Great price. No email confirmation from my order, which concerned me but I was eventually able to get in touch with customer service and they were very helpful.
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A empresa respondeu
Informações sobre a empresa
Sobre Opticsonline
Informação fornecida por diversas fontes externas
WHY OPTICSONLINE
Opticsonline.ae is one of the best and most honored online store for both sunglasses and eyeglasses. Opticsonline is the right place for the top brands, latest styles and trends. Opticsonline has gained an awesome reputation in the field of optical just because of it’s brandy collections and offers.
OPTICSONLINE COLLECTIONS
Opticsonline’s eyeglasses and sunglasses collection are designed to meet the requirements of your lifestyle. Opticsonline is proud to provide a huge range of shades & styles of eyeglasses. Any kind of design, shape or anything what you are looking for, we have got it.
FAST DELIVERY
Opticsonline love to make you see the world more clear and more beautiful. All the available in-stock items mostly shipped out within 1 working day, expect for those which are out-of-stock.
CUSTOMER SATISFACTION
Opticsonline’s motto is customer satisfaction first, Opticsonline provide the best customer service. If for any reason you are not satisfied with your order, you have 15 days to let us know and send the product back. Our customer service is always here to help you at info@opticsonline.ae or you can call us on +97142274769.
Opticsonline.ae is one of the best and most honored online store for both sunglasses and eyeglasses. Opticsonline is the right place for the top brands, latest styles and trends. Opticsonline has gained an awesome reputation in the field of optical just because of it’s brandy collections and offers.
OPTICSONLINE COLLECTIONS
Opticsonline’s eyeglasses and sunglasses collection are designed to meet the requirements of your lifestyle. Opticsonline is proud to provide a huge range of shades & styles of eyeglasses. Any kind of design, shape or anything what you are looking for, we have got it.
FAST DELIVERY
Opticsonline love to make you see the world more clear and more beautiful. All the available in-stock items mostly shipped out within 1 working day, expect for those which are out-of-stock.
CUSTOMER SATISFACTION
Opticsonline’s motto is customer satisfaction first, Opticsonline provide the best customer service. If for any reason you are not satisfied with your order, you have 15 days to let us know and send the product back. Our customer service is always here to help you at info@opticsonline.ae or you can call us on +97142274769.
Informações de contacto
11 Al Maktoum Hospital Road, Baniyas Square, Dubai, Emirados Árabes Unidos
- +97142274769
- infinityfzc@gmail.com
- opticsonline.ae
4,4
Excelente
260 opiniões
Pede aos clientes que escrevam opiniões
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Perfect service
13 de junho de 2021
Opinião espontânea
good & quick service
9 de junho de 2021
Wrong Delivery Address
The package was delivered to the completely wrong address and luckily the owner decided to drop off to me at my location.
Deliveries need to be accurate at all times and not left to inexperienced delivery drivers.
Not very impressed.....
9 de junho de 2021
Resposta da Opticsonline
Dear Charlie Veitch
Thank you for your review.
We greatly appreciate your kind feedback.
Our customer's feedback is essential for OpticsOnline to grow and improve our services and the company.
If there's anything we can improve on, please do not hesitate to contact us on phone number: +971 52 644 7865 or by sending an email to info@opticsonline.ae
Kind regards,
Simple quick & easy!
Simple quick & easy!
just love the ease of process, quick delivery, and free gifts!
definitely my repeat order!
3 de maio de 2021
I loved ordering from you guys
1 de maio de 2021
Not good trust
Not good trust - No communication, Not a new product, suspected mix of fronted websites for a single warehouse - here is my experience. I ordered sunglasses to which they state you will get a tracking # for international orders. No tracking was provided or retrievable on their website, and 3 emails asking went ignored. Only until a refund request was made did they respond with a DHL # for me to discover it was being held almost a week for pending duty. The order was also shipped from a Mazda showroom in Dubai.
On product examination out of the box it was clear the glasses have been handled enough to show a lot of scratches/chips in the resin finish from being opened and closed many times, possibly as a demo model or a return. Also one arm was clearly stretched outwards more and a bracket for the arm is bent out where on the other side the bracket is flush.
I sent them pictures and asked for a solution, again no reply. Furthermore, I suspect the website is paired with GulfOptic, another Dubai "store" that claims rep. from 1960s, that shares the same inventory and text content and showed the same pair was out of stock after ordering off OpticsOnline.
16 de abril de 2021
Good quality and fast delivery!
1 de abril de 2021
The service was excellent
The service was excellent! I really appreciated fast delivery and good packaging; and was pleasantly surprised with a complimentary liquid. Next time will order again from this website. Thank you so much!
24 de março de 2021
Fast Service
Fast Service. They made sure to inform me before making the delivery and gave me all the necessary information. Very friendly and professional. packaging of the products was well done.
26 de fevereiro de 2021
5 stars service
My excellent experience with Opticsonline is about 2 years. It's always the best choice of contact lenses and best price for them. Special thank you to Faheem for his professional support and arranging the fastest delivery ever!
25 de fevereiro de 2021
Excellent service
Faheem was very helpful throughout my journey from order, purchase, and delivery. I felt additional value on top of good products you sell, a very good service.
23 de fevereiro de 2021
delivery problem
your company have an issue in delivery i will think twice before buy any item next time..i hope you will find a solution for that
20 de fevereiro de 2021
We are very satisfied about quality of…
We are very satisfied about quality of the glasses. Very rapid delivery ! Thank you
16 de fevereiro de 2021
Will definitely use again
Will definitely use again! Thanks for quickly sending the order and correctly...
15 de fevereiro de 2021
Lens broke after a month
13 de fevereiro de 2021
Resposta da Opticsonline
Dear Shriya Srivastav. We greatly appreciate your patronage since 2018. Please note that fresh look contact lenses are monthly contact lenses and we recommend replacing the lenses after monthly usage. We appreciate your new order today as well and look forward to your continued patronage.
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