Secret Cinema Opiniões 

874
•
TrustScore: 3 em 5

2,9

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Classificada 1 em 5 estrelas

Total load of rubbish. Chaotic performance, not a musical I've ever scene, when film being showed on screen and actors running here there and everywhere. Total waste of money. Never even stayed for w... Ver mais

Classificada 5 em 5 estrelas

The experience was very much different to what I expected, was a brilliant production. Great music, the band was awesome, great singing and incredible dancing. Note it was 35 C and they all performe... Ver mais

Classificada 5 em 5 estrelas

I went to the show yesterday and needed a level of assistance as I'm recovering from some health issues. From the moment I arrived, they could not do enough to make sure I was ok. Nothing was too much... Ver mais

Classificada 2 em 5 estrelas

Really disappointing having attended the first Grease production in Bsrnes many years ago and encouraged my friends to attend this one. Similar to other reviews, has totally lost its magic. A real sha... Ver mais

Informações sobre a empresa

  1. Companhia de teatro

Informação fornecida por diversas fontes externas

Secret Cinema specialises in immersive cinema experiences. From cult classics to new releases, films and TV shows are brought to life around you in spectacular sets.


Informações de contacto

2,9

Aceitável

TrustScore: 3 em 5

874 opiniões

5 estrelas
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1 estrela

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2,9

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(874)

13 opiniões nos últimos 12 meses

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Classificada 2 em 5 estrelas

An incredibly boring immersive experience

This was a pathetic excuse of an immersive show. The best thing about it was the set which was beautiful. But, everything else was so poorly done. We got told we would be going on a ride, all it was is a room with lots of flashing lights - if you have epilepsy then don’t go. They said to go look for our clan leader and we walked around for 10 minutes before we found our clan leader. The whole thing was so loud we couldn’t hear our leader most of the time unless you were right next to her. The games they make you play are boring and so lame, they aren’t games but more being subservient to their actors. One of the actors (the guy singing terribly in the bar) walked past me several times to engage with others. I then decided to walk away. If you go, you’ll be lucky to be able to play anything. Most of the time they’ll ask you to chant your clan name and that’s about all you’ll do. You’ll be asked to walk back and forth between the two rooms and there is very little time to get food and drinks if you want to take part. I wouldn’t pay more than the discounted ticket price for this show.

6 de novembro de 2022
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Resposta da Secret Cinema

Thank you Sammy for your feedback. It's disappointing to read that this experience wasn't for you.

Classificada 2 em 5 estrelas

Too secret!!!

I understand the secrecy adds to the fun, and appreciate the encouragement to get public transport but when the trains are on strike and you live 85 miles away you have to drive and park and with zero information on location you have to guess where to park!! We guessed wrong so were quite late. We were encouraged into some activities by actors right at the time we should have met our "captain" so from then on had no idea what our mission was (or that there even was a mission). The dancers/actors were great, the last section "show" part was really good but the first hour or so we were wandering pretty aimlessly. Very glad we had an 85%discounted ticket for £15. Would not have wanted to spend more than £20.

5 de novembro de 2022
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Resposta da Secret Cinema

Thanks so much for leaving us a review, we're really sorry that the Wembley Park station meeting point wasn't sufficient information for parking purposes. Point taken! Really glad you enjoyed the cast's performances.

Classificada 1 em 5 estrelas

Pathetic experience

Bad staff to ensure one's experience is ruined right when you enter. I had a couple of snacks with me and the staff was like you have to eat it right away if you want to enter. When I asked them if they can keep it and I would collect it after the show, they kept on prompting me to eat it as if I am in a reality show to eat x food in x time. When I said no, the guy was like we will refund you, you can step out! Only since I stood my ground, they then made arrangements. This despite the fact that they have lockers which I found after this pleasant encounter.
Now about the show, it could be much better. So I am not a marvel fanboy but the actors play out the important movie scenes only like 10-15 minutes at the end. The actors do come in between in small segments but it's too loud overall for anyone to make sense! Until then it's all about collecting units for which the audience gotta do stuff like dancing etc. Guess cosplayers had a good time! You guys should learn from Phantom peak to understand how interactive and immersive experiences should be! Overpriced and bland food doesn't help either!

5 de novembro de 2022
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Resposta da Secret Cinema

Hi Vinu, thanks so much for your feedback. I'm really sorry you didn't enjoy the show.

Classificada 5 em 5 estrelas

What a great experience

What a great interactive experience, nothing we would ever imagine it to be and it was more than that! Very pleasantly surprised and would definitely recommend!

5 de novembro de 2022
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Resposta da Secret Cinema

Thanks so much for the lovely review Anja, looking forward to welcoming to another Secret Cinema show soon!

Classificada 2 em 5 estrelas

Secret Cinema need to improve communication with disabled people

It took me numerous attempts to contact Secret Cinema to enquire and ascertain that my access requirements would be met. It was extremely stressful before the event to not receive a reply knowing that there wasn't a number to call. When paying £90 for a ticket I think this unacceptable. SC need to do much more to facilitate communication with disabled people. At one point SC agreed to talk to me on the phone about my access needs but it never happened. Freddie is definitely more helpful and empathetic than Cristina though. I was allocated seating at the event with others who have mobility problems but there was limited monitoring of the area so others without access needs joined the area so my friend and I didn't have much room. It didn't help that those who joined us in the access area were very drunk and loud. The premise of SC is brilliant and the night overall was good but the stress in trying to sort access needs means I can only give the