Pivo Opiniões 

400
•
TrustScore: 4 em 5

3,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 3 em 5 estrelas

J'ai acheté un pivo silver. Le trepied est très bien. Mes chevaux sont noirs ou très foncés. Le pivo perd le suivi régulièrement quand le cheval passe trop près ( 3 m c'est encore trop près) au tro... Ver mais

Classificada 5 em 5 estrelas

Exact description: The product model numbers R1 and RE1 are not indicators of specific Pod models. You can identify with the actual Pod size. There is a clear distinction between the two... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I’m extremely happy with my Pivo ! The delivery company did mess up a bit but the support service was more than impeccable. Happy customer and delighted Pivo user !

A empresa respondeu

Classificada 5 em 5 estrelas

Il mio Pivo ha presentato problemi di durata della batteria e di collegamento audio durante le lezioni. Mi sono messa in contatto con il supporto online, che è stato rapido e disponibile, mi hanno fat... Ver mais

Informações sobre a empresa

Escrito pela empresa

Pivo converts your smartphone into an auto-tracking camera that follows your movement. It's your training partner, coach, and cameraman rolled into one.


Informações de contacto

3,8

Bom

TrustScore: 4 em 5

400 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 92% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,8

Todas as opiniões

(400)

83 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

the time it took someone from the pivo…

the time it took someone from the pivo team to get back to us, withing a day!! amazing service,

thanks

13 de maio de 2025
Opinião espontânea
logótipo da Pivo

Resposta da Pivo

Hello Julien,

Your feedback means a lot to us and we're glad that you're satisfied with the service provided by our support team.

Have a great day!

Best,
Pivo Support

Classificada 5 em 5 estrelas

Great customer service

Great customer service! Sherwin was incredibly responsive and quickly resolved our license issue. He even followed up afterward to make sure everything was working perfectly. Thank you, Sherwin!

10 de maio de 2025
Opinião espontânea
logótipo da Pivo

Resposta da Pivo

Hi EJ,

Thank you for the positive feedback and we're happy to know that Sherwin was able to resolve your issue and ensure that everything was taken care of.

We hope you'll enjoy using Pivo for your filming needs!

Best,
Pivo Support

Classificada 5 em 5 estrelas

Satisfied!

30 de abril de 2025
logótipo da Pivo

Resposta da Pivo

Hi Patricia,

We're glad to hear that you're satisfied with Pivo.

Thank you for being our valued customer!

Best,
Pivo Support

Classificada 1 em 5 estrelas

Honestly this is the absolute worst…

Honestly this is the absolute worst product on the market. I demand a full refund as well as a refund for the subscription which is a complete joke. What, are you all smoking weed in your robot corner laughing at the absurdity of this bogus product? Making fun of the customers? I can’t wait to make a social media storm. What a mess. I’ve had five pivos, only one worked. Your tutorials are bullshit. Get a grip.

17 de abril de 2025
logótipo da Pivo

Resposta da Pivo

Hi Kukla,

We're very sorry to hear about your experience and truly regret the frustration this has caused. That’s certainly not what we want for any of our customers.

We’ve responded to your email to clarify the situation and provide direct support. To clarify here as well — you do have access to the features included in your subscription, but some of them (like AI Tracking 2.0 and Lessons Mode Recording) are located in different areas of the app, which might not have been clear from the start. We're here to walk you through how to access and use those features if you're open to it.

We understand your disappointment and are more than willing to help resolve things.

Again, we appreciate your feedback and are committed to improving our service and communication.

Best,
Pivo Support

Classificada 4 em 5 estrelas

the support group is wonderful

the support group is wonderful. I am a little disappointed the company did not replace my Pivo that seems to be defective.

22 de abril de 2025
logótipo da Pivo

Resposta da Pivo

Hi Concetta,

Thank you for the response.

Your feedback is important and we've taken note of this to further improve our services.

We wish you the best,

Pivo Support

Classificada 5 em 5 estrelas

Great product, exceptional customer service.

Great product, even better customer service! Went above and beyond after my travel case left strange marks on my new Pivo. Ensured I had a new pivo and a new case, even followed up to see how everything was working.

1 de maio de 2025
Opinião espontânea
logótipo da Pivo

Resposta da Pivo

Hi AIK,

We're glad to know that you're satisfied with the support we provided.

Thank you and have a great day!

Best,
Pivo Support

Classificada 5 em 5 estrelas

Very prompt and empathetic customer…

Very prompt and empathetic customer service. I contacted them when my pivo battery was not able to hold a charge, and they thoroughly troubleshooted the pivo. When none of the steps worked, they immediately sent a replacement. This happened twice, which was unfortunate, but I was very grateful that each time, they took the time to help.

18 de abril de 2025
logótipo da Pivo

Resposta da Pivo

Hi Teeny,

We're happy to know that you're satisfied with the service and resolution that we offered.

Thank you for being a valued customer of Pivo.

Best,
Pivo Support

Classificada 5 em 5 estrelas

works well

My first shipped broken, they replaced it and i love how well it tracks me when i ride 10/10 recommend and they have great consumer support

18 de abril de 2025
logótipo da Pivo

Resposta da Pivo

Hello Layla,

It was our pleasure assisting you.

Your feedback means a lot to us.

Have a great day!

Best,
Pivo Support

Classificada 5 em 5 estrelas

PIVO Tripod

The tripod came in and has exceeded my expectations. Very sturdy and pretty easy to pack up.

17 de abril de 2025
logótipo da Pivo

Resposta da Pivo

Hi M Bean,

Thank you for sharing your feedback with us.

