One Empire Opiniões 422

beside the average quality, the customer services was a 2. I bought the lingerie set for the rave, but the package was missing a item. They send the missed item for me after the rave day so there's no point of me need that anymore. You should work on this

I am so excited to received all the lingerie i bought but even after weeks of purchasing whenever i look up on the tracking, they havent even got updated yet. so im very disappointed.

Amazing customer service. I ordered the incorrect size and was worried about doing an exchange in time for a photoshoot as I’d left it quite last minute. The team at One Empire were swift to respond and act and pleasently worked with me for a resolution.

The most comfortable and flattering lingerie!!

Highly highly recommend!!

These guys are good I accidentally ordered wrong sizing and emailed them back on a contact they gave me and before my order was shipped they had fixed my order and replied back really fast very pleased 🥰

I received replies to my queries quickly and received my order fast. Very good company to deal with and nice customer service. Recommend. More than happy with my order.

Love love love the set I purchased 😍 Such lovely designs, super cute and sexy! Will be purchasing again

In all honesty the quality is pretty good for the price!! I got three complete sets and two nighties for the same price I’d probably pay for 1 set at most lingerie stores. The shipping was great I will definitely be buying more in the future

Everything fit beautifully and the quality is so much better then I expected especially for the price!

They have sent me the wrong items and i have contacted them and had no reply.

Very good, efficient, quick, quality good

I bought the Amira Purple Lingerie Set, the Magnolia Pink Bodysuit, and the Lira Blue Intimates Set.

Loved the look of the lingerie, The website layout was perfect - everything looked so good! I ordered multiple pieces and fell for the bundle bargains.

However, I ordered the same sizes for every set (for reference I'm an AU size 12/L and 10D) - some things fit but others were too big which is a bummer (I'm looking at you Purple bralette/bustier)

If you're wearing these pieces the majority of the week (which I am) - the lingerie lasts for a month.

During/After a month - the lace in the pink bodysuit kept sticking together and ripped from me wearing it so much.

One of the straps in my blue garter ripped off as I was putting it on.

And YES the above is very VERY noticeable irl.

I was naive in thinking that this fast fashion would last longer, especially for the price.

There's a reason most lingerie brands use bra sizes and not dress sizes - to reduce the risk of the customer not fitting the garment.

I'm not saying that I'm not gonna buy from here again *cause with my budget I will*.

I feel as though we are all stuck between a rock and a hard place as most brands whether cheap or expensive are still fast fashion. and I'm unsure whether I'll get better garment quality if I start paying more for lingerie.

I hope that One Empire will slow down its fashion and focus on quality > and quantity then this would be a go-to brand.

I ordered and 5 minutes after I realised that I had chosen the wrong size. I sent them a message with no hope at all and when my items got shipped I realised the size had been changed. Shortly after, I received a message from their customer service team confirming that the items had been changed before shipping.
I can’t wait to receive the items but so far I’m super happy with this brand!

I love so many of these outfits and I love the quality and details too. They make my feel good about myself, they are comfortable and my partner loves them too :-)

Staff were really kind and responded to my query very quickly. All the items are so beautiful.

Amazing quality and price point, best lingere brand I've tried

Absolutely in love with there sets I couldn't be more happier, they are so affordable and so cute absolutely love love love, don't know what else to say other then buy buy buy I regret not buying more now 😂

Was having delivery issues, without hesitation One Empire organised another shipment straight away and it's already due to be delivered. Customer service and communication is phenomenal. Cannot wait to shop here again.

Love shopping at One Empire! So much that I only buy my lingerie from them now. The price and quality are amazing, and the sizes are true to size. I recommended One Empire to my sister, who is now also addicted. Keep up the great work guys!

Great customer service, received my package missing part of my order. Emailed and complained, received an email back same day and was advised it’s on back order and would be sent through shortly. Cant complain.