We booked twice through seascanner and both times all went well. The second time MSC would not release our tickets even though we completed the web check in on their website. So we emailed Seascanner... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
We booked twice through seascanner and both times all went well. The second time MSC would not release our tickets even though we completed the web check in on their website. So we emailed Seascanner... Ver mais
A empresa respondeu
After requesting a change to the departure date of the cruise I booked on Seascanner, the next day, I received a no quibble email from Jeanette saying she had P&O on the line and all went 'A' okay. I... Ver mais
I was very dubious about asking for help through the website instead of actually talking to a real person but Noami has been very helpful and rectified our problem very quickly and efficiently This... Ver mais
I have booked a few cruises with SeaScanner, but today was the first time I needed to cancel a booking and move to a different date. Aimee was very helpful, finding alternative dates and recommending... Ver mais
Whether you’re looking for the best UK cruise deals, a family cruise holiday or a luxury cruise with your favourite cruise line, you’ll find the widest range of cruise holidays to book online right here on Seascanner.co.uk. Search and browse our huge range of cruises, read about the destinations you can visit, discover the facilities on board the amazing cruise ships then check availability and book online - it’s easy! All bookings are fully ABTA protected for your peace of mind and backed by over 30 years of cruise experience, so you can book your dream cruise in complete confidence.
Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 84% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Good value site if you want to book a cruise and great after service once you have booked. Highly recommend and I will be using this site again. Thank you Shelley for all your support
Price on Seascanner was better than than booking directly with the cruise company. Online booking was clear and easy. Would definitely look at booking with Seascanner in the future.
Competative pricing and a clear booking process.
Easy to find who what when how got the booking done
Very helpful with sorting out the booking. Mitch went above and beyond to help.
One of the best price cruise company out there.
Very easy online booking, great prices too. Used this company many, many times.
Needed to add items to my booking, sent an email, response in time stated, spoke to a lovely person called Naomi, so helpful, she called me and all sorted in quick time. Would recommend.
Second time booking with Seascanner, both times we found exactly what we wanted at a lower price than booking direct. Would definitely use again.
Always quite a bit cheaper than other cruise booking companies. Srarted using them about 4 cruises ago! Easy to use, emails confirm everything and if any issues they get back to you via email pretty quick.
Booking was not straightforward
Communication was very poor
My experience was great, very easy to book and great pricing.
I’ve been onto customer service a few times and everything I asked was dealt with very efficiently and quickly.
Looking forward to my cruise and I loved the little titbits that I received from customer service to make my cruise memorable.
Booking was booked incorrectly by me contacted sea-scanner who put it all correct for me dealing with p & o so I now have a cruise suited to my requirements thank you sea-scanner
We made booking and paid in full really good price .only negative was they sent us out a reminder for full payment again after a few days saying if not paid cruise would be cancelled wevthen had to do a lot to see what was going on cant call them only thing you can do is mail them and about 5 days later they get back to you telling you not to worry everthing is paid in full and sorry for the worry that first mail had been sent
I had a teething problem booking my MSc cruise on the site and went onto a live chat session with Angelina who was very efficient in resolving the issue to allow me to complete my booking at a great discounted price.
Overall easy booking on the website. Excellent competitive prices compared with similar cruise travel agents. A discount code is also a nice bonus. Only one small negative was when emailing to link bookings it took 7 days to respond but as the cruise was for next year it wasn't a problem and my request was fulfilled.
Naomi quickly replied and solved an online query with the cruise line.
Great deals that other companies don't tell you about, easy to book a cruise.
Simple booking process, Saved a few hundred pounds compared to booking direct and once I booked it transferred instantly to the cruise line so was exactly the same as booking direct but much cheaper, I was very impressed and will definitely book through sea scanner again
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