Prime Coffee Suppliers Opiniões 

100
•
TrustScore: 4 em 5

3,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Having used Prime's services for the last couple years, I've never had an issue. The customer service is quick to reply and if I'm ever in need of answers, they are there to help. I'll continue purcha... Ver mais

Classificada 5 em 5 estrelas

Great communication from the team the whole way through the process. Adam, the owner called me personally to explain an unexpected delay which was a nice touch. New coffee machine arrived safe and sou... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

They stated an item as ‘9 in stock’ and charged my account immediately. 19 days later and there’s been no change to the order status since it was raised. I contacted them for more information and only... Ver mais

Classificada 5 em 5 estrelas

Purchased a Fiorenzato grind by weight grinder. The process was brilliant and, even though the item I wanted wasn't in stock, I was kept informed about availability at all times. My grinder arrived... Ver mais

Informações sobre a empresa

  1. Fornecedor de máquinas de café
  2. Loja de café

Escrito pela empresa

Specialists in the Coffee industry supplying espresso machines, grinders, tampers, coffee beans and all other accessories. Whether you are looking for a machine for your home or business we have something to offer, our mission is to provide you with amazing coffee and improve your daily brew. Order today for free delivery on all products.


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

100 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 53% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,9

Todas as opiniões

(100)

59 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

A positive turn.

Ordered a Fiorenzato grinder, which was listed as "in stock" - then received an email to say it would be next month.

I was admittedly concerned about the credibility of the company based on other reviews. However, I spoke to Adam on the phone and he resolved the issue in a very positive way.

18 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Good communication

Good communication. I had a message from ups that I need to pay import fees. after sending an e-mail to prime coffee I got the response that it was an error and i don't need to pay. Machine was delivered quickly, too. Very good experience

7 de agosto de 2025
Classificada 5 em 5 estrelas

Superb Service

I have recently purchased a grinder and coffee machine from this company. I have had many interactions with Adam and found him to be approachable, generous, professional and very efficient. I cannot speak highly enough of the wonderful experience that he facilitated. This is truly a first class company and owner. They have my highest recommendation.

21 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Adam is a rare find in 2025

When I first contacted Prime Coffee Sales, I only had a vague idea of what I was looking for. After speaking with Adam, I ended the call not only with a clear understanding of the most suitable machine for my needs, but also with the rare and refreshing feeling that I had just experienced truly exceptional customer service.

Adam is an absolute gem… personable, knowledgeable, and genuinely enthusiastic about what he does. His commitment to helping customers is evident in every part of the conversation, and he went above and beyond to make sure I had all the information I needed.

I cannot recommend Prime Coffee Sales highly enough. It’s a real joy to come across someone like Adam, and our interaction now sits proudly on my short list of truly outstanding service experiences.

6 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I bought a coffee grinder from Prime…

I bought a coffee grinder from Prime Coffee Suppliers and couldn’t have been happier with the experience. I contacted them by phone to ask some questions and was impressed with their knowledge of the products and before confirming my choice I was asked about my setup to make so was buying the right grinder for my needs. I also spoke to Andy after I had received the grinder and he was very helpful with my query and I would have no hesitation in dealing with them in the future.

29 de julho de 2025
Classificada 5 em 5 estrelas

Excellent all round service

Extremely friendly, helpful and honest when discussing and arranging a major purchase. Kept me updated with passage of items from Italy to their warehouse. Very responsive to queries. The courier company PCS used kept me updated and carried to VERY heavy items up two flights of stairs.
Cannot fault the service at all.

14 de julho de 2025
Classificada 5 em 5 estrelas

Great little knock box.

Considering the product came from Italy, delivery was very quick. Good updates via the link provided. Sent an email and received a quick and friendly response. Will use again.

11 de junho de 2025
Classificada 5 em 5 estrelas

Outstanding service and communication…

Outstanding service and communication from Adam throughout the entire process. I ordered the Cube and the All Ground Sense grinder, fully aware that there would be a wait due to stock availability. Adam kept me well informed every step of the way.

The Cube arrived first but unfortunately had a fault. It was promptly collected, assessed, and replaced with a brand-new unit in no time — which works perfectly. As a gesture of goodwill (completely unprompted), Adam also sent over some coffee, a pair of Fellow cups, and a Sanremo T-shirt — a thoughtful touch that really went above and beyond.

The grinder arrived yesterday and is absolutely spot on. I’m now living my home coffee dream thanks to these amazing products.

A huge thank you to Adam. It’s clear that if I ever have any questions or issues in future, I’ll be in safe and responsive hands.

24 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I just like to say what a great service…

I just like to say what a great service I had with this suppliers my df64 gen 2 is amazing it come on time and I would recommend the suppliers to anyone I am going to order so e more stuff of of them

13 de maio de 2025
logótipo da Prime Coffee Suppliers

Resposta da Prime Coffee Suppliers

Hey Nicholas, thanks for your review and order of the DF64 grinder, I'm really glad you like it! :) It's a great grinder and the 0 retention on these is fantastic. Looking forward to seeing you again as a customer - Prime Coffee Suppliers Team

Classificada 5 em 5 estrelas

Easy ordering process and swift…

Easy ordering process and swift delivery. Very happy.

12 de maio de 2025
logótipo da Prime Coffee Suppliers

Resposta da Prime Coffee Suppliers

Glad you had a positive experience! We always like seeing happy customers, if you ever need anything feel free to reach out! Have a great day.

Classificada 5 em 5 estrelas

LCF Experience

I visited their stand at the London Coffee Festival to learn more about the Rocket espresso machine for a potential purchase. I got some great advice on both brewing the best cup of coffee but also learning about how the machines work. 10/10 Service, would absolutely recommend!

17 de maio de 2025
Opinião espontânea
logótipo da Prime Coffee Suppliers

Resposta da Prime Coffee Suppliers

Hey Paulina, it was great to meet you at our stand at the London Coffee Festival this year. I'm glad you enjoyed the experience and advice given, and of course making some expert coffee! Good luck on your coffee journey, if you ever need any help or free advice you know where we are! - Adam

Classificada 5 em 5 estrelas

so grateful to have an expert to guide me

Just what companies used to be like. Prime Coffee Suppliers are brilliant. Loving my new grinder. thank you for my coffee beans also.

1 de maio de 2025
logótipo da Prime Coffee Suppliers

Resposta da Prime Coffee Suppliers

Hey Ann, thanks for the lovely review!! I'm really glad you are enjoying your new grinder, it's been a joy helping you. If you ever need anything do feel free to reach out. :) - Prime Coffee Suppliers Team

Classificada 5 em 5 estrelas

Adam at Prime Coffee has been a real…

Adam at Prime Coffee has been a real star. He has done so much to help me get a perfect coffee. Sending me different videos and talking me through everything over the phone. He has been so helpful and patient with me. I could not have asked for a better service. I cannot say enough other than a really big thank you. I would truly recommend this company.

7 de maio de 2025
Opinião espontânea
logótipo da Prime Coffee Suppliers

Resposta da Prime Coffee Suppliers

Hey Sandi, thanks for your lovely review! I'm so glad we are getting great coffee on your Bellezza Valentina Coffee machine, it's been a pleasure to help you and work through the issues in order to get a great cup of coffee from your machine. We are always here to help and advice, so if anything else comes up please let me know! :) We feel lucky to have you as our customer. - Adam

Classificada 5 em 5 estrelas

Very happy customer

Super speedy delivery, excellent communication from Adam throughout. Highly recommended and would happily purchase a coffee machine from this company again in the future!

17 de abril de 2025
Opinião espontânea
logótipo da Prime Coffee Suppliers

Resposta da Prime Coffee Suppliers

Hey MG! Thanks so much for your review, this is very kind! We look forward to hearing from you again in the future - Prime Coffee Suppliers Team

Classificada 5 em 5 estrelas

Adam and his team were very helpful and…

Adam and his team were very helpful and knowledgeable about coffee machines and advising on which one would work for my business. He always got back to me within a couple of days, and so I would definitely recommend using him to supply your business. Thanks Adam !

10 de abril de 2025
Opinião espontânea
logótipo da Prime Coffee Suppliers

Resposta da Prime Coffee Suppliers

Hey Benjamin, thanks for your lovely review! It's been an absolute pleasuring serving you on your journey to pick the right Coffee Machines for your business. I wish you all the best moving forward and if you need any help in the future you know where we are! Have a great day :)

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais