Real Foods Opiniões 

4832
TrustScore: 4.5 em 5

4,5

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Classificada 5 em 5 estrelas

The products I get from Real Foods are always great, whether it's my regular order or something special. In recent years their delivery has improved and is now equally great.

A empresa respondeu

Classificada 5 em 5 estrelas

I wanted a product I can no longer buy locally, but because I am on an "offshore island" (only 3 miles from the mainland and normal charges apply with Royal Mail and many couriers!) the delivery charg... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Superb experience! Real Foods were very helpful to me, this being my first order from them. Goods were collected on the Friday and to my surprise the parcel was delivered on the following Monday mo... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I don't have a good health food store near me so I always order from Real Foods. Their own brand nuts, seeds, flours etc. are great quality and reasonably priced, and they've a good range of organic p... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviço de fitness e nutrição
  2. Serviço de encomenda de comida online
  3. Farmácia
  4. Supermercado

Informação fornecida por diversas fontes externas

For 50 years Real Foods has been at the forefront of natural food retailing and is the largest Scottish retailer of vegetarian, Fairtrade, organic, gluten-free, vegan, wheat-free and special diet food.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

5 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(4832)

85 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Order ref 472819

Order ref 472819
I purchase 2 x 1 kg of Le Paludier brand , these guys send me Le Natursel brand and tried to convince me both are same. In fact the answer I got was ridiculous " "I have received confirmation from our buying department that these are the same products.
I believe that Le Natursel is a distributor of the Le Paludier brand.
Where they are the same product, they are in different packaging’s because we purchase from wholesale, rather than directly from Le Paludier."

Its like saying M&S and Tesco tea are the same because both buy from the same tea estate. Just horrible company with zero customer services . Did not even admit their mistake . I do not recommend buying from these retailer.

10 de junho de 2026
Opinião espontânea
logótipo da Real Foods

Resposta da Real Foods

Thank you for your review, we really appreciate your honest feedback.

We wanted to acknowledge that upon further investigation we have concluded that, whilst closely related, these are two separate products.

In light of this, these have now been correctly listed on our website. Thank you for bringing this to our attention.

Classificada 5 em 5 estrelas

Excellent service

Fast delivery, and good and personal communication from the company.

16 de junho de 2026
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Resposta da Real Foods

Thank you for your kind feedback! We're glad you had a great experience 😊.

Classificada 5 em 5 estrelas

Excellent food

Excellent food , only good thoughts ! Wonderful company I buy regularly from.

16 de junho de 2026
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Resposta da Real Foods

Thank you for your kind review!

We are delighted to hear that you are happy with our service.

We look forward to continuing the good work.

Classificada 3 em 5 estrelas

Good quality produce particularly the…

Good quality produce particularly the Brazil nuts. However the bags had split in transit, or may not have been sealed properly, and the prunes and brazils had got mixed up with everything else.

10 de junho de 2026
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Resposta da Real Foods

We really appreciate you leaving a review!

Delighted to hear that you are happy with the quality of our produce. This is something that we continue to prioritise everyday.

We do sincerely apologise that your item had split open during transit. Please know that we will look into this immediately, to see what we do to minimise this.

From all of us at Real Foods, we thank you for supporting small independent businesses like ours.

Classificada 1 em 5 estrelas

Hate to write this

Hate to write this, as have been a long-time customer of Real Foods’ first wee shop in Morrison Street, but the packet of bay leaves recently sent to us was not at all up to standard. They had very little aroma, and many were brown as this looked like very old stock. The contrast between this packet and the previous one I bought online from someone else is like chalk and cheese. I don’t think the very slow delivery was your fault, but the lack of quality in a basic simple herb makes me cautious about trusting you again with serious items, and I would be glad of your reassurance on this point.

11 de maio de 2026
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Resposta da Real Foods

Thank you for your honest review. We appreciate you feedback greatly and hope to continue our long standing relationship.

I am really sorry to hear that this has been your experience. We take quality issues very seriously, as we take pride in our range and quality of products.

This has already been raised with our team, to ensure that we can rectify this immediately.

Classificada 5 em 5 estrelas

All The food i ordered was correctly…

All The food i ordered was correctly selected and carefully packed.
I needed vengan good for my family what are arriving next week.
I received my order in record time
Delivered well by parcel force.
Thank you
Food like unsulphured apricots are not available anywhere else.
Thank you

10 de junho de 2026
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Resposta da Real Foods

Thank you for leaving a review!

We are delighted to hear that everything went smoothly.

