Excellent value and excellent service. The guys I dealt with were polite, pleasant and keen to be helpful as possible. After the only time a phone was not answered I was called back within a minute. S... Ver mais
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Leia as opiniões dos outros
Harry and his team were outstanding. From start to finish we felt liked valued individuals, not just another booking. First time ever our mileage has been recorded when we dropped the car off. In addi... Ver mais
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The company make extra miles to take care of my car after I booked them at last minute after find out my previous booking with different company was huge mistake .when I pick up my car to make me feel... Ver mais
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Amazing service at the start and end of our holiday. It was early morning and awful weather so I missed the entrance to the car park. A gentleman called and asked if I had just driven past, then d... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Platinum Valet is a professional meet and greet airport parking service based at Birmingham Airport, offering a seamless, reliable, and customer-focused experience from drop-off to collection. We specialise in convenient valet parking, allowing customers to drive directly to the terminal where one of our fully insured, trained drivers will meet you, handle your vehicle with care, and park it securely while you travel. On your return, your vehicle is delivered back to you promptly, so you can continue your journey without delay. At Platinum Valet, we pride ourselves on professionalism, punctuality, and transparency. Our operations are carefully managed to ensure efficient vehicle handling, clear communication, and a smooth customer experience at every stage. We also offer a range of optional add-on services, including vehicle cleaning and electric vehicle charging, allowing customers to tailor their booking to suit their needs. Customer satisfaction and trust are at the core of everything we do, and we are committed to maintaining high standards of service, safety, and accountability.
Informações de contacto
Birmingham Airport, Valet Parking, Ambassador Rd, B26 3AW, Birmingham, Reino Unido
- 08000432432
- sales@platinumvalet.uk
- platinumvalet.uk
4,6
Excelente
153 opiniões
Respondeu a 100% das suas opiniões negativas
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Brilliant service
Brilliant service. Harry made sure car was waiting when we arrived and car was given a good clean. Will definitely be using again when we fly next
29 de junho de 2025
Opinião espontânea
Resposta da Platinum Valet - Approved Meet & Greet Operator
Hi Ian,
Thank you for your 5-star review! We’re thrilled to hear you had such a great experience with Platinum Valet.
We’ll be sure to share your feedback with the team — they’ll be delighted to know their efforts made a positive impression.
We really appreciate you taking the time to share your thoughts and look forward to welcoming you back on your next trip.
Kind Regards,
The Platinum Valet Team
Outstanding service
Outstanding service. Great communication at the airport on arrival and car was waiting for us when we arrived back and was all cleaned for us. Harry the guy we met was so helpful and it was a pleasure to deal with him. Would highly recommend this company if parking at Birmingham Airport
29 de junho de 2025
Opinião espontânea
Resposta da Platinum Valet - Approved Meet & Greet Operator
Hi John,
Thank you for your 5-star review! We’re thrilled to hear you had such a great experience with Platinum Valet.
We’ll be sure to share your feedback with the team — they’ll be delighted to know their efforts made a positive impression.
We really appreciate you taking the time to share your thoughts and look forward to welcoming you back on your next trip.
Kind Regards,
The Platinum Valet Team
I had a great experience at Platinum…
I had a great experience at Platinum Valet. The staff made me feel very comfortable. The customer service was exceptional.
26 de junho de 2025
Opinião espontânea
Resposta da Platinum Valet - Approved Meet & Greet Operator
Hi Hemant,
Thank you for your 5-star review! We’re thrilled to hear you had such a great experience with Platinum Valet.
We’ll be sure to share your feedback with the team — they’ll be delighted to know their efforts made a positive impression.
We really appreciate you taking the time to share your thoughts and look forward to welcoming you back on your next trip.
Kind Regards,
The Platinum Valet Team
Resposta da Platinum Valet - Approved Meet & Greet Operator
We are glad to hear that you received a superb service from our team. Your satisfaction is our highest priority, and we are dedicated to maintaining the highest standards of quality.
We look forward to the opportunity to serve you and your vehicle again in the future.
Top class service
Top class service, very professional, would come back again.
20 de junho de 2025
Opinião espontânea
Resposta da Platinum Valet - Approved Meet & Greet Operator
We are glad to hear that you received an exceptional service from our team. Your satisfaction is our highest priority, and we are dedicated to maintaining the highest standards of quality.
We look forward to the opportunity to serve you and your vehicle again in the future.
Really great customer service
Really great customer service. Would definitely use the service again!!
19 de junho de 2025
Opinião espontânea
Resposta da Platinum Valet - Approved Meet & Greet Operator
We are glad to hear that you received an exceptional service from our team. Your satisfaction is our highest priority, and we are dedicated to maintaining the highest standards of quality.
We look forward to the opportunity to serve you and your vehicle again in the future.
Great experience all around
Great experience all around! Pick up was quick and easy, no waiting around and when my car arrived, it was clean, inside and out. Will definitely use again.
18 de junho de 2025
Opinião espontânea
Resposta da Platinum Valet - Approved Meet & Greet Operator
We are glad to hear that you received an exceptional service from our team. Your satisfaction is our highest priority, and we are dedicated to maintaining the highest standards of quality.
We look forward to the opportunity to serve you and your vehicle again in the future.
I arrived at the airport my car was…
I arrived at the airport my car was picked up by the company up on arrival the car was delivered to the airport nice and shiny, highly recommended amazing staff amazing services.
23 de junho de 2025
Opinião espontânea
Resposta da Platinum Valet - Approved Meet & Greet Operator
We are glad to hear that you received an exceptional service from our team. Your satisfaction is our highest priority, and we are dedicated to maintaining the highest standards of quality.
We look forward to the opportunity to serve you and your vehicle again in the future.
Top Class Service
Great service from the moment of arrival, right to departure. There was no waiting around. First class! Would definitely recommend.
22 de junho de 2025
Opinião espontânea
Resposta da Platinum Valet - Approved Meet & Greet Operator
We are glad to hear that you received an exceptional service from our team. Your satisfaction is our highest priority, and we are dedicated to maintaining the highest standards of quality.
We look forward to the opportunity to serve you and your vehicle again in the future.
Amazing experience all round
Amazing experience all round. Staff were prompt, handover was seamless, and I left on my trip feeling sure that my car would be well taken care of.
13 de junho de 2025
Opinião espontânea
Resposta da Platinum Valet - Approved Meet & Greet Operator
We are glad to hear that you received an exceptional service from our team. Your satisfaction is our highest priority, and we are dedicated to maintaining the highest standards of quality.
We look forward to the opportunity to serve you and your vehicle again in the future.
Amazing service
Thoroughly impressed by this meet & greet valet service. The staff were professional, friendly, punctual and dressed smartly. It truly felt like a premium service which I would highly recommended to anyone.
17 de junho de 2025
Opinião espontânea
Resposta da Platinum Valet - Approved Meet & Greet Operator
We are glad to hear that you received an exceptional service from our team. Your satisfaction is our highest priority, and we are dedicated to maintaining the highest standards of quality.
We look forward to the opportunity to serve you and your vehicle again in the future.
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