National Holidays Opiniões 12 829

TrustScore: 4 em 5

4,2

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 4 em 5 estrelas

The main driver was knowledgeable about the places we visited (Eden Project, Land's End etc). He also planned in comfort stops where appropriate. Hotel was quite basic but food was good. Journeys both... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Very helpful driver and tour guide. Hotels excellent, but evening meals too late. Too much travelling. Entertainment not recommended. Will be a long time before we travel by coach. Sorry

A empresa respondeu

Classificada 4 em 5 estrelas

We enjoyed travelling with Nationalholidays on 10 days Andorra tour with following unexpected distressing events : 1. First night Hotel confusion 2. Late night long travelling to and from Manchest... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Had an amazing holiday in Lake Garda. Duncan the Driver and James the Tour manager made this holiday they were brilliant. James was very knowledgable and was very attentive to everyone. Duncan was an... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Operador turístico

Sobre National Holidays

Escrito pela empresa

The Home of Brilliant Value Coach Breaks

Here at National Holidays, we live and breathe excellent getaways. We’ve got a wide range of affordable coach packages to suit every budget, and if you’re looking for an unforgettable break or holiday in the UK, Ireland or Europe, then we’ve got just the ticket.

With over 25 years of experience in the coaching industry, we know a few things about what makes a perfect short break away. And travelling with the UK’s leading specialist in coach holidays has its perks, because we’ve got a well-stocked catalogue of thousands of adventures for you to choose from!

From Shows & Events and Family Fun to our ever-popular Mystery Tours, we literally have 1000’s of holidays and short breaks for you to choose from in the UK and further afield.

Our collections are jam-packed with excursions and bursting with variety, but with one very important thing in common; they promise excellent value for money.

Not only that, we guarantee simple and hassle-free travel, with everything from return coach travel, transfers, accommodation and entry tickets included in your package.

Visit our website to find out more and book >>> www.nationalholidays.com.

Escrito pela empresa


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

13 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

3 out of 3 very successful trip!

This was my 3rd Trip to Liverpool and bak was superb and hotel stay excellent too with food this yr being hot and plentiful would definitely go again

23 de fevereiro de 2026
logótipo da National Holidays

Resposta da National Holidays

We're happy to hear that you enjoyed your trip to Liverpool and that our hotel stay, along with the food, was excellent. Thank you for your positive feedback; we appreciate it!

Classificada 5 em 5 estrelas

Izzy went over and above to find 2…

Izzy went over and above to find 2 extra single rooms for us so we could book this trip for my dad's 90th birthday. She was amazing, friendly, helpful and informative

22 de fevereiro de 2026
logótipo da National Holidays

Resposta da National Holidays

We're happy to hear that we could assist with your dad's 90th birthday trip! We appreciate your kind words about the team member who went the extra mile to help you.

Classificada 4 em 5 estrelas

Lovely stay

I must say, we had a lovely stay at the grand hotel in Scarborough, staff very helpful,cleanliness of hotel was good, overall can’t really fault it, and was good value for your money.would definitely visit again.

15 de fevereiro de 2026
logótipo da National Holidays

Resposta da National Holidays

We're happy to hear that you had a lovely stay in Scarborough! It's great to know our staff were helpful and the hotel cleanliness met your expectations. We appreciate your feedback and hope to see you again.

Classificada 4 em 5 estrelas

Emily was very pleasant and sorted the…

Emily was very pleasant and sorted the problem I had registering very quickly.

27 de fevereiro de 2026
logótipo da National Holidays

Resposta da National Holidays

We're happy to hear that the registration issue was resolved quickly and that you found our team member pleasant. Thank you for your feedback.

Classificada 5 em 5 estrelas

From the start of the booking the lady…

From the start of the booking the lady who i spoke with was anything absolute pleasure to deal with ,we booked a trip and we got our confirmation immediately.
Thank you national holidays .
Kind regards
T.harris.

22 de fevereiro de 2026
logótipo da National Holidays

Resposta da National Holidays

We're happy to hear that the booking process was a pleasure and your confirmation was immediate. Thank you for your kind words and for choosing us for your trip!

Classificada 5 em 5 estrelas

Transported, location, value.

Pick up was efficient especially from mansfield , costs were reasonable , overall holiday was a success.

15 de fevereiro de 2026
logótipo da National Holidays

Resposta da National Holidays

We're happy to hear that our Mansfield pick up was efficient and reasonably priced, contributing to your successful holiday. Thank you for your positive feedback!

Classificada 4 em 5 estrelas

We had a lovely time

We had a lovely time
Good was good
Friendly
Hotel was good

27 de fevereiro de 2026
logótipo da National Holidays

Resposta da National Holidays

We're happy you had a lovely time and that you enjoyed your stay with us. We appreciate your positive feedback!

Classificada 5 em 5 estrelas

Holiday booking

I was unable to book online, for some reason the holiday didn't exist!! However I rang the company and booked it with the assistant. All very straightforward and easy.

26 de fevereiro de 2026
logótipo da National Holidays

Resposta da National Holidays

We appreciate you bringing the booking issue to our attention. We're glad the assistant was able to help you book your holiday easily. Thanks for the positive feedback!

Classificada 5 em 5 estrelas

Single person contact have a good time.

Single person contact. Making me feel that she was looking after my interests.

26 de fevereiro de 2026
logótipo da National Holidays

Resposta da National Holidays

We're happy to hear that a single point of contact made you feel supported and well-cared for. Thank you for your positive feedback!

Classificada 2 em 5 estrelas

Ridiculous coach times

Picked up at 06-30 and arrived in Scarborough at 13-30 even though travelling only 140 miles. Coming back checked out of hotel at 10-00 even though coach back at 15-00. Came back on train.

20 de fevereiro de 2026
logótipo da National Holidays

Resposta da National Holidays

We appreciate you taking the time to share your experience. We're sorry to hear about the lengthy travel time and inconvenience with the return journey.

Classificada 5 em 5 estrelas

Didn't have to wait too long on the…

Didn't have to wait too long on the telephone. Very helpful when booking trip. We have been on numerous coach trips with yourselves and always enjoyed the experience.

26 de fevereiro de 2026
logótipo da National Holidays

Resposta da National Holidays

We're happy to hear that your booking experience was helpful and efficient. It's great to know that you've consistently enjoyed our coach trips over the years. Thank you for your positive feedback!

Classificada 5 em 5 estrelas

I was able to book holiday and get…

I was able to book holiday and get times and pick up point I wanted

26 de fevereiro de 2026
logótipo da National Holidays

Resposta da National Holidays

We're happy to hear that you were able to book your holiday and get the times and pickup point that you wanted. Thank you for your feedback.

Classificada 1 em 5 estrelas

NOT A GREAT HOTEL EXPERIENCE

The driver for the coach wasn't that nice didn't speak to anymore during the whole trip.

Unable to use toilet while travelling only in emergencies which is unacceptable specially when most of the passengers where over 60 and have medical problems including me. (I'm over 30)

The toilets in the hotel lounge didn't work had no ruining water so couldn't wash hands also locks broken on doors.

The breakfast was horrible and barley cooked and warm.

The dinner was horrible couldn't eat any of it and the stuff I could was cold also did have any hot or cold drinks available had to go to bar if wanted a drink which was expensive also didn't have much availability of soft drinks to choose from.

Only good thing was the room was nice and clean but had no windows that we could open.

12 de fevereiro de 2026
logótipo da National Holidays

Resposta da National Holidays

We appreciate you taking the time to share your experience. We're sorry to hear that the coach driver wasn't communicative and that the toilet access and hotel facilities didn't meet your needs. We'll address the food quality and drink availability with the relevant teams. We're glad you found your room clean and comfortable.

Classificada 5 em 5 estrelas

The Guy I spoke to was so helpfull when…

The Guy I spoke to was so helpfull when I booked my holiday wish there were more like him made me feel at ease thankyou

25 de fevereiro de 2026
logótipo da National Holidays

Resposta da National Holidays

We're happy to hear that the booking assistance was so helpful and put you at ease. We appreciate you taking the time to share your positive experience!

Classificada 5 em 5 estrelas

Excellent break much needed

Excellent break much needed , hotel , food, room, service excellent, weather not so great

25 de fevereiro de 2026
logótipo da National Holidays

Resposta da National Holidays

We're happy to hear that you had an excellent and much-needed break with us! We appreciate your positive feedback on our hotel, food, room, and service.

Classificada 3 em 5 estrelas

Your web site is difficult to use

Your web site is difficult to use, sluggish response and missing tabs when try to complete booking.
I had to book by telephone which was a much better experience the person who took my booking was excellent efficient and very knowledgeable.

25 de fevereiro de 2026
logótipo da National Holidays

Resposta da National Holidays

We appreciate you sharing your booking experience. We're sorry our website was difficult to use. We'll investigate the slow response and missing tabs to improve the online experience. We're glad the phone booking was efficient.

Classificada 5 em 5 estrelas

Emily who dealt with my booking was…

Emily who dealt with my booking was very polite and courteous. The booking was dealt with smoothingly.

24 de fevereiro de 2026
logótipo da National Holidays

Resposta da National Holidays

We're happy to hear that your booking was dealt with smoothly and that the agent was polite and courteous. Thank you for your positive feedback.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais