There seems to be a bit of a communication issue when a customer wants to cancel an order. Before my order had been dispatched I sent an email to cancel it but 24 hours later it was dispatched. The re... Ver mais
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My new Heston Blumenthal scales are superb. So accurate and easy to use. I wish I’d bought them years ago! Delivery by Yodel was a bit of a nightmare though. Not easy to get in touch with. Also… it... Ver mais
The product is made of good quality plastic and does look quite solid.i have only used it for spice and saffron (and not coffee) and it does the job perfectly to grind. However, the only point for whi... Ver mais
I wanted a User Manual for my recently purchased bathroom scales. I wasn't able to obtain one via the website however i received one via an email to the Company within 24 hours. Great service in my op... Ver mais
Informações sobre a empresa
Sobre Salter
Escrito pela empresa
Salter
Salter is a name loved and trusted by generations. For over 260 years, Salter have been manufacturing precision technology for the home, making us the UK's No.1 brand for domestic weighing scales. Remaining at the forefront of innovation, Salter now combines electrical, cookware and housewares, including scales, to deliver a full coordinated collection to suit every home.
See our latest ranges for yourselves @salteruk on Instagram, SalterUK on Facebook, or via our website Salter.com
Get in touch
Our friendly and efficient customer service team are happy to help with any queries, just head to www.Salter.com and start a live chat.
Salter
Escrito pela empresa
- The oldest British housewares brand
- Salter has been built on family values and for 260 years we have proudly brought people together. Whether it’s baking for the family with a Salter scale or sharing special moments over a cup of tea poured from a Salter kettle, Salter offers a range of products to make family life that little bit easier. Offering a promise of quality and reliability across our scales, kitchen appliances, cookware and bakeware, Salter delivers award winning ranges for every home.
Our Shipping & Guarantee Policies
Free shipping & 12 months guarantee
We provide free delivery to our customers on all orders over £15, we also offer a standard 12 month guarantee on all purchases with 15 years guarantee on scales subject to terms and conditions.
Informações de contacto
Victoria Street, OL9 0DD, Oldham, Reino Unido
- salter.com
4,4
Excelente
12 mil opiniões
Respondeu a 97% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great products
I ordered a microwave, kettle, toaster, canisters, kitchen roll holder and bread bin in the Kuro design. All matched my expectations. I had the benefit of a discount code and free delivery. I am happy with my purchase and it all looks great in my kitchen. Good packaging too and quick delivery.
6 de abril de 2026
Great design, great quality
I found the Salter website several months ago and have since bought a toaster, kettle, garlic press, frying pans and a wok. All of these products work very well and are beautifully designed. My kitchen has never looked so good and I will be buying more from Salter in the future.
12 de julho de 2025
Exelent service delivery fast
28 de março de 2026
Very pleased with product
Very pleased with product, service was excellent also great delivery
5 de abril de 2026
Ordered good and black kettle
Ordered gold and black kettle , delivered silver and black
5 de abril de 2026
Resposta da Salter
Good morning,
We’re very sorry for this mistake and for any disappointment it caused. Receiving the wrong colour is not the experience we want for our customers, and we apologise for the inconvenience.
Please be assured that we have reached out to you directly via email to look into this further.
Best regards,
Aleksandra
Product was recieved damaged …
Product was recieved damaged only wrapped in a bit of tissue paper and a tiny bit of cardboard wrapping contacted customer services took two days to reply now have to send back for either a refund or exchange rather than them send a replacement then I send back the damaged ones I now have to go to the pain of repacking going to a collection point to send back a damaged faulty product I paid good money for at my own expense to the recieve a exchange which could also arrive damaged not happy with the customer service or delivery salter could do so much better in this day and age
5 de abril de 2026
Resposta da Salter
Good Morning,
We’re very sorry to hear about your experience and genuinely apologise for the inconvenience caused.
Your feedback is extremely important to us, and it will be shared internally to help improve both our packaging standards and our customer service processes. This is certainly not the level of service we aim to provide.
Please be assured that we have reached out to you directly via email to look into this further.
Best regards,
Aleksandra
Not used yet but timely delivery looks…
Not used yet but timely delivery looks to be all in order
29 de março de 2026
Superb wok/pan
Amazing wok, love the sage green colour. Non stick porcelain coating works very well. Easy to clean and great value for money. Waiting to buy the pan set when back in stock.
4 de abril de 2026
Lovely products
Lovely products, good sale price, look good and great quality, dispatched and delivered quickly
4 de abril de 2026
Quick delivery
Quick delivery. Perfect size for taking to and from work. Easy to use
27 de março de 2026
Absolutely amazing brilliant loved it…
Absolutely amazing brilliant loved it best scales I have had and it is fab many thanks
3 de abril de 2026
I used for the first time tonight and…
I used for the first time tonight and this airfryer is unbelievably loud and also the corner of it is damaged!
27 de março de 2026
Resposta da Salter
Good Morning,
We’re really sorry to hear about your experience and appreciate you bringing this to our attention.
This is not the standard we aim to provide, and we apologise for the noise issue and the damage you’ve described. We understand how disappointing this must have been, especially on first use.
Please be assured that we have reached out to you directly via email to look into this further.
Best regards,
Aleksandra
Excellent service
Excellent service, quick delivery. Love my cast iron casserole dish.
3 de abril de 2026
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