We're glad to know that the Tripod exceeded your expectations.

Best,
Pivo Support

Classificada 5 em 5 estrelas

Bonne prise en charge du service…

Bonne prise en charge du service client, rapide et efficace.
Les réponses aux questions via mail sont très rapides c'est appréciable.

21 de abril de 2025
Opinião espontânea
logótipo da Pivo

Resposta da Pivo

Bonjour Stéphane,

Merci pour votre réponse positive.

Bonne semaine à vous !

Cordialement,
Support Pivo

Classificada 5 em 5 estrelas

Customer Service

My device is as broken and I was not sure of warranty and repair. Even though it was not under warranty, I was helped and received a new discount for the new device. Shane made it so easy by sending an invoice and then shipping the new device. The process went smoothly and I was checked up on several times. The communication and follow up were amazing.

4 de abril de 2025
Opinião espontânea
logótipo da Pivo

Resposta da Pivo

Hello Jade,

We appreciate you taking time to share your Pivo customer service experience with us.

We'll continue providing the best service possible to our valued customers.

Best,
Pivo Support

Classificada 5 em 5 estrelas

Fast and friendly support

Very friendly and fast support and provided the exact solution I needed

2 de abril de 2025
Opinião espontânea
logótipo da Pivo

Resposta da Pivo

Hello Sandra,

Thank you for sharing your feedback with us.

We're glad that your experience with Pivo was good.

Best,
Pivo Support

Classificada 1 em 5 estrelas

Große Enttäuschung

Ich habe den Pivo Silver gekauft, weil er auch schnelle Bewegungen aufnehmen soll. Ich hatte folgende Stolperfallen, die meisten hätte ich ohne AI nicht überwunden:
die angegebene App Track passt nicht zu meiner Anwendung.
Optimal wäre die Pivo+ aber die gibt es nicht in Europa. Frage: warum nicht? Warum ist die Pivo+ App nur in den USA und Asien verfügbar?
Also habe ich nach vielem Probieren in der Pivo Track diese gelöscht und die Pivo Play heruntergeladen. Allerdings: nur durch Zufall bin ich drauf gekommen, dass man durch die Einstellungen in der Pivo Play App die features der Pivo+ downloaden kann.
Allerdings stimmen die Angaben der Play nicht mit den erweiterten Möglicheiten der Pivo+ App überein.
Was jedoch die größte Enttäuschung ist: Nachdem ich endlich die Aufnahme hinbekommen habe und den Clip für Instagram nochmals überprüfen wollte, waren die Rotationsgeräusche des Pod durch die Bewegung stark auf der Aufnahme zu hören! Das darf meiner Meinung überhaupt nicht sein. Abhilfe schafft da wohl nur das Micro (das ich heute morgen nachträglich bestellt habe).
Insgesamt bin ich mit dem Preis/Leistungsverhältnis überhaupt nicht zufrieden. Ich habe mich für Pivo entschieden, weil ich dachte, Sie würden die Qualität und Funktionalität halten, die Sie versprechen. Aber dem ist leider nicht so. Ich überlege wirklich, das gesamte Paket (ich habe in die Komplett-Version investiert zusätzlich das Pivo-Mic) zurückzuschicken. Da kann ich mir auch was günstigeres kaufen.

2 de abril de 2025
Opinião espontânea
logótipo da Pivo

Resposta da Pivo

Hallo Gudrun,

Vielen Dank für Ihr Feedback.

Wir entschuldigen uns für die Unannehmlichkeiten.

Pivo+ und Pivo Track sind dieselbe Anwendung, Pivo+ wurde jedoch umbenannt.

Bezüglich des Geräuschproblems senden Sie uns bitte eine E-Mail an support@pivo.ai, damit wir Ihnen weiterhelfen können.

Mit freundlichen Grüßen,
Pivo Support

--

Hello Gudrun,

Thank you for sharing your feedback with us.

First of all, we apologize for the inconvenience you experienced.

We want to clarify that Pivo+ and Pivo Track are the same application, but the former was just renamed.

Regarding the noise issue, please send us an email at support@pivo.ai so we can assist you further.

Best,
Pivo Support

Classificada 5 em 5 estrelas

I appreciate the prompt replacement…

I appreciate the prompt replacement when I had an issue. So far the new unit is working well.

18 de março de 2025
logótipo da Pivo

Resposta da Pivo

Hello Judy,

We're glad to know that you had a pleasant customer service experience with us.

Thank you for sharing your feedback with us.

Best,
Pivo Support

Classificada 3 em 5 estrelas

Old type B charger shows product age

Old type B charger shows product age. I was unaware the product was that old. The CC program is only 1 year. I was told limitless when purchased. Nothing works correctly and I am wasting the 1 year subscription that I thought was limitless. I requested training at sign up, but have yet to see anything other than initial vids. I like product and potential... i just want it to work

18 de fevereiro de 2025
logótipo da Pivo

Resposta da Pivo

Hi Charles,

Rhank you for your feedback! We're sorry to hear about your experience. We’d love to help get everything sorted so you can make the most of your Pivo and subscription.

Please reach out to our Customer Success team at support@pivo.ai so we can assist you directly.

Best,
Pivo Support

Classificada 5 em 5 estrelas

Very helpful

Very helpful, no hassle support!

5 de março de 2025
Opinião espontânea
logótipo da Pivo

Resposta da Pivo

Hi Steph,

We're happy to hear your positive feedback.

We wish you the best.

Warm regards,
Pivo Support

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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