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Octopus Energy for Business Opiniões 

1208
•
TrustScore: 5 em 5

4,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Why we like OCTOPUS ☆¥¥¥ Correspondence replied to both FULLY but also to the POINT. All matters RESOLVED. The SUPERB APP is REASON ALONE we are with OCTOPUS - 3 accounts on one APP for instant... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Zoe helped with and sorted out everything I needed to know in a very friendly manner. Pleasure to do business with a human being rather than a chatbot! Although subsequently, I discovered she'd g... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I like talking to a human not a AI system . I actually believe your company cares about their customers, the lady I spoke to was better than helpful I enjoyed the call. I have dealt with many utility... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Brilliant service as usual - I contacted Octopus and spoke to Sudesh regarding new tariffs as our present one was due to end. He immediately emailed over the options with full details enabling our bus... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fornecedor de energia
  2. também em
  3. Serviço de empresa para empresa

Escrito pela empresa

Business energy can be simple. Clear pricing, smart tariffs and outstanding service - you can find it all here.


Informações de contacto

Join the UK's business energy champions

Switch to simple, great value power from Octopus Energy for Business.

4,9

Excelente

TrustScore: 5 em 5

1 mil opiniões

5 estrelas
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Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(1208)

1208 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I like talking to a human not a AI…

I like talking to a human not a AI system . I actually believe your company cares about their customers, the lady I spoke to was better than helpful I enjoyed the call. I have dealt with many utility companies and in a word they were hopeless. Keeping jobs in Great Britain is a marvellous thing to do instead of using overseas call centres. Please don't change what I can only call a winning formula.Thank you

28 de outubro de 2026
logótipo da Octopus Energy for Business

Resposta da Octopus Energy for Business

Energy with a human touch, we like the sound of that ✨

Thank you for your kind review Ying! 🐙

Classificada 5 em 5 estrelas

Thank you for the amazing service I…

Thank you for the amazing service I received the other day, Lula was so helpful, explaining about our new business contract etc. The response time for answering my call was literally immediate, other companies need to take a leaf from your book. I was very impressed. Thank you so much Alison

27 de outubro de 2026
logótipo da Octopus Energy for Business

Resposta da Octopus Energy for Business

Lu-la la! We are the best in the biz 🐙

Thanks for the lovely review Sally!

Classificada 5 em 5 estrelas

Good customer service

Tom was articulate, friendly, and polite. He dealt with our enquiry quickly and efficiently, and promised to follow up on the progress of our request and keep us updated. Overall, a very positive experience with Octopus Energy - yet again!

26 de outubro de 2026
logótipo da Octopus Energy for Business

Resposta da Octopus Energy for Business

Yay! Tom will be so happy to read your lovely words Caroline, we'll be sure to pass them on 🐙

Classificada 5 em 5 estrelas

Easy to contact with no long wait…

Easy to contact with no long wait times. Friendly attitude and nothing is too much trouble

26 de outubro de 2026
logótipo da Octopus Energy for Business

Resposta da Octopus Energy for Business

Thanks so much for the kind words! We love putting in the effort for our business customers 🐙

Classificada 5 em 5 estrelas

Change to Octopus

Helpful and polite . I was reassured that the change to Octopus was going smoothly

27 de outubro de 2026
logótipo da Octopus Energy for Business

Resposta da Octopus Energy for Business

Thanks so much for the kind words! great to have your business with us 🐙

Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service. Always available. What more could you want?

27 de outubro de 2026
logótipo da Octopus Energy for Business

Resposta da Octopus Energy for Business

Great to hear you had such an easy experience with our team! Thanks for leaving this review Sally 😄

Classificada 1 em 5 estrelas

Utter disgrace of a company

Utter disgrace of a company, don't touch them with a barge pole, overcharge and blame a dodgy meter, brake the meter box and won't repair it, 😠 don't go anywhere near them, avoid at all cost

27 de outubro de 2026
Opinião espontânea
logótipo da Octopus Energy for Business

Resposta da Octopus Energy for Business

Hi Richard - we cannot find a business account under your name so think this may relate to your domestic energy (this review page is for our business energy supply team).

Regardless we'd love to help - please email us at hello@octopus.energy and we'll have one of the team jump on this to support you

Classificada 4 em 5 estrelas

I was able to change provider to…

I was able to change provider to octopus very easily by phone with a real person 😁. The only slight problem was the very high volume of back ground noice - would be a problem for someone with hearing difficulties.

27 de outubro de 2026
logótipo da Octopus Energy for Business

Resposta da Octopus Energy for Business

Thank you for the feedback John!

Apologies for the background noise, we'll look into why that may have been happening.

Great you're signed up now! 🐙

Classificada 5 em 5 estrelas

Octopus

I have been dealing with Mia today, on renewing our business energy contract. As always with Octopus, they kept it simple, with no hassle. Would not go anywhere else!

27 de outubro de 2026
logótipo da Octopus Energy for Business

Resposta da Octopus Energy for Business

We love to this this! Thanks so much for your excellent review, we're delighted Mia gave you the service you deserve!

Classificada 5 em 5 estrelas

Great service

Joshua was very helpful, efficient and patient.

27 de outubro de 2026
logótipo da Octopus Energy for Business

Resposta da Octopus Energy for Business

We truly appreciate you taking the time to share your wonderful experience with our team. It is fantastic to hear that you received such great service! Go Joshua!🐙✨

Classificada 5 em 5 estrelas

Quick to respond to the call

Quick to respond to the call. Answers to questions were clear and precise with good humour added in.

27 de outubro de 2026
logótipo da Octopus Energy for Business

Resposta da Octopus Energy for Business

Pleasure doing business with you Martin 🐙

Classificada 5 em 5 estrelas

Jan was very good and answered the…

Jan was very good and answered the phone in good time. It was refreshingly efficient and all the information seemed to be available to him. Thank you Octopus team.

27 de outubro de 2026
logótipo da Octopus Energy for Business

Resposta da Octopus Energy for Business

Jan is a star so we're very happy you received the service you expected. Thanks so much 🐙

A Experiência Trustpilot

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Aqui estão 8 dicas para escrever óptimas avaliações.

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