The staff at Purelia is second to none. In particular, Advisor Nica Rose stands out providing exceptional customer service. Responses to questions or concerns are promptly addressed and Nica has gone... Ver mais
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Leia as opiniões dos outros
So far I love the product! I reordered and the shipper delivered to my neighbor (who was away for days) and the package was in the 100° sun for days. I opened a bottle and it definitely didn't taste r... Ver mais
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Was frustrated initially because I was set up for a subscription that I was not aware of. When I got a hold of Claudine, she resolved this issue quickly, professionally, and quite satisfactorily. She... Ver mais
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Purlia must be shipping from China because after the tracking app showed the order was labeled, it showed in transit and when you dble click the activity marked, it showed a map of China. From... Ver mais
A empresa respondeu
4,8
Excelente
179 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent customer service from Tom
Excellent customer service from Tom. He handled my issue promptly and professionally. It’s very much appreciated.
16 de setembro de 2026
Opinião espontânea
Resposta da Purelia
Hi Ray Ray,
Thank you so much for your kind review! We’re delighted to hear that Tom was able to resolve your concern promptly and provide the support you needed.
We truly appreciate you taking the time to recognize his efforts. We’ll be sure to share your wonderful feedback with Tom!
Warm regards,
The Purelia Team
Tom was very helpful with an issue with…
Tom was very helpful with an issue with my order. He went above and beyond to make things right! There should be more people like Tom working with internet orders! Thanks Tom…..Paulette Conway
15 de setembro de 2026
Opinião espontânea
Resposta da Purelia
Hi Paulette,
Thank you so much for your kind words! We’re delighted to hear that Tom was able to assist you and went above and beyond to make things right.
We truly appreciate you taking the time to share your experience. We’ll be sure to pass your wonderful feedback along to Tom—he’ll be happy to know that his support made a difference.
Thank you again for choosing Purelia!
Warm regards,
The Purelia Team
Pure Ingredient Equals Better Liver Health
After receiving my order # 119421 one of my bottles of Purelia was broken inside the shipping bag. I took a photo and sent it to officialpurelia.com and within 5 minutes Tom from Purelia responded, took a look at the photo of broken bottle and in another 4 minutes Tom had an order processed # 139762. I am very impressed. I initially ordered 3 bottles to try and I have gone 2 bottles and on the third. I am less bloated and sluggish, I have a little more energy and lost a few pounds. I know its not a cure all fix all but I feel and see it is helping so as I continue with Purelia I hope to see more positive results. I go back to my regular doctor in November and will have blood tests. HopefuI results show improvements. Ordered 5 more bottles because my wife has seen my improvements and is now going to start taking it.
15 de setembro de 2026
Opinião espontânea
Resposta da Purelia
Hi Dan,
Thank you for sharing your detailed experience! We’re sorry a bottle arrived broken, but we’re glad Tom responded within minutes and arranged a replacement so quickly.
We also appreciate hearing about your experience with Purelia. Since individual results can vary, please continue discussing any supplements and health changes with your doctor—especially ahead of your upcoming blood tests. We hope both you and your wife enjoy your continued Purelia journey!
Warm regards,
The Purelia Team
Haven't tried the product yet only had…
Haven't tried the product yet only had in my hands for about 30mins.
That being said I my order was one bottle short I emailed them about it and within minutes I was contacted back and Tom had my bottle in the mail with a tracking # great customer service will definitely try them again.
15 de setembro de 2026
Opinião espontânea
Resposta da Purelia
Hi Robert,
Thank you for sharing your experience! We’re sorry your shipment arrived one bottle short, but we’re glad Tom responded within minutes and quickly arranged the missing bottle with tracking information. We appreciate your patience and hope you enjoy trying Purelia!
Warm regards,
The Purelia Team
Tom was very helpful in assisting me…
Tom was very helpful in assisting me with an order. Excellent!!!
15 de setembro de 2026
Opinião espontânea
Resposta da Purelia
Hi Marshelle,
Thank you for the excellent review! We’re delighted that Tom was helpful and made assisting with your order a positive experience. We’ll be sure to share your kind feedback with him!
Warm regards,
The Purelia Team
I had a bottle break in transit
I had a bottle break in transit. I sent a few pictures to the support team and explained the situation. Anna immediately emailed back and let me know that a replacement bottle would be sent out to me at no additional cost. I wish all customer service was this easy to work with.
