NinthAvenue United Kingdom Opiniões 

267
TrustScore: 4 em 5

4,1

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I ordered a hair product that is almost impossible to get over here. I was able to order it through ninth avenue, which I was really surprised and to be honest, a bit sceptical about. However, I r... Ver mais

Classificada 5 em 5 estrelas

This company has bent over backwardz to be helpful my item didnt arrive in time for what i wanted but they have been nothing but 110% helpful even after i ended up in hospital

Classificada 5 em 5 estrelas

My original order got lost and after contacting ninthAvenue.uk they looked into it and I now have the suncream 50 SPF that I ordered. I have sensitive skin and have not burnt or felt any ill effect... Ver mais

Classificada 1 em 5 estrelas

So basically I brought a P4/613 Body Wave 18 20 22 inch weave and whilst I love the colour of my weave, the issue I have is the quality, the hair is not Human Hair; it was realised the moment my haird... Ver mais

A empresa respondeu

Informações sobre a empresa

Escrito pela empresa

Online shopping from a huge selection of Beauty Products - from Brands like L'Oreal, Maybelline, Revlon, Mac, Sally Hansen, Victoria's Secret and Many Others


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

267 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 94% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,1

Todas as opiniões

(267)

87 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

My purchase never arrived

My purchase never arrived, I reported this and it was put through to the correct department or so I was told, I was promised an email within twenty four hours heard nothing. It is now over a month and I have nothing to show for spending Sixty pounds. Total Scam Company do not purchase from them .

4 de abril de 2026
Opinião espontânea
logótipo da NinthAvenue United Kingdom

Resposta da NinthAvenue United Kingdom

Hi Jean,

We sincerely apologize for the inconvenience you have experienced. We understand that you are not satisfied with the service provided, and we assure you that we will thoroughly investigate the issue and take corrective measures.

I have sent an email to your registered email ID, I would request you to liaise with me over the same email thread. We do hope you will give us another chance in the near future.

Thank you for your understanding and patience.

Regards
NinthAvenue

Classificada 4 em 5 estrelas

UK from NY!!

I was surprised to learn that NinthAvenue United Kingdom actually posts from New York!!! That being said, the item arrived quicker and in better condition than most UK companies. Four stars because the sustainability aspect is not ideal shipping across the pond.

4 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing service

Love Ninth Avenue. Shipped on time, arrived on time. Good communication. Amazing collection of diverse mannequin heads - the only website I found which had a mannequin head which looked Indian (important for my inner child! And clients who are Indian)

6 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

They are scammers

They are scammers. Be mindful and do not order from them on oils. I will get the real TPH oil from America instead. Thankfully, the bank refunded me and I have them blocked now.

24 de abril de 2026
Opinião espontânea
logótipo da NinthAvenue United Kingdom

Resposta da NinthAvenue United Kingdom

Hi Petra,

We sincerely apologize for the inconvenience you have experienced. We understand that you are not satisfied with the service provided, and we assure you that we will thoroughly investigate the issue and take corrective measures.

I have sent an email to your registered email ID, I would request you to liaise with me over the same email thread. We do hope you will give us another chance in the near future.

Thank you for your understanding and patience.

Regards
NinthAvenue

Classificada 1 em 5 estrelas

This website is really bad customer service do not use it

This website is really bad customer service I had really bad experience with this people. They don’t answer phone and they don’t answer email. I tried to return item and they say to me you need to send it back to America.
And also, they say to me, we’re gonna refund your money and they haven’t yet is almost 2 months
Do not use this website they are scamming people Really really bad customer service

18 de março de 2026
Opinião espontânea
logótipo da NinthAvenue United Kingdom

Resposta da NinthAvenue United Kingdom

Hi Kodo,

Thank you for your feedback. However, we cannot trace an order corresponding to this review. Could you please share the order ID? This will help us address the matter quickly.

Thank you!
NinthAvenue

Classificada 1 em 5 estrelas

No order delivered

I placed an order bank in mid of March, order a glycerine, nothing turned up and the seller is unattainable. Terrible seller, they dont care about the buyer. Today is 7th of April and I still have not received the order.

7 de abril de 2026
Opinião espontânea
logótipo da NinthAvenue United Kingdom

Resposta da NinthAvenue United Kingdom

Dear Customer,

Thank you for your feedback! However, we are unable to trace an order that corresponds to your review. Could you please provide the order ID? This will help us resolve the matter quickly.

Thank you!
NinthAvenue

Classificada 5 em 5 estrelas

The best product on the market

The best product on the market. I can’t get it in the U.K. and nothing here comes close. I have very curly hair/ frizzy hair and this product takes the beast like no other.
I was kept informed the whole way, with regards to the shipping. It was slick and quick and I am off the charts happy. X

20 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I would recommend this company

I would recommend this company to anyone who needs to buy cosmetic products from outside the UK. The product I bought came from the US. It is the 2nd time I have ordered through them and everything went smoothly.

13 de janeiro de 2026
Opinião espontânea

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