Hands down best customer service I’ve ever encountered! The team is extremely friendly and willing to help out by all means to ensure you get your order as soon as possible!
A empresa respondeu
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The item arrived in a very poor condition. The stitching was coming undone in multiple areas with loose threads throughout the garment. The item also had an unpleasant smell on arrival. The origi... Ver mais
A empresa respondeu
Amazing customer service, I stuffed up my order and they were really lovely in helping me fix it, and fast!! Thank you so much!
I ordered a set from one empire and the shipping was great, the process was easy and the quality of the lingerie is amazing! Will definitely be ordering more!
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We craft feminine lingerie accessories that awaken the Siren within — alluring pieces designed to unlock your divine feminine potential. Each set is a whisper of seduction, inviting you to surrender to your deepest desires and slip into a cinematic dreamscape of romantic possibility. Our designs don’t just adorn the body — they beckon, they promise. With every curve embraced and clasp fastened, we harness the power of sensuality, offering women the chance to own their allure and sell the feminine mystique with effortless grace.
Informações de contacto
PO BOX 923, 0804, PARAP, Austrália
- info@oneempire.com.au
- oneempire.com.au
4,2
Bom
422 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 45% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
AMAZING
I love my set, the material is amazing and the design is so stunning!!
25 de junho de 2026
Opinião espontânea
Amazing customer service
Amazing customer service, I stuffed up my order and they were really lovely in helping me fix it, and fast!! Thank you so much!
22 de junho de 2026
Opinião espontânea
the best!!
Hands down best customer service I’ve ever encountered! The team is extremely friendly and willing to help out by all means to ensure you get your order as soon as possible!
16 de junho de 2026
Opinião espontânea
Resposta da One Empire
We're so glad! Thank you so much for your review x
Great experience!
I ordered a set from one empire and the shipping was great, the process was easy and the quality of the lingerie is amazing! Will definitely be ordering more!
5 de junho de 2026
Opinião espontânea
Resposta da One Empire
thank you so much for your review! x
The item arrived in a very poor…
The item arrived in a very poor condition. The stitching was coming undone in multiple areas with loose threads throughout the garment. The item also had an unpleasant smell on arrival.
The original garment tags appeared to have been removed, and there were replacement tags attached to the item. I have attached photos showing the condition received.
Based on my experience, the quality did not match expectations for the price
10 de junho de 2026
Opinião espontânea
Resposta da One Empire
Hi Monique,
We're very sorry to hear about your experience and disappointed to read that your order arrived in this condition. This is certainly not the standard we aim to provide.
We have arranged for a member of our team to reach out to you directly so we can review the photos and details provided and work towards a resolution. We want you to be happy with your order and are committed to making this right.
Thank you for bringing this to our attention, and we appreciate the opportunity to assist further.
x
Jaye's lingerie faves
Above and beyond my expectations. Easy to navigate online shopping experience. Order arrived on time, unharmed and fit perfectly. Outfits all exceeded my initial quality of materials worry. Delicate and durable. Definitely recommend to everyone I know.
5 de junho de 2026
Opinião espontânea
Resposta da One Empire
Thanks so much for your review! Soo glad to hear x
So easy to connect with
So easy to connect with, parcel arrived so quickly and the set is just stunning. Amazing quality 🤍
15 de maio de 2026
Opinião espontânea
Resposta da One Empire
Thank you so much for your review! x
My first time ordering from One Empire…
My first time ordering from One Empire and it was a seamless experience! The products were received quickly and beautifully packaged, I LOVE all of the pieces I bought, high quality, great fit beautiful and empowering, and I also received a surprise gift! The customer service experience was 10/10 would highly recommend One Empire, I can't wait to order more!!
14 de abril de 2026
Opinião espontânea
AMAZING quality the most beautiful…
AMAZING quality the most beautiful pieces, I’m in love couldn’t recommend this amazing brand more xx
21 de abril de 2026
Opinião espontânea
Amazing
Shipping was extremely quick! Love the sleep wear, AMAZING quality and the nicest pair of sleep wear I own 😍 got so many compliments
22 de abril de 2026
Opinião espontânea
Resposta da One Empire
We're so glad you love them x
The most beautiful set ever
The most beautiful set ever! Amazing quality 🩷
18 de abril de 2026
Opinião espontânea
Resposta da One Empire
Thank you for your review! X
The cutest night gowns making me feel…
The cutest night gowns making me feel like a fairy princess, so comfy and flattering too!!
15 de abril de 2026
Opinião espontânea
Resposta da One Empire
Thank you for your review! xx
Resposta da One Empire
Thank you for your review! x
Incredible fit
Incredible fit, the fabric is soft, delivery was fast and great communication from the team!
29 de março de 2026
Opinião espontânea
AMAZING QUALITY
AMAZING QUALITY! and ofc so so cute i felt so good wearing these pieces
23 de março de 2026
Opinião espontânea
Resposta da One Empire
Thank you so much, we really appreciate it! x
Loved working with one empire!
Loved working with one empire!! Such chic designs and the quality is incredible!!
17 de março de 2026
Opinião espontânea
Superb quality at very reasonable…
Superb quality at very reasonable prices. We had some issue with shipping - nothing to do with OneEmpire itself - but other than that a very easy process.
1 de fevereiro de 2026
Opinião espontânea
The recipient loved the gift
The recipient loved the gift. Can't ask for anything more than that.
25 de fevereiro de 2026
Resposta da One Empire
Thank you for your review 💕
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