Thanks, Anna!
15 de setembro de 2026
Opinião espontânea
Resposta da Purelia
Hi Benjamin,
Thank you for sharing your experience! We’re sorry your bottle was damaged in transit, but we’re glad Anna responded immediately and arranged a replacement at no additional cost. We’ll be sure to share your kind words with her!
Warm regards,
The Purelia Team
I finally got some one that fixed my…
I finally got some one that fixed my problem. It was Richmond. He was very helpful and the only person that took care of me
15 de setembro de 2026
Opinião espontânea
Resposta da Purelia
Hi Mary,
Thank you for your feedback. We’re sorry it took multiple attempts before your concern was properly addressed, but we’re glad Richmond stepped in and resolved it for you. We’re listening and will use your experience to improve the consistency of our support. Our team will also reach out personally to make sure everything has been fully taken care of.
Warm regards,
The Purelia Team
I mistakenly ordered product rather…
I mistakenly ordered product rather than change my subscription to pause order. They graciously refunded half and canceled my subscription. All was accomplished by a real rep (not AI) within minutes, not hours!
15 de setembro de 2026
Opinião espontânea
Resposta da Purelia
Hi Jill,
Thank you for sharing your experience! We’re glad our team was able to personally assist you within minutes, cancel your subscription, and quickly resolve the accidental order. We truly appreciate your kind feedback.
Warm regards,
The Purelia Team
Trish kept me updated and is sending a…
Trish kept me updated and is sending a replacement order for the ones that were damaged in shipment
Very prompt and efficient!!
Thanks Trish!!
14 de setembro de 2026
Opinião espontânea
Resposta da Purelia
Hi Larry,
Thank you for your kind review! We’re sorry your order was damaged during shipment, but we’re glad Trish kept you updated and promptly arranged a replacement. We’ll be sure to share your appreciation with her!
Warm regards,
The Purelia Team
Richmond helped resolve my issue quickly
Richmond was professional, very quick to respond and a very big help with the issue I was having with my account.
I greatly appreciate the communication, timely customer service and resolution to my problem!
C K
13 de setembro de 2026
Opinião espontânea
Resposta da Purelia
Hi C K,
Thank you for your thoughtful review! We’re delighted that Richmond responded quickly, communicated clearly, and professionally resolved your account concern. We’ll be sure to share your appreciation with him.
Warm regards,
The Purelia Team
Anna quickly responded to my problem…
Anna quickly responded to my problem and will be making sure its resolved.
13 de setembro de 2026
Opinião espontânea
Resposta da Purelia
Hi Jodi,
Thank you for sharing your experience! We’re glad Anna responded quickly and is making sure your concern is fully resolved. We’ll be sure to pass your kind feedback along to her.
Warm regards,
The Purelia Team
Well tom was fast helpful and very…
Well tom was fast helpful and very professional tom needs a raise for sure again thanks for all the help i give it 5 stars
12 de setembro de 2026
Opinião espontânea
Resposta da Purelia
Hi Nicolas,
Thank you for the fantastic five-star review! We’re delighted that Tom provided fast, helpful, and professional support. We’ll be sure to share your wonderful feedback—and your recommendation for a raise—with him!
Warm regards,
The Purelia Team
My order arrived incorrect
My order arrived incorrect. Anna did an amazing job of fixing it the same day! It's already on the way. Fantastic job and great customer service!
13 de setembro de 2026
Opinião espontânea
Resposta da Purelia
Hi Jonathan,
Thank you for sharing your experience! We’re sorry your order arrived incorrectly, but we’re delighted Anna resolved the issue that same day and quickly got the correct order on its way. We’ll be sure to share your wonderful feedback with her.
Warm regards,
The Purelia Team
Anna was very informative and helpful…
Anna was very informative and helpful with my situation. She quickly and accurately resolved the issue. thank you
10 de setembro de 2026
Opinião espontânea
Resposta da Purelia
Hi Chip,
Thank you for sharing your experience! We’re delighted that Anna provided clear, helpful information and resolved your concern quickly and accurately. We’ll be sure to pass your kind words along to her.
