Awful company. 2 orders via TikTok shop. One never showed up and the other showed up damaged with 2 items. Contacted the company website Contacted the company via TikTok shop the “h... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Awful company. 2 orders via TikTok shop. One never showed up and the other showed up damaged with 2 items. Contacted the company website Contacted the company via TikTok shop the “h... Ver mais
A empresa respondeu
Somehow when buying a product, it put it onto a subscription!! I had no idea!! Poor customer services response, expecting me to jump through hoops, to get the £11 back. Also the actual original prod... Ver mais
A empresa respondeu
Absolutely MAGICAL!! Excelled our expectations! We only booked the basic package but felt like VIP’s anyway. Amazing value, products and environment. But the team were truly special. From the secur... Ver mais
We have visited for the first time. It was a Christmas experience that we attended all the staff were very friendly and welcoming & happy to help us with any questions. Staff extremely helpful and we... Ver mais
A empresa respondeu
Respondeu a 68% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great experience. Dalton was great. First day and he was so helpful
An amazing experience with lodes of different products that are amazing
I bought 3 sets of makeup brushes. Stones missing and brush hairs bent out. Bad quality and they refused to replace them. These were for presents which I explained but they only offered me a £3.00 credit note. I was told that because they are still useable they will not replace the two brushes that were damaged. I find this absolutely terrible and not the right way to treat your customers. Not happy and will never buy anything from P Louise again. Will be raising a charge back from my bank.
I had a make up experience today and it’s stunning I really recommend having this done, I had it done on arrival so I could wear all day so happy 😃
My daughter had her make up done today the staff was amazing and so was her make up very pleased and so glad we chose to do this 🙂
Amazing experience for any young/teen pink make up obsessed girl! We had a lovely time only booking the basic package. 10/10 🌟
What kind of marketing is this?
Just opened my personal emails and there is an email stating
“ORDER JKS#SAL360
Thank you for your purchase!
Hi babe, we’re getting your order ready to be shipped. We will notify you when it has been sent.”
This totaled £53.00
At the very bottom of the email it states
“WAIT... YOU DIDN'T ORDER THIS?
Don’t worry babe, no order was placed (yet...)
But if you’re already dreaming of these goodies, it’s a sign!”
I genuinely felt somebody had accessed my accounts and used my banking.
How on earth do you feel this is a genius marketing strategy and that you should run with it?
This is outrageous!
This is absolutely not okay.
Fabulous experience for my daughters surprise birthday. Staff all very helpful . Food and birthday cake surprise amazing. Highly recommend. What a magical place
Absolutely MAGICAL!!
Excelled our expectations! We only booked the basic package but felt like VIP’s anyway. Amazing value, products and environment. But the team were truly special. From the security to the bar staff, everyone delivered a WOW!
Thank you, for a truly memorable day xx
What a fantastic time my girls have had.
We can’t wait for the Christmas experience 5 ⭐
What a great experience. Went for my daughter’s birthday and took my neice she had the best time . All staff so helpful will do anything to help . Girls got make-up done and Harvey and Caitlin were just the best . Had reservation at cafe for 4pm but Lauren done her best and so helpful and got us in earlier ❤️ . Would highly recommend.
Amazing experience at p Louise .. would recommend ! Really reasonable prices and staff great with all the kids .. came here for my daughters birthday .. special mention to Harvey doing the kids make up making the girls feel extra special
I took my granddaughter for Bday and 3 cousin s yesterday to the p louise warehouse had paid for the workshop and entry couldn't believe now charging £5 to park right outside the entrance of the building which never have paid before the decor is Beautiful but there is no were to sit unless you booked a table which there is nt very many its like a merry go round of small shop with products to buy so for children its a dream as long as you have plenty of money the coffee and food bar in middle was dirty all drinks spilt the staff were very miserable like couldn't be bothered serving and took 20 mins for a coffee other staff selling products were pleasant and the dance staff a bit over packed to
What an amazing experience me and my girls had! Absolutely magical! Thank you for a wonderful day! Worth every penny! X x
Amazing day, my daughter absolutely loved it xx so much fun and totally pink
I ordered my items after midnight and they were ready for click and collect the same day, before 12pm. Everything was in my box, including the free lip oil holder. Great service and all packaged beautifully!
The ladies on reception; Caitlin & Georgia were so polite and friendly.
Terrible customer service, half my order was missing, I had to email them to ask about it for them to tell me the items were out of stock and they would refund me, why didn't they tell me this at the time of the order or when they realise they were out of stock? still waiting 2 weeks later. Won't be shopping here again.
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.