I nearly always book a cruise through Seascanner. They're usually the cheapest. I've only had to contact customer service after booking my last cruise. I contacted them twice, once with an easy reques... Ver mais
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Leia as opiniões dos outros
We booked twice through seascanner and both times all went well. The second time MSC would not release our tickets even though we completed the web check in on their website. So we emailed Seascanner... Ver mais
A empresa respondeu
After requesting a change to the departure date of the cruise I booked on Seascanner, the next day, I received a no quibble email from Jeanette saying she had P&O on the line and all went 'A' okay. I... Ver mais
I was very dubious about asking for help through the website instead of actually talking to a real person but Noami has been very helpful and rectified our problem very quickly and efficiently This... Ver mais
Informações sobre a empresa
Escrito pela empresa
Whether you’re looking for the best UK cruise deals, a family cruise holiday or a luxury cruise with your favourite cruise line, you’ll find the widest range of cruise holidays to book online right here on Seascanner.co.uk. Search and browse our huge range of cruises, read about the destinations you can visit, discover the facilities on board the amazing cruise ships then check availability and book online - it’s easy! All bookings are fully ABTA protected for your peace of mind and backed by over 30 years of cruise experience, so you can book your dream cruise in complete confidence.
Informações de contacto
Reino Unido
- seascanner.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 84% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Shannon dealt with my questions quickly…
Shannon dealt with my questions quickly and efficiently putting my mind at rest thankyou very much
Very pleased with the response from…
Very pleased with the response from Customer Service. Shannon was very helpful and sorted out our flight time and pick up from our hotel.
Nice to have the reassurance.
Seascanner excellent service by Aimee
I recently booked a cruise through Seascanner and had the absolute pleasure of dealing with Aimee. From start to finish, their customer service was nothing short of exceptional. They were incredibly knowledgeable, patient, and answered all of my questions with total professionalism. They went above and beyond to make sure every detail of our booking was perfect and completely put my mind at ease. Booking a cruise can sometimes feel overwhelming, but Aimee made the entire process entirely seamless. I highly recommend Seascanner and will definitely be booking through them again!
Shannon has been incredibly helpful in…
Shannon has been incredibly helpful in arranging the cruise that suits my family
It was very easy booking our cruise…
It was very easy booking our cruise with Fred. Olsen through Seascanner and we saved money this way too. We chose the cabin we wanted and their communications were clear and helpful throughout thanks.
Easy booking + Great price
The booking process was easy and the price for 3 day cruise on the QM2 phenomenal! Even when there was a question about the reservation the phone service was kind and effective.
Easy to book at a great price
Easy to book at a great price. Helped with questions and assisted with preference to dining times. Altogether a great experience.
Booked a cruise through seascanner and…
Booked a cruise through seascanner and was easy to navigate and prices good. Needed to change my bed from king to twins and Aimee did so and emailed very quickly yo say it was done. I would def use again
Thank you very much to Aimee
Thank you very much to Aimee, I made a booking error which I only discovered last minute at the weekend. I was expecting a very stressful couple of days waiting for it to be sorted but Aimee had it rectified very quickly and smoothly. Great service!
Great customer service as always
Great customer service as always. Shannon is very helpful.
Thanks Aimee
Aimee, thanks for help with my queries.
Booked 4 times with Seascanner and all staff are really helpful, great prices and good communication.
Thanks.
My cruise was redeployed from the med…
My cruise was redeployed from the med to the canaries and was replaced by a ship 15 years older than my original ship . Having booked in yacht club this change of ship to me was a downgrade but as I was sailing on the 01/01/28 the nearest sailing was new years eve on a world class ship which the company wasn't willing to put me on but Erin managed to sort it out so I could get on the world class ship on my original sail date just from another port. I can't thank Erin enough for all that she did .
Wrong dates booked
We booked a cruise for our family. However our daughter was offered a teaching degree course and could not make the dates we had booked. After contacting Royal Caribbean and Seascanner things looked bleak !
Step forward Aimee from Seascanner, she absolutely took charge of the situation and liased with Royal Caribbean on our behalf. She was patient,answering all our emails within minutes and kept us fully up to date.
Just 12 hours after first contacting her it was fully sorted, re booked and new details sent to us confirming everything.
An absolute pleasure to deal with someone who really cared, her professional approach was exemplary !!!
If I could give 100 stars I would, we will book with Seascanner fir all our future cruises.... Thank you so much.
Great service and price
Website easy to navigate making the…
Website easy to navigate making the booking process simple
very easy to follow options and great…
very easy to follow options and great price
Great website and best deals online
I recently booked a cruise online with Seascanner and the process was simple from start to finish. Easy website to navigate and great customer service. Will definitely book with Seascanner again.
Easy to use site
Easy to use site, found the cruise we wanted and got it cheaper than the Cruise companies own site. And still got the Cruise companies incentives as well. Booking process was easy and the payment terms were really useful.
Seascanner UK......YES!
ease of use, great and quick customer support and best cruise prices especially for singles-standout!
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