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Octopus Energy for Business Opiniões 

731
TrustScore: 5 em 5

4,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Quick to answer my phone call, efficient, informed, clear speaking and audible, kind, patient and reliable. Thank you for making managing our account with Octopus easy. I also appreciate the CO2e sav... Ver mais

Classificada 5 em 5 estrelas

I changed from Yorkshire gas and power after a very bad experience with their meter installation, that didn't work from day one. After going to ombudsman I was allowed to change suppliers and chose o... Ver mais

Classificada 5 em 5 estrelas

Sharon, was fantastic, she made the process of switching increadibly easy. Sharon was informative, helpful and friendly. It's not often I say this these days, but the adverts are right. I will be usin... Ver mais

Classificada 5 em 5 estrelas

Iffah was very friendly and helpful and answered all my questions satisfactorily. It was good to talk to a human. So much better than bots that many other firms have, who, in my experience, can neve... Ver mais

Informações sobre a empresa

  1. Fornecedor de energia
  2. Serviço de empresa para empresa

Escrito pela empresa

Business energy can be simple. Clear pricing, smart tariffs and outstanding service - you can find it all here.


Informações de contacto

Join the UK's business energy champions

Switch to simple, great value power from Octopus Energy for Business.

4,9

Excelente

TrustScore: 5 em 5

731 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(731)

731 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

The call was very efficient and Jan was…

The call was very efficient and Jan was very understanding and patient this is why I remain with Octopus Energy thank you

26 de agosto de 2026
logótipo da Octopus Energy for Business

Resposta da Octopus Energy for Business

He's Jan-tastic! Thanks for your lovely review Michael 🐙

Classificada 4 em 5 estrelas

Your agent was extremely knowledgeable

Your agent was extremely knowledgeable, efficient and patient, but would have saved much repeating of information if he had realised I needed him to speak more slowly.

26 de agosto de 2026
logótipo da Octopus Energy for Business

Resposta da Octopus Energy for Business

Hi Mrs Stewart, we're always happy to accommodate our customers however we can. I've popped a note on your account going forward so our agents know to slow it down going forward 💜

Classificada 4 em 5 estrelas

My query was answered immediately with…

My query was answered immediately with good knowledge.
only negative was it took a little searching for the contact number.

26 de agosto de 2026
logótipo da Octopus Energy for Business

Resposta da Octopus Energy for Business

Thanks for the feedback Julie, we'll be sure to take this on board 🐙

Classificada 5 em 5 estrelas

Renewal of business contracts

It was the easiest and best customer service I have dealt with the lady was so nice and informative was not on the phone long and it was all done fantastic and I could understand exactly what she was saying thank octopus ⭐⭐⭐⭐⭐

26 de agosto de 2026
Classificada 5 em 5 estrelas

Patrick was more than helpful

Patrick went above and beyond to help me sort out my personal account and a business account that I have been managing but which is passing to another person to manage. He also sorted out the fixed tariff for the business account and on my personal account emailed information regarding an EV charging rate and type of charger needed. Excellent service.

26 de agosto de 2026
Classificada 5 em 5 estrelas

Jack was extremely helpful

Jack was extremely helpful. He was very patient and explained everything thoroughly to me. I would highly recommend octopus, I have a account for my home, and now my business.

26 de agosto de 2026
Classificada 5 em 5 estrelas

I have already got our domestic supply…

I have already got our domestic supply with Octopus and because of the ease of navigating the account and the clear way all information is communicated I wanted both the business and domestic handled by Octopus.
There is never a problem in speaking with customer service or an advisor which is a massive plus.

26 de agosto de 2026
Classificada 4 em 5 estrelas

Nadia was polite and helpful

Nadia was polite and helpful. She successfully set up a new business account for me. The only issues were that there were several times when she had to put me on hold; when she did this the wait was often quite long (the call took 55 minutes overall) and when I was on hold the music playing was so loud I had to adjust the volume down on each occasion.

26 de agosto de 2026
Classificada 5 em 5 estrelas

Friendly and Helpful

Swift answering of telephone, and then friendly and helpful, and has hopefully sorted all my problems!
Customer advisor was Joseph L.

25 de agosto de 2026

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