Salter Opiniões 11 642

Change my three star review to a five-star review due to the excellent response from the customer service team.
I will leave the review here but you have definitely given me a five-star experience.
thank you for doing your best to resolve the issue it is much appreciated.

Although that products are good quality I keep having to replace my saucepan handles which clip on and off.
Although a good idea in principle they seem so dangerous moving around with boiling hot pans not knowing whether the handles will break or not.
got to with my set both have broken had to purchase another two handles.
Just dangerous but I can't afford to buy a normal set of saucepans now I invested in these ones.
Please can we look into this design both have cracked in the same place.

My item arrived damaged but a replacement was sent out immediately.
Most impressed

Excellent product. Great value. Prompt delivery. Thoroughly recommended.

Great communication and fast delivery!

Lovely looking set, toaster cooks quickly the digital setting is great.

Super quick delivery, as well as dispatch, which is pretty rare.
The scales themselves are great:

- Connects easily every time to my phone
- Gives consistent readings, no random jumps or decreases in weight or fat. Helps that I weigh myself most days, so I can see trends over time, which is what matters.
- Lots of info to use, as getting in healthy shape is about body composition, not just losing weight of any form.

One thing that could make the app better would be for it to give you some info about what each of the metrics means. Edit: There is info, it’s on the main Measuring section.
And there’s no heart rate info in the app, even though the scales can apparently measure it.

All round great scales, that I’ve been using around 3 months, and an improvement over my Hume and older Withings ones.

Eventually Salter replaced my Wok. Katie from Customer service showed a level headed and customer focussed
response to my issue.

Very helpful customer services. They kept their promise to notify when the goods I wanted were back in stock,. The replacement parts seem to be of good quality too.

Great products exactly as described fast delivery too.

Easy to order, quick delivery.

Great service

Delivered quickly and item was in good condition

good little timer that measures hours, minutes and seconds, and the volume of the beep is adjustable - a nice touch. Quite heavy, but a replacement for my pocket one which still counts down (or up) the time but whose beep has gone silent.

the kettle has already broken

Delighted with the speedy delivery of glass turntable plate.

Great! It is large,sturdy and accurate.

we have order other products from you before. all have bin very good. and quickly sent out thanks.