Classificada 2 em 5 estrelas

Was happy to pay a little more because…

Was happy to pay a little more because we like the laundry liquid scent. Unfortunately we were sent the wrong scent to what we ordered and could have paid less for this scent elsewhere.

8 de junho de 2026
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Resposta da Real Foods

We're very sorry that you received the wrong scent. We understand how disappointing this is, especially when you specifically chose and paid extra for a particular product. Thank you for your feedback, and please accept our apologies for the mistake.

Classificada 4 em 5 estrelas

Great quality food

Great quality food, promptly dispatched with the free delivery for quantity and no surcharges.

Packaging not appropriate for a heavy object however, and fell apart somewhere in transit but with goods inside intact.

8 de junho de 2026
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Resposta da Real Foods

Thank you for your honest review!

We are delighted to hear that you are happy with the quality and delivery.

I am sorry to hear about the dispatch and we will work on this, with our couriers and packers.

Classificada 5 em 5 estrelas

Real Food is excellent

Real Food is excellent! Ive been ordering for years and a few things went wrong, but it was not their fault. That was ordering apple compot in glass jars -they broke. ...... not their fault. But that isnt the point, the point in this review , is to express the outstanding excellent quality and uniquiness like artichokes and wild garlic, of their fresh vegatables, salads they add flowers to their hand selected salads , it is truly the best fresh produce and all organic, available in the UK I reckon. I cant get organic apricots or onions at tesco but I can at Real Food! I live in NW Wales and they deliver here by DPD free- Thank you real food team, you are Stars! With Grattitude and deep appreciation- Catherine

21 de maio de 2026
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Resposta da Real Foods

Thank you for your lovely review!

We are delighted that we could make things work for you.

The whole team look forward to continuing to provide you with fresh organic produce.

Classificada 5 em 5 estrelas

Fabulous lerida figs

Fabulous lerida figs, fast delivery and great communication throughout.

22 de maio de 2026
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Resposta da Real Foods

Thank you for your review!

We are happy to hear that you were satisfied with our products, delivery and service.

We look forward to processing your next order.

Classificada 5 em 5 estrelas

easy to order

easy to order, delivery in specified time

20 de maio de 2026
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Resposta da Real Foods

Thank you for sharing your review!

Glad to hear that we were able to make the process as smooth as possible for you.

Classificada 5 em 5 estrelas

Wild Garlic

I have ordered Wild Garlic through Real Foods and it arrived fresh and well packaged. I couldn’t find any near where I leave so this was amazing.

14 de maio de 2026
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Resposta da Real Foods

Thank you for your kind review!

We are glad to hear that everyhing arrived to you in perfect condition.

Classificada 5 em 5 estrelas

Excellent Service

I have been a customer of Real Foods for almost 10 years and appreciate their exceptional quality of food and service.

17 de maio de 2026
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Resposta da Real Foods

We really appreciate your support over the last 10 years!

From all at Real Foods, we look forward to continuing to supply you with great products and service.

Classificada 5 em 5 estrelas

Great selection of products

Great selection of products that you can't find in the shops. Very fast - next day delivery. Thanks.

12 de maio de 2026
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Resposta da Real Foods

Thank you for leaving a review!

Your support means alot to us.

- From all at the Real Foods Team

Classificada 5 em 5 estrelas

Excellent product at a good price

Excellent product at a good price and reliable quick delivery.

11 de maio de 2026
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Resposta da Real Foods

Thank you for your review.

It's great to hear that you are satisfied with our service.

We look forward to processing your future orders.

Classificada 5 em 5 estrelas

Great product range

Great product range, quick delivery, minimal packaging. Excellent, highly recommended

6 de maio de 2026
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Resposta da Real Foods

Thank you for your kind words!

We look forward to continuing to provide our efficent service for you.

Classificada 5 em 5 estrelas

Real Foods is now my main supermarket

Real Foods stock many brands and products that are hard to find in mainstream supermarkets and local independent shops. Real Foods has become my first choice 'supermarket'. The customer service is excellent, very fast response from real people. The delivery time is fast, the orders accurate and well packed in recyclable packaging.

7 de maio de 2026
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Resposta da Real Foods

Thank you very much for shopping with us and leaving this review!

We appreciate your support and generous words.

We look forward to processing your next order.
-Real Foods Team

Classificada 5 em 5 estrelas

Great experience all round

Easy to use, informative website. Thought there was a problem with postage, quickly responded to and package located. Quick delivery. Fresh, clean well packaged produce. A great experience and purchase. Thank you

1 de maio de 2026
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Resposta da Real Foods

We are so glad you had a great experience and thankyou for sharing!

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