Ordered my hair extensions last week and got next day delivery. Still not received these and even emailed DHL they advised me i need to email the merchant which i’ve emailed you guys about 10 times an... Ver mais
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Ordered my hair extensions last week and got next day delivery. Still not received these and even emailed DHL they advised me i need to email the merchant which i’ve emailed you guys about 10 times an... Ver mais
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Having to write another review as this is the only way this scam of a company respond to customers. I have emailed 4 times as well as message them on all social media channels regarding them sending m... Ver mais
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Absolutely love the Riri hair extensions. Make sure when washing the hair extensions condition thoroughly as the hair can become dry and tangle. Otherwise it's good. My hair extension only lasted me 3... Ver mais
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I’ve recently discovered riri hair extensions and I’m glad I did as they are amazing. I spoke to a lady through the messaging service on TikTok shop and she helped me with my colour match as I was uns... Ver mais
A empresa respondeu
We're RiRi Hair Extensions; The brand taking over your hairdrobe for next level hair goals. We believe hair goals should be accessible to all, whatever your budget. Our Girl Gang Mission is to provide the ultimate quality in hair transformation at affordable prices. We got you girls, instant insta worthy hair goals without breaking the bank. RiRi's is more than just a brand, founded by RiRi herself by spotting a gap in the market for quality, easy and affordable clip in hair extensions to boost self confidence , promote individual beauty and to create a girl gang that can trust in RiRi's to achieve on trend, celebrity inspired hair for less. Conquering the retail stores, RiRi's is now also known for it's thriving salon in Lakeside Shopping Centre Essex and developing the highest quality human hair pieces and wigs which are changing peoples lives. Stay Tuned for whats next ...
Bottom floor, next to Primark, opposite Millie’s Cookies, RM20 2ZP, West Thurrock, Reino Unido
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Do not buy “human” hair extensions from this company! Ive bought a pack from them in October for £220, within 3-4 wears (with proper care mind you) the hair started to get extremely tangled and frizzy, making it impossible to wear without brushing it every 2 minutes! I have contacted the company several times but all they say is “14 day returns policy, hair must be unworn and unused”. The hair is clearly not a 100% remy human hair and literally resembles synthetic extensions now as the strands are thick and don't feel like real hair at all now. Ive even taken it to a hairdresser and asked if they can save the hair with any treatments, and within 2 seconds of touching the hair I was told there is no way those hairs are 100% real human hair. I will now be reporting them to trading standard for misleading advertising and fake goods.

Resposta da RiRi Hair Extensions
I fell for all the TikTok lives promoting riri hair extensions. I ordered a ponytail off their website for £40. DPD did not deliver my parcel and returned to sender - as reflected in the tracking. Riri are refusing to acknowledge any of my emails requesting a resolution or refund - they delete my TikTok comments and ignore my comments in lives. It’s actually embarrassing. Pick a better company to order your hair extensions from and not one with the customer service of a brick wall

Resposta da RiRi Hair Extensions
Went into the riri hair extension shop in lakeside and haven’t had hair extensions before nor knew much about them, was interested in clip ins and I have short, fine hair when going into the store, I was all interested and excited, and immediately was greeted with dirty looks by the reception girl with black hair, she told me to turn around and looked at my hair and told me off the bat I’d need to pay £250+ for human hair extensions, was NOT friendly at all! The other colleague she was with was lovely, smiley and helped me out. But I was DISGUSTED with the way I was treated by the previous member of staff, even when fitting the hair on my head she was just glaring at me from the view in the mirror. She even sat there eating her lunch, how unprofessional in my opinion. Once trying the hair on I left, just felt quite disappointed and upset by the end of it.

Resposta da RiRi Hair Extensions
Fast delivery and such good quality hair for such a good price. Will not go anywhere else. Love them!

Resposta da RiRi Hair Extensions
I am a returning customer, and last week I placed an order- within two days later, it arrived.
However, due to my own error ; I accidentally ordered the wrong colour.
When I contacted the store number the lady on the phone was so kind and understanding and explained to me on how to go about exchanging for the right colour.
10/10 experience!
RiRis are my 1 true favourite hair extensions!
⭐️⭐️⭐️⭐️⭐️
5 star rating all the way!

