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Opticsonline Opiniões 

260
•
TrustScore: 4.5 em 5

4,4

Loja de óculos de sol
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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Great price. No email confirmation from my order, which concerned me but I was eventually able to get in touch with customer service and they were very helpful.

Classificada 5 em 5 estrelas

I was actually not for buying expensive glasses but it was needed for me becasue my last cheap one broken in one year, and it's too soon :( This time I am decided to buy somethign nice and expensive,... Ver mais

Classificada 5 em 5 estrelas

I’m from Saudi Arabia , Honestly , i sent them my prescription by what Aap , and they helped me to find my contact lenses and sent them to Jeddah in 2 days by DHL . Do not hesitate to contact them by... Ver mais

Classificada 5 em 5 estrelas

I had 3 pairs of lenses replaced in my existing frames after my prescription had changed. The service was excellent as they sent someone to my villa and picked up the frames. After they viewed my glas... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de óculos de sol
  2. Fornecedor de lentes de contacto
  3. Grossista óptico

Sobre Opticsonline

Informação fornecida por diversas fontes externas

WHY OPTICSONLINE

Opticsonline.ae is one of the best and most honored online store for both sunglasses and eyeglasses. Opticsonline is the right place for the top brands, latest styles and trends. Opticsonline has gained an awesome reputation in the field of optical just because of it’s brandy collections and offers.

OPTICSONLINE COLLECTIONS

Opticsonline’s eyeglasses and sunglasses collection are designed to meet the requirements of your lifestyle. Opticsonline is proud to provide a huge range of shades & styles of eyeglasses. Any kind of design, shape or anything what you are looking for, we have got it.

FAST DELIVERY

Opticsonline love to make you see the world more clear and more beautiful. All the available in-stock items mostly shipped out within 1 working day, expect for those which are out-of-stock.

CUSTOMER SATISFACTION

Opticsonline’s motto is customer satisfaction first, Opticsonline provide the best customer service. If for any reason you are not satisfied with your order, you have 15 days to let us know and send the product back. Our customer service is always here to help you at info@opticsonline.ae or you can call us on +97142274769.

Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

260 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(260)

6 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais
Classificada 1 em 5 estrelas

Never again

I had such a bad experience. The website doesn't offer a phone number to call, except a number that's connected to WhatsApp. Took the WhatsApp agent 2 days on average to answer my messages, that's if they were answered in the first place.

I ordered two items, was told one was in stock and the other needed to be shipped and it would take 4-6 weeks. The shipment actually took 8 weeks.

The item that was in stock was delivered to the wrong address after 10 days of placing the order, and it took a week to get it to me - obviously because no one answers emails or WhatsApp messages.

29 de novembro de 2021
Classificada 1 em 5 estrelas

Order not delivered and got the 'order completed' email.

I made an order on the 10th of November, a one day delivery order, got the email that my order is completed but I never receive it, none called and I know nothing about it.
OF course the customer service is off now and tomorrow is Friday and I have to wait till Saturday to figure out what happened to my order.

11 de novembro de 2021
Opinião espontânea
Classificada 4 em 5 estrelas

Great...i always choose optics online…

Great...i always choose optics online ,but i prefer them to replace the free contact lens solution with bio true solution ..

19 de setembro de 2021
logótipo da Opticsonline

Resposta da Opticsonline

Dear Sajith

Thank you for your review.

We greatly appreciate your kind feedback.

Our customer's feedback is essential for OpticsOnline to grow and improve our services and the company.

If there's anything we can improve on, please do not hesitate to contact us on phone number: +971 52 644 7865 or by sending an email to info@opticsonline.ae

Kind regards,

Classificada 5 em 5 estrelas

I was searching for lens to buy

I was searching for lens to buy. Then is message optics online through WhatsApp. The person gave me a good suggestions. Then I ordered the lens. I received it today it's perfect for me.. Thank you so much...

3 de julho de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Wonderful experience

Wonderful experience, they helped with a delivery within just a few hours, which typically requires at least few days. Faheem made a big difference. Thanks!

3 de julho de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

There website doesn't work

There website doesn't work, at all they keep saying tmrw tmrw

26 de junho de 2021
logótipo da Opticsonline

Resposta da Opticsonline

Dear Edwin Atwebembire
you have rescheduled your order twice .order was out for delivery for one week order was returned by the delivery team- you didn't accept your order

Classificada 1 em 5 estrelas

A Very Deceptive Reply By Optics Online

I note that Optics Online has responded to their mistake & acknowledge that I requested assistance via e-mail with my prescription. But then TWIST THE TRUTH, unfortunately. They advise no order number was given, REALLY !! How could I give an order number if I had not ordered the glasses yet, WOW !!! The e-mail advice received by their employees (in writing) was clearly incorrect, as I ordered EXACTLY as I was advised. ALL I am requesting is for Optics Online to behave professionally and not respond with misleading truth twisting comments to a genuine complaint. Please supply the glasses as ordered, or please offer a full refund.

15 de junho de 2021
Opinião espontânea

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