Seascanner UK Opiniões 

3169
•
TrustScore: 4.5 em 5

4,7

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I lost my bank card which meant I missed a payment to my instalment plan. I was unable to update my card details online and contacted customer services. I spoke with Erin who was super helpful and wit... Ver mais

Classificada 5 em 5 estrelas

After requesting a change to the departure date of the cruise I booked on Seascanner, the next day, I received a no quibble email from Jeanette saying she had P&O on the line and all went 'A' okay. I... Ver mais

Classificada 5 em 5 estrelas

I was very dubious about asking for help through the website instead of actually talking to a real person but Noami has been very helpful and rectified our problem very quickly and efficiently This... Ver mais

Classificada 5 em 5 estrelas

We booked twice through seascanner and both times all went well. The second time MSC would not release our tickets even though we completed the web check in on their website. So we emailed Seascanner... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Agência de viagens de cruseiro

Escrito pela empresa

Whether you’re looking for the best UK cruise deals, a family cruise holiday or a luxury cruise with your favourite cruise line, you’ll find the widest range of cruise holidays to book online right here on Seascanner.co.uk. Search and browse our huge range of cruises, read about the destinations you can visit, discover the facilities on board the amazing cruise ships then check availability and book online - it’s easy! All bookings are fully ABTA protected for your peace of mind and backed by over 30 years of cruise experience, so you can book your dream cruise in complete confidence.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 84% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(3169)

1059 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I booked a cruise with Seascanner uk…

I booked a cruise with Seascanner uk and have needed to have conversations with customer service I.e. upgraded etc … I have found the cruise lines do not budge.. no matter what… when you’ve paid extra.. It will always cost a bit/lot more for every single thing..even if it will spoil your holiday (like allocation or of room in noisy part of the ship when you have medical issues… Mitch in Seascanner customer services was so upbeat, efficient and true to his word.. he is brilliant and deserves a shout out. Well done Mitch

1 de outubro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Good customer service

Always a good service with competitive prices. The booking process is straightforward. Customer services always respond quickly to emails and Aimee has been particularly helpful with my recent query.

2 de outubro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Thank you Erin

I needed some help with amending my booking and Erin could not have been more helpful. She was friendly, prompt, super helpful and her emails made the whole experience very personnel, nothing was too much trouble.
Thank you Erin

1 de outubro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Sent email to say trying to update…

Sent email to say trying to update credit card, they came back next day saying there is a problem with the system and they will call me when payment goes out to get it sorted. Shannon was very helpful

29 de setembro de 2026
Opinião espontânea
logótipo da Seascanner UK

Resposta da Seascanner UK

Hi Cheryl,

Thank you for taking the time to leave us a 5* review, we really appreciate your feedback!

We’re delighted to hear that Shannon was so helpful when assisting you. We’ll be sure to pass on your kind words to her.

We hope you have a wonderful time on your cruise and look forward to helping you again in the future!

Kind regards,
Seascanner Customer Support Team

Classificada 5 em 5 estrelas

Booked 3 cruises with sea scanner and…

Booked 3 cruises with sea scanner and always got the best prices and fab service especially from Aimee

30 de setembro de 2026
Opinião espontânea
logótipo da Seascanner UK

Resposta da Seascanner UK

Hi Claire

Thank you for taking the time to leave us a 5* review, we really appreciate your feedback!

We’re delighted to hear that Aimee provided fabulous service when assisting you. We’ll be sure to pass on your kind words to her.

We hope you have a wonderful time on your cruise and look forward to helping you again in the future!

Kind regards,
Seascanner Customer Support Team

Classificada 5 em 5 estrelas

Kim Lee

I had a fantastic experience with Seascanner UK, thanks to Aimee's exceptional support. I was originally looking for a cruise on a specific date, but the budget-friendly cabins were already sold out, and I didn't want to opt for a higher price.
Instead of letting me walk away, Aimee went above and beyond. She proactively searched for alternative dates and presented me with similar itineraries that perfectly matched my preferences and budget. Her professionalism, patience, and resourcefulness turned a disappointing situation into a great success. Highly recommend SeaScanner, and a huge thank you to Aimee for her brilliant work!

29 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I just want to thank Shannon at…

I just want to thank Shannon at Seascanner Customer Support for all your help. I’ve used you before on previous cruises and your service is amazing. Thank you Shannon.

29 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Jeanette Conley has been such a great…

Jeanette Conley has been such a great help with advice and guidance when I phoned in a panic. She communicated clearly putting me at ease. She dealt with my problem and emailed me the information required within a few hours. Thank-you again.

28 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I am very satisfied when I called up…

I am very satisfied when I called up the Customer support team and she is able to sort out my remaining balance o payment turned out to not go through. The I asked about my flight change and she is able to get out my flight information as well and provide a link for me to log in and see details.

28 de setembro de 2026
Opinião espontânea

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