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Salter Opiniões 11 640

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TrustScore: 4.5 em 5

4,4

Loja de artigos domésticos
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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

There seems to be a bit of a communication issue when a customer wants to cancel an order. Before my order had been dispatched I sent an email to cancel it but 24 hours later it was dispatched. The re... Ver mais

Classificada 5 em 5 estrelas

My new Heston Blumenthal scales are superb. So accurate and easy to use. I wish I’d bought them years ago! Delivery by Yodel was a bit of a nightmare though. Not easy to get in touch with. Also… it... Ver mais

Classificada 4 em 5 estrelas

The product is made of good quality plastic and does look quite solid.i have only used it for spice and saffron (and not coffee) and it does the job perfectly to grind. However, the only point for whi... Ver mais

Classificada 5 em 5 estrelas

I wanted a User Manual for my recently purchased bathroom scales. I wasn't able to obtain one via the website however i received one via an email to the Company within 24 hours. Great service in my op... Ver mais

Informações sobre a empresa

  1. Loja de artigos domésticos
  2. Loja de bancadas
  3. Loja de utensílios de cozinha

Sobre Salter

Escrito pela empresa

Salter

Salter is a name loved and trusted by generations. For over 260 years, Salter have been manufacturing precision technology for the home, making us the UK's No.1 brand for domestic weighing scales. Remaining at the forefront of innovation, Salter now combines electrical, cookware and housewares, including scales, to deliver a full coordinated collection to suit every home.

See our latest ranges for yourselves @salteruk on Instagram, SalterUK on Facebook, or via our website Salter.com

Get in touch

Our friendly and efficient customer service team are happy to help with any queries, just head to www.Salter.com and start a live chat.

Salter

Escrito pela empresa

The oldest British housewares brand
Salter has been built on family values and for 260 years we have proudly brought people together. Whether it’s baking for the family with a Salter scale or sharing special moments over a cup of tea poured from a Salter kettle, Salter offers a range of products to make family life that little bit easier. Offering a promise of quality and reliability across our scales, kitchen appliances, cookware and bakeware, Salter delivers award winning ranges for every home.

Our Shipping & Guarantee Policies

Free shipping & 12 months guarantee

We provide free delivery to our customers on all orders over £15, we also offer a standard 12 month guarantee on all purchases with 15 years guarantee on scales subject to terms and conditions.

Informações de contacto

  • Victoria Street, OL9 0DD, Oldham, Reino Unido

  • salter.com

4,4

Excelente

TrustScore: 4.5 em 5

12 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 97% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais
Classificada 2 em 5 estrelas

The product arrived is bent

The product arrived is bent. I have to bent it back to original shape

3 de abril de 2026
logótipo da Salter

Resposta da Salter

Good Morning,
We’re really sorry to hear that your item arrived bent, that’s definitely not the experience we want for our customers.
Please accept our apologies for the inconvenience caused. Packaging and delivery damage isn’t something we take lightly, and we’d really like the chance to make this right for you.
Please be assured that we have reached out to you directly via email to look into this further.
Best regards,
Aleksandra

Classificada 1 em 5 estrelas

Shockingly poor quality finish on our…

Shockingly poor quality finish on our kettle.
Bought no more than 5 years ago and despite normal everyday use, it looks like it's been kicked about in a gravel pit.
Not sure if this was a one-off bad batch, but I can literally scape the metallic finish off with my thumbnail.
More junk off to landfill. Shame.

17 de abril de 2026
Opinião espontânea
logótipo da Salter

Resposta da Salter

Good Morning,
We’re very sorry to read about your experience and understand how disappointing this must be, especially when the kettle has been used in normal day‑to‑day conditions. The deterioration you’ve described is certainly not what we expect from our products.
While cosmetic finishes can naturally show signs of wear over time, we appreciate you highlighting your concerns.
We do value all customer feedback and will ensure your comments are passed on to our product and quality teams for review.
We’ve requested your details via Trustpilot so that we can reach out to you directly and better understand your experience.
Best regards,
Aleksandra

Classificada 3 em 5 estrelas

did not advise delivery date

9 de abril de 2026
logótipo da Salter

Resposta da Salter

Good Morning,
Thank you for taking the time to leave a review. We sincerely apologise that a specific delivery date was not advised at the time of ordering. We understand how important clear delivery information is and appreciate you confirming that your order was received.
Please be assured that we have reached out to you directly via email to look into this further.
Best regards,
Aleksandra

Classificada 5 em 5 estrelas

We needed a new pan set

We needed a new pan set, and as a Which? member I went there to do my research. I found that Salter had a great score and competitively priced so I place an order. The pans are excellent, and everything the Which? report described was confirmed. I would like to see more Megastone pan options like a Saute Pan (we've had to keep an old one) which would give more flexibility for one pot dishes.

1 de abril de 2026

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