Why we like OCTOPUS ☆¥¥¥ Correspondence replied to both FULLY but also to the POINT. All matters RESOLVED. The SUPERB APP is REASON ALONE we are with OCTOPUS - 3 accounts on one APP for instant... Ver mais
A empresa respondeu

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Why we like OCTOPUS ☆¥¥¥ Correspondence replied to both FULLY but also to the POINT. All matters RESOLVED. The SUPERB APP is REASON ALONE we are with OCTOPUS - 3 accounts on one APP for instant... Ver mais
A empresa respondeu
Zoe helped with and sorted out everything I needed to know in a very friendly manner. Pleasure to do business with a human being rather than a chatbot! Although subsequently, I discovered she'd g... Ver mais
A empresa respondeu
I like talking to a human not a AI system . I actually believe your company cares about their customers, the lady I spoke to was better than helpful I enjoyed the call. I have dealt with many utility... Ver mais
A empresa respondeu
Brilliant service as usual - I contacted Octopus and spoke to Sudesh regarding new tariffs as our present one was due to end. He immediately emailed over the options with full details enabling our bus... Ver mais
A empresa respondeu
Business energy can be simple. Clear pricing, smart tariffs and outstanding service - you can find it all here.
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Leah has managing and resolved my query quickly, a big thank you!

Resposta da Octopus Energy for Business
I like talking to a human not a AI system . I actually believe your company cares about their customers, the lady I spoke to was better than helpful I enjoyed the call. I have dealt with many utility companies and in a word they were hopeless. Keeping jobs in Great Britain is a marvellous thing to do instead of using overseas call centres. Please don't change what I can only call a winning formula.Thank you

Resposta da Octopus Energy for Business
Great friendly and knowledgeable staff, everything was sorted in one go

Resposta da Octopus Energy for Business
Thank you for the amazing service I received the other day, Lula was so helpful, explaining about our new business contract etc. The response time for answering my call was literally immediate, other companies need to take a leaf from your book. I was very impressed. Thank you so much Alison

Resposta da Octopus Energy for Business
Tom was articulate, friendly, and polite. He dealt with our enquiry quickly and efficiently, and promised to follow up on the progress of our request and keep us updated. Overall, a very positive experience with Octopus Energy - yet again!

Resposta da Octopus Energy for Business
Easy to contact with no long wait times. Friendly attitude and nothing is too much trouble

Resposta da Octopus Energy for Business
Would like to say thank you to Joseph for his
lovely mannerism in helping me today.
It was a pleasure talking to him

Resposta da Octopus Energy for Business
Helpful and polite . I was reassured that the change to Octopus was going smoothly

Resposta da Octopus Energy for Business

Resposta da Octopus Energy for Business
Excellent customer service. Always available. What more could you want?

Resposta da Octopus Energy for Business
Utter disgrace of a company, don't touch them with a barge pole, overcharge and blame a dodgy meter, brake the meter box and won't repair it, 😠 don't go anywhere near them, avoid at all cost

Resposta da Octopus Energy for Business
I was able to change provider to octopus very easily by phone with a real person 😁. The only slight problem was the very high volume of back ground noice - would be a problem for someone with hearing difficulties.

Resposta da Octopus Energy for Business
I have been dealing with Mia today, on renewing our business energy contract. As always with Octopus, they kept it simple, with no hassle. Would not go anywhere else!

Resposta da Octopus Energy for Business

Resposta da Octopus Energy for Business
Quick to respond to the call. Answers to questions were clear and precise with good humour added in.

Resposta da Octopus Energy for Business
Jan was very good and answered the phone in good time. It was refreshingly efficient and all the information seemed to be available to him. Thank you Octopus team.

Resposta da Octopus Energy for Business
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.