Resposta da RiRi Hair Extensions
I don’t normally leave reviews, but I felt I had to warn others. I’ve tried other synthetic hair brands before and none have been as bad as Riri Extensions. The extensions arrived damaged – several clips were broken right out of the package, and the hair itself felt cheap and tangled easily.
I reached out to the company multiple times via email about the faulty product , but they completely ignored me. No response, no apology, nothing. The lack of customer service was just as bad as the product quality. I would strongly advise avoiding this brand – there are much better options out there.

Resposta da RiRi Hair Extensions
The young lady there was so helpful, explained everything to my daughter regarding the extensions, put all the clip ins in for her which looked great.
Will definitely recommend this store at lakeside

Resposta da RiRi Hair Extensions
I will never be ordering from RIRI hair extensions ever again!!! I orderd over 3 weeks ago was meant to come within 3-17 working buisness days
They took 70$ from me and Dident give me my hairpiece I kindly texted them asked them where my parcel was they left me on seen worst customer serivice ever scammers do not order from this website don’t waist your time if I could give 0 stars I would scamming pigs
The ladies who work there are lovely so helpful and so kind they are the best clip in extensions I ever used my holy grail love them 10/10 xx🥰😍😍😍💕💕

Resposta da RiRi Hair Extensions
All these comments about how good the quality of the hair they sell must be by the riri hair team lol. Spent £220 on their human hair extensions just for it to get all tangled and shed after 4 wears. No matter how good I took care of the hair its just really bad quality and was such a waste of money, i wish i bought from another company that is actually reliable. Customer service is just as awful.

Resposta da RiRi Hair Extensions
Very natural colours. Effortless matching. Comfortable to wear with complete confidence.

Resposta da RiRi Hair Extensions
Honsetly ive tried so many syntetic clip in hairs and i can say with my whole heart that this is the best, the length the quality AND the price!!Can always count on the RiRi girls to get these sent out on time & the quality is 10/10 wouldn’t go anywhere else and i love how the colour matcher is free like COME ON??
It doesn’t rip my natural hair and I can’t feel them in my hair ,blends beautifully with my natural hair I get so many compliments when wearing them ,they have such a good selection of colours from bright pink to dark black so you are granted to have a colour to match your hair and loads of styles wether that be a straight ponytail to a curly half head , fantastic service. Would highly recommend. Always great prices and fantastic deals

Resposta da RiRi Hair Extensions
Can always rely on the RiRi girls to get these sent out on time & the quality is just the best wouldn’t go anywhere else 🩷

Resposta da RiRi Hair Extensions
honsetly ive tried so many syntetic clip in hairs and i can say with my whole heart that this is the best, the length😍😍 the quality😍😍 AND the price!!😍 its so affordable for such good quality!! and i loove how the colour matcher is free like hellooo?? thats so sweet. honestly i would buy now now now again! xx❤️

Resposta da RiRi Hair Extensions
Amber in the lakeside store was amazing from start to finish- extremely knowledgeable and genuinely lovely

Resposta da RiRi Hair Extensions
I’ve ordered twice now I could not recommend them enough the hair is such high quality and blends beautifully with my natural hair I get so many compliments when wearing them. It doesn’t rip my natural hair and I can’t feel them in my hair I couldn’t recommend them enough x

Resposta da RiRi Hair Extensions
My extensions arrived so quick and the condition is perfect -match my natural hair so well I couldn’t fault them x

Resposta da RiRi Hair Extensions
Pony tail is fantastic I bought the Bella very dramatic.

Resposta da RiRi Hair Extensions
Amazing quality of hair , fantastic service. Would highly recommend. Always great prices and fantastic deals

Resposta da RiRi Hair Extensions
My first pair of extensions that I got from RiRi’s was absolutely amazing, it made me feel so pretty and gave me some confidence before my holidays and during! not even to mention that i got some Fire bomb pictures. I would love to get another pair from here because it would be so nice to see myself with longer hair again, because i went from blonde to brunette and haven’t had the chance to get new ones especially before my holidays :)

Resposta da RiRi Hair Extensions
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