At the age of 3 my grandson died in his dad’s arms as he did everything possible to save him from chocking. He would be 21 this year, this tragedy has been a valuable lesson for our family to be pre... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
After years of being paranoid about a choking episode involving me or a family member, I have finally found a device that I’m certain any of us could use in that type of panic situation - even if we w... Ver mais
When the device came in, the instructions were not super user-friendly. I sent an email to the Novacare team, in immediately got a response. She sent me step-by-step instructions that were so amazing!... Ver mais
I got a little concerned when I hadn’t received my order within a couple weeks. The company rep was very responsive. Answered my email immediately, checked on my order, and assured me it was on its... Ver mais
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 75% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
When every second counts…
I haven’t had to use this device in a real emergency, but after experiencing a few near-choking incidents, I realized how vulnerable we could be if one of us were alone—or unable to help the other. I purchased several, and keep one in each of our homes and cars.
It’s incredibly simple to use: no batteries or plunging—just place the mask and push the button. My husband tested the suction, and it is surprisingly strong. We both feel more prepared knowing we have something that could potentially help in an emergency.
I also want to praise the company’s customer service. They are responsive, helpful, and make an effort to ensure customers receive the legitimate product rather than a knockoff from an unauthorized seller.
Hopefully we’ll never need to use it, but having it nearby provides peace of mind when every second counts.
Excellent Customer Service Care
After rushing through the order process, I neglected to add the 30% discount code and contact them immediately. They responded within 24hrs with a clear explanation that I actually selected a package deal which ends up to be a better deal! I’m very happy the way they handled my concerns. Great job
Très bon contact avec Sam de NovaCare
Très très bon contact avec Sam de Nova Care. Suite à la conversation du 21/09/26 avec Sam une conseillère très humaine et aimable et dont j’ai reçu mon Nova Care le 02/10/26, je peux certifier que Nova Care est une société très sérieuse, alors n’hésitez surtout pas à vous prendre un dispositif anti-étouffement Nova Care, que je peux vous certifier qu’il est beaucoup plus sérieux de certains autres vendus sur internet.
Great quality, great customer service!
So I bought a NovaCare device for my wife and me, to protect us from a possible choking incident. I wanted to see and feel the quality, because if it is of good quality, I'd like to get one for each of our two adult children. As hoped, the quality is excellent! So I decided to order the two pack of devices, to get the 30% off one device deal. Unfortunately, there was no shipping option for buying two devices and shipping one each to two different addresses. So I contacted customer service with my issue, and Sam responded the next day. Sam understood the shipping issue and was able to get the order set up, to go to both addresses, while keeping the discout in tact! He even added free shipping because of the inconvenience. This is a quality product, and the customer service has been excellent! Thanks for all your help sam!Sam!
Al in Florida
I would like to know if this company is…
I would like to know if this company is a scam? I ordered from novacare official from Spain. Nobody responds.
Please get back asap to take next steps.

Resposta da Novacareus
Novacare gets involved with delivery
My order seemed late in coming so NovaCare got involved and soon it was delivered. I feel so much safer living alone to have this life saving device in my apartment.
The Customer Service team was very…
The Customer Service team was very prompt in their responses and helped in every aspect need with care and attention.
I had a great experience
I had a great experience. I have placed an order and I never received it so I reached out to the support team and they were on the case immediately! They kept me updated and walked me through the whole process. I would highly recommend this product.
Was supposed to get two on received one…
Was supposed to get two on received one your company is fake not a real company. I gotta tell everybody about this company.

Resposta da Novacareus
Sam was so helpful
Sam was so helpful! Our package was stolen from our doorstep and they were so great helping us find a solution. We are looking forward to having the nova care in the house to give us peace of mind as our son starts solids
I had a question regarding the arrival…
I had a question regarding the arrival of the merchandise purchased and reached out to the company. Sam immediately got back with me and assured me that all is well and that it was on its way. Sam also assured me that if I had any more questions or needed help with anything to get in touch and it would be taken care of.
This transaction was the absolute BEST experience with any customer service representative. I recommend this company and will continue to purchase as needed with no hesitation.
Thank you, Sam, you are the BEST!!
I did research on a lot of different…
I did research on a lot of different self choking mechanisms on the market. Out of all the other products, to me, this was the best one. I had to contact customer service only because the order was taking a little too long to get delivered. Not only did I get customer service, but I got customer service directly from the founder, Mr. Chester. He gave me quick responses and made sure that the product was in my hand in a matter of days! Not only am I very pleased with the product, but I am also tremendously impressed that the founder of the company took control and made sure that I received what I purchased! You don’t find many companies like that! I will give this product and company 10 stars if I had the chance to do so, but since I only have five stars to choose from, they are totally getting the five stars! I do not regret purchasing this product. I am glad I made the purchase and such a great company you want to go with! I hope I never have to use this product, but it gives you a good feeling knowing that if you do need this product, you have it!

Resposta da Novacareus
I had a question that had not been…
I had a question that had not been answered, and Chester the founder of the company, took the initiative to email me and answer the question. That type of customer service is FANTASTIC AND UNHEARD-OF!!!

Resposta da Novacareus
Grammar device to have at home just in case the unexpected Happens

Resposta da Novacareus
Me llegó hoy...
Me llegó hoy, rapido, atencion de 10, un producto que tendríamos que tener en casa todos, salvan vidas y eso dice mucho.

Resposta da Novacareus
Ships from Hangzhou, CHINA
I reached out to customer service once my item shipped and I noticed the package was coming from CHINA. I got a response from someone claiming to be the ceo. He asked me why I would think the product was coming from China, told me I’m the only person who’s ever asked and then proceeded to completely gaslight me, attempting to tell me all about the company he started from the ground up. I replied that I asked because I was able to track the package by a simple internet search, not a private investigator. When my package arrived, yup from China, I took a picture of the shipping label and included it in an email response. He replied that he wasn’t going to argue with me. !!!??? But that he was refunding my order. What just happened? Never asked for that. I just wanted to know why, if the company claims their products are made in the USA, was my order coming from China? Which also explained the long ship time. Pretty ridiculous. I have the product still sitting in the box waiting to be used if needed. But it does seem like cheap, very low grade plastic. And it definitely made me chuckle when inside the box was a free gift - a red and green, round, plush ornament. Chinese characters written on it. Placed in cellophane and tagged “A gift for you” on one side and “Made in USA” on the other.

Resposta da Novacareus
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