J'ai acheté un pivo silver. Le trepied est très bien. Mes chevaux sont noirs ou très foncés. Le pivo perd le suivi régulièrement quand le cheval passe trop près ( 3 m c'est encore trop près) au tro... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Exact description: The product model numbers R1 and RE1 are not indicators of specific Pod models. You can identify with the actual Pod size. There is a clear distinction between the two... Ver mais
A empresa respondeu
I’m extremely happy with my Pivo ! The delivery company did mess up a bit but the support service was more than impeccable. Happy customer and delighted Pivo user !
A empresa respondeu
Il mio Pivo ha presentato problemi di durata della batteria e di collegamento audio durante le lezioni. Mi sono messa in contatto con il supporto online, che è stato rapido e disponibile, mi hanno fat... Ver mais
Informações sobre a empresa
Escrito pela empresa
Pivo converts your smartphone into an auto-tracking camera that follows your movement. It's your training partner, coach, and cameraman rolled into one.
Informações de contacto
Estados Unidos da América
- support@pivo.ai
- pivo.ai
3,8
Bom
400 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 96% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Pivo
Bonjour,
Merci beaucoup pour votre avis 5 étoiles ! Nous sommes ravis d'apprendre que vous avez eu une excellente expérience avec nous. Votre soutien nous est précieux et nous sommes toujours là pour vous aider.
Merci encore de nous avoir choisis !
I’ve reached out to my sales rep…
I’ve reached out to my sales rep multiple times and have not received any training or calls back
21 de setembro de 2025
Resposta da Pivo
Hi Mc, we're so sorry to hear about your experience with Pivo. We'd like to help so we've reached out to your email. Looking forward to hearing from you soon.
Great product and customer service!
Pivo has been a pleasure to deal with, from the product to customer service. This device offers tools perfect for social media marketing and athletic purposes too. Highly recommend!
7 de junho de 2025
Opinião espontânea
Resposta da Pivo
Hi Ellison, sorry to hear about this. We'd like to help you on this concern but we need more information to identify you and assist further! Thanks.
This is the best idea for realtors
This is the best idea for realtors. I guess since I’m an older Realtor, I should have questioned how easy would it be to set up pivo & actually start using it. I’ve had this for almost a month & gone through several of the training videos. I’m still unable to use the AI portion and get it functioning properly.
24 de agosto de 2025
Resposta da Pivo
Hi Diana. We've received your review, and we'd be glad to assist you. We've sent you an email to further assist you. Hope to hear from you soon.
Resposta da Pivo
Hi Sunny. We're so sorry to hear about your experience with Pivo. We'd like to help. We've reached out to your email. Looking forward to hearing from you soon.
I am still waiting for someone to get…
I am still waiting for someone to get back to me about my issue. So far my experience is horrible with any customer service.
25 de agosto de 2025
Resposta da Pivo
Hi Evelyn. We're sorry to hear about your experience. Upon checking, one from the Customer Service team responded to your concern and they'd like to know your preferred date and time for the 30 minute 1-on-1 session. You may respond to his email with a ticket #147372.
Resposta da Pivo
Hello Wyman Farr,
Thank you so much for the 5-star review! We're thrilled to hear you had a great experience with us. Your support means a lot, and we're always here if you need anything in the future.
Thanks again for choosing us!
Learning how to use it now
Learning how to use it now! Cant wait to take my videos to the next level!
25 de agosto de 2025
Resposta da Pivo
Thank you so much for the 5-star rating! 🌟
We truly appreciate your support and are thrilled to hear that you’re enjoying your experience with Pivo. Your feedback means a lot to us and motivates our team to keep improving. If there’s ever anything you need, we’re just a message away!
As a non-social media user
As a non-social media user, you have made the process easy to understand. Now it is in my hands to execute
25 de agosto de 2025
Resposta da Pivo
Thanks for your 4-star rating! 🙌
We’re glad to know you had a positive experience with Pivo. If there’s anything we can do to make it a full 5 stars next time, we’d love to hear your thoughts! Your feedback helps us grow and serve you better.
Great fast talking sales people Horrible service after the sale .mer service It's very very slow…
Customer service It's very very slow and must be AI and not a real person, You get no real answers. There is no phone number to call and no real person to talk to.
They can respond to my review but they can't remedy my issues. They asked me to respond to the same email that I've already tried to get help from.
22 de agosto de 2025
Resposta da Pivo
We're sorry to hear this.
Thank you for your feedback, and we're truly sorry your experience with Pivo didn’t meet expectations. We'd love the opportunity to make things right. If you’re open to it, please reach out to our support team at support@pivo.ai, and let us know more about the issue you faced.
Your feedback is important, and we’re here to help.
N’investissez pas dedans..
L’idée de filmer seule avec un suivis est top mais cependant ça tiens absolument pas ses promesses !
J’ai le Pivo spécial equestrian, il perd la plus part du temps le cheval même sur une petite surface
Fait un zoom excessif au lieu de prendre l’ensemble du paysage
Ne reconnaît pas les chevaux de robe foncé
Aucun système qui fait que l’on pourrait verrouiller sa « cible » afin d’être tranquille si jamais il y a plusieurs chevaux dans un même endroit
Et des qu’on a la moitié de la batterie sur le téléphone l’application de veux plus filmer alors que celui ci c’est bien déclenché mais au bout d’un moment le téléphone se verrouille et on perd les rush
De plus ça arrête de filmer quand on se fait appeler..
bref ça ne vaut pas la peine d’investir dedans autant prendre un trépied et faire un plan large ou plan serré si on fait de « l’obéissance »
4 de setembro de 2025
Opinião espontânea
Resposta da Pivo
Bonjour Zoé,
Merci de nous avoir fait part de vos commentaires. Nous sommes désolés d'apprendre que vous rencontrez des problèmes avec le suivi des chevaux et nous comprenons votre frustration.
Nous serions ravis de pouvoir vous aider directement et de résoudre ce problème au plus vite. Veuillez nous envoyer un e-mail à support@pivo.ai avec les détails de votre problème et notre équipe se fera un plaisir de vous aider à le résoudre.
Merci encore de nous avoir signalé ce problème ; nous sommes là pour vous aider !
The inspector spoke very soft and it…
The inspector spoke very soft and it was hard to understand him.
18 de agosto de 2025
Resposta da Pivo
Hi Christa. We appreciate your feedback. Rest assured that we're taking our customers' feedback seriously, and we'll inform the person who conducted your training for improvement. If there's anything we can help you with, you may send an email to support@pivo.ai. Thank you, and have a great day!
Un excellent mini trépied
Un excellent mini trépied : solide, stable, pratique et joli.
31 de maio de 2025
Resposta da Pivo
Merci beaucoup pour votre avis 5 étoiles ! Nous sommes ravis que vous ayez eu une excellente expérience avec nous. Nous apprécions sincèrement votre soutien et espérons vous accueillir à nouveau prochainement !
Misleading Sales
I bought pivo at a summit in Dallas. we were among the last ones to leave on the last day of the summit. After the demo I specifically asked if there was a subscription that goes with the purchase, not just me, two other friends of mine asked too. We were clearly told there is NO subscription that goes with it. the item came on time. my friend opened the package and soon realized its a subscription model and returned it within the return window. I made the mistake of delaying the opening. When i reached customer service, they refused, on the basis of the return window. The product is expensive and the subscription model makes it even more expensive. I am tired of vendors forcing customers with the sale. even if its unused.
31 de agosto de 2024
Opinião espontânea
Resposta da Pivo
Hi there, we're sorry to hear about your experience with Pivo. We'd love to help. Kindly send us an email at support@pivo.ai for us to assist you better.
Commande rapide et utilisation facile
Commande facile, réception rapide, facile d’utilisation
7 de agosto de 2025
Resposta da Pivo
Votre excellent commentaire a illuminé notre journée ! Nous sommes ravis que vous ayez apprécié votre visite. Merci de nous avoir fait partager votre expérience !
Patient and Thorough Support
Extremely helpful and patient with me when I encountered an issue. They ensured a complete resolution.
7 de agosto de 2025
Resposta da Pivo
Wow, what a wonderful review! We'll be sure to pass your kind words along to our customer service team. Your satisfaction is our top priority, and it's great to know we met your expectations.
Very useful assistance
Very useful assistance, but I wonder why you don't have a manual (PDF) that PIVO users can refer to. I don't find the instructional videos very helpful.
10 de agosto de 2025
Resposta da Pivo
We appreciate your review! Thanks for taking the time to share your positive experience. Here's the link to our Support Hub, specifically to the Pod Manual (https://support.pivo.ai/hc/en-001/articles/360043885591-Pivo-Pod-Quick-start-guide-PDF)
Keep moving a camera back and forth
I’m using the Pivo for my horse riding lessons. Although the Pivo captures the horse on screen, it constantly moves the smartphone camera back and forth without stopping. Watching the video makes me feel nauseous, similar to feeling carsick. Do you have any tips for stabilizing the camera?
21 de julho de 2025
Resposta da Pivo
Hi Taeko. We're sorry to hear about your experience with the horse riding lesson. We'd love to help. Please send an email to support@3i.ai for further assistance. Thank you, and have a great day!
Very helpful and fantastic customer…
Very helpful and fantastic customer service
8 de agosto de 2025
Opinião espontânea
Resposta da Pivo
Thank you for the 5-star rating! Your support means the world to us.
Très bien et je l'utilise souvent pas…
Très bien et je l'utilise souvent pas toujours facile à régler j'ai mis du temps mais ça marche
21 de julho de 2025
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