great resource! Thank you!

Resposta da mychway.shop
The best customer experience EVER
They reached out to me to tell me I had accidently paid twice! They credited my credit card, updated me consistently on my order and were always available on chat within a few minutes. After I received my order they checked in, sent me user videos to help me use my machine, and a link to the manual. I will DEFINITELY use them again

Resposta da mychway.shop
I'm very please with the service of…
I'm very please with the service of this company, especially with Miya and Oran. But Miya is number one. She's a person with kindness manner and problem's solving talent that you as a costumer don't feel estrange or insecure. I always received great support and promptly answer and deliver to my items purchased from this company. Thank you Miya!

Resposta da mychway.shop
I’m really enjoying my s-shape device
I’m really enjoying my s-shape device. I’m seeing great results. My device shipped fast and the customer service was amazing. I truly appreciate the open line of communication and follow-up to ensure my clients receive nothing but the best. Thank you!

Resposta da mychway.shop
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