Warm regards,
The Purelia Team
Give Your Liver and Your Mind A Much Needed Break
In November of 2025 I was diagnosed with stage 4 metastatic prostate cancer and since then I have been taking Androgen Deprivation Therapy meds. These powerful meds can be very rough on the liver, mine included. While on social media I noticed advertisements for Purelia and I was very intrigued. I read countless positive reviews and decided to give it a try. Boy am I glad that I did. I have been taking it now for well over a month and the numbers on my liver are rebounding very nicely. The folks at Purelia hit one outta the park with this stuff! When I first started taking Purelia I purchased 3 bottles and I'm almost ready for another order however I ran into a bit of a dilemma, with the cancer that I have I will be spending time in the hospital and I'm not sure when I will be released, I needed to temporarily halt my subscription and a Gentleman named Tom, who is a Purelia Wellness Advisor went above and beyond for me and temporarily halted my subscription and I'm so thankful as this is one less roadblock in my endeavor to overcome this disease. Tom was extremely knowledgeable and friendly and he really went to bat for me and I would just like to publicly thank him! Folks If You have any worries about Your liver or if You occasionally over indulge on the cocktails and You find Yourself losing steam around 2 pm or so You owe it to Yourself to at least give it a try, Your liver enzymes/numbers will start returning to where they should be. Believe me Your body will thank You. I take my dosage every morning and it's a breeze and actually has a pleasant sweet taste. Thank You Purelia as I now have one less physical problem to worry about!
9 de setembro de 2026
Opinião espontânea
Resposta da Purelia
Hi Jeff,
Thank you for sharing your story, Jeff. We’re glad you’ve had a positive experience with Purelia and enjoy taking it. Given your diagnosis and current medications, please continue working closely with your healthcare team before making any changes to your treatment or supplement routine. Wishing you strength and all the best.
Warm regards,
The Purelia Team
Purelia
I received my shipment of tablets in a timely manner, but on consulting with my dr he didn’t have the knowledge on this product so couldn’t approve it for me. I was able to contact Purelia with ease and make a resolution that solved everything. I especially want to thank Joy, who was very helpful and efficient.
9 de setembro de 2026
Opinião espontânea
Resposta da Purelia
Hi Christine,
Thank you for sharing your experience. We completely understand your decision to follow your doctor’s guidance, and we’re glad our team was easy to reach and found a resolution that worked for you.
Warm regards,
The Purelia Team
I appreciate the quick response I…
I appreciate the quick response I received from this company and staff , they served me well, I’m hoping this product works like I hear it does, time will tell! R Miller
9 de setembro de 2026
Opinião espontânea
Resposta da Purelia
Hi Rosanne,
We’re glad our team responded quickly and served you well, and we hope you have a great experience with Purelia. Thank you!
Warm regards,
The Purelia Team
I had concerns about my order and…
I had concerns about my order and status of shipping/delivery.
A gentleman named Tom responded to my email inquiry pretty quickly after I shared my message.
Tom’s response and assistance was very much appreciated and my concerns are all addressed and cleared up.
9 de setembro de 2026
Opinião espontânea
Resposta da Purelia
Hi James,
We’re pleased Tom responded quickly, clarified your shipping status, and fully addressed your concerns. Thank you!
Warm regards,
The Purelia Team
I had mistakingly selected to subscribe…
I had mistakingly selected to subscribe when checking out and Anna was awesome with helping me cancel my subscription because I couldn't figure out how to cancel it.
9 de setembro de 2026
Opinião espontânea
Resposta da Purelia
Hi Hope,
Thank you for your review. We’re sorry the subscription was selected by mistake and that canceling it wasn’t immediately clear. We’re glad Anna stepped in and helped you resolve it. Your feedback is important and will help us work toward a more straightforward subscription experience.
Warm regards,
The Purelia Team
Brand new customer
Brand new customer - shipment arrived with a broken bottle and Euneil swiftly sent a replacement set to me. If the product works as well as their customer service, this is going to be amazing
8 de setembro de 2026
Opinião espontânea
Resposta da Purelia
Hi D Smith,
Thank you for sharing your experience. We’re sorry your first shipment arrived with a broken bottle, but we’re glad Euneil acted quickly and sent a replacement set. We appreciate your patience and will keep working to improve our packaging so future orders arrive safely.
Warm regards,
The Purelia Team
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