SeamsFriendly Opiniões 

71
•
TrustScore: 3.5 em 5

3,5

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

The supposedly custom-made dress I ordered fit me like I was a child wearing my mother's clothes, or a circus tent. They offered to remake it for "free" except I would have had to pay import duties a... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

I would never buy from SeamsFriendly again. This company sent me two dresses that didn't fit me at all and didn't refund me afterwards. They even failed to send one of the items I ordered.... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I bought a mustard yellow pleated skirt with pockets. It is a great basic pleated skirt with good quality coated wood button, and an extra button sewn onto the label. Color of fabric and product was a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great customer service. The clothes are made to measurement, and mine took a little extra time to make, but they communicated wonderfully throughout the whole process. Then when my order arr... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de roupa
  2. também em
  3. Loja de moda feminina
  4. Loja de moda infantil
  5. Loja de moda masculina
  6. Loja de roupa em tamanhos grandes
  7. Loja de vestuário western

Escrito pela empresa

We are the only fashion brand in the world offering a collection of Infinitely Customizable Clothes where Every Style is Available for Women, Men, and Kids of All Body Types, Sizes, & Heights.


Informações de contacto

3,5

Aceitável

TrustScore: 3.5 em 5

71 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 80% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,5

Todas as opiniões

(71)

15 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

They did a great job

They did a great job. It does take time for the clothes to reach you as they make them to order, but it was in a reasonable time frame.

14 de março de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

The Perfect Summer Dress

I ordered two items. Both turned out to be superb in terms of quality, style, and size; everything is exactly right for me because they were customized for me. I would recommend Seamsfriendly to anyone looking for apparel for themselves or their loved ones

2 de janeiro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Above Expectations

The color, style, and fit of the dress were all fantastic. Compared to what is accessible for pregnancy outfits on any other site, this brand has a gorgeous, vast collection, plus the size is perfect for me. Their excellent customer service has been the cherry on top. The entire experience was good. Thank you, SeamsFriendly, for making me feel good.

23 de dezembro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

I ordered 2 garments- a jumpsuit and a…

I ordered 2 garments- a jumpsuit and a dress, both turned out to be great! The fabric was soft to touch and breathable for the skin and the stitching was high end! There were good size POCKETS in both the garments, a thoughtful design element. The unboxing experience of the delivery was good, there was a personalized note with my name and the outfits came in an eco friendly bag. Overall, I'll buy again and highly recommend this brand for the feel of their clothes and construction of the garment.

17 de agosto de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

soddisfatta

personalmente sono soddisfatta degli acquisti, una volta effettuato l'ordine mi hanno scritto per conferma delle misure, ed hanno adattato i capi alle mie misure, dall'ordine alla consegna ci è voluto quasi un mese, ma se pensate che sono stati fatti ex novo sulle mie misure e spediti dall'India come tempo ci sta tutto, spedicono con corriere quindi contate che ci sarà la dogana da fare, per un capo handmade personalizzato, fatto con tessuto 100% naturale il prezzo, compresa la dogana, è comunque più che buono! ricomprerò sicuramente

3 de agosto de 2021
Opinião espontânea
Classificada 4 em 5 estrelas

I have purchased a number of high…

I have purchased a number of high quality items from this company. I have had a couple of issues with tearing one with a button and one with a seam I was offered a small refund or both occasions so I could get them mended locally. I am very tall with long legs and find it difficult to get well fitting clothes in the high street. Most of the clothing items they sell have useful pockets and most of made from cotton. I hate alot of the material used in high Street shops. I am not interested in fast fashion and want items I can wear for many years.

19 de julho de 2021
Opinião espontânea
Classificada 1 em 5 estrelas

Dishonest about returns policy

Had a terrible experience with this company. Their website promises free returns, but what they don't tell you is that they don't just GIVE you the return. I bought a dress from them and it arrived way too small. This is likely on me for sharing the wrong measurements. But at the end of the day, the dress didn't fit. Their website doesn't say "We ONLY refund items in case of our design team's error." It says "If you're not sold within 7 days, you can return the item." I'm not sold, and yet, they will not let me return the item. Instead they wrote back (more than a week after I filed the return request) asking for pictures, telling me the design team was not at fault, and basically leading me on a merry dance. Feels frustrating and dishonest.

15 de julho de 2021
Opinião espontânea
logótipo da SeamsFriendly

Resposta da SeamsFriendly

Hi Anika,

Greetings from SeamsFriendly!

We happily accept returns for the below-mentioned reasons (as per our return policy):
1. What you ordered isn't what you got - you received the wrong item.
2. What you got is a completely different color.
3. There is a manufacturing defect, or the product's quality isn't up to the mark.
4. You received the wrong size - a garment that is not appropriate for the size selected or measurements shared.
5. You received a damaged item.

However, for reasons such as the customer not liking the product, we don't encourage returns. Since every product at SeamsFriendly is made-to-order, these returns hurt the business and environment.

We were trying to understand what went wrong by requesting more info on the issue and images to identify the root cause so that we're able to offer you an appropriate solution.

We have reviewed the measurements of the garment. The bust was made to 37.5 inches, and the hip was made to 41 inches - made correctly as per the body measurements shared by you.

We're a small, eager-to-learn brand trying to accomplish a big goal of offering high-quality designerwear to women of all shapes and sizes.

We make every product exclusively against an order and customize our garments to give the best possible fit. However, despite being aware of your body measurements, we couldn't provide the right fit.

We want to take this opportunity to learn, improve, and better our understanding of size and fit for diverse body types. We would like your support in this journey.

You can return the Maroon Handspun Knee Length Dress (WDRS212) to us at the address mentioned below through the "Priority Mail International® Small Flat Rate Box" service of USPS

SeamsFriendly LLP
F-66, Vinay Path, Bani Park,
Jaipur, Rajasthan - 302016, India
+91-9680156840

Please mention that this item is being returned for correction and mention the lowest possible value of these items to avoid customs clearance delay.

Please let us know as soon as you return this item, and share the return shipping charges receipt with us.

We will refund you for the item and the return shipping charges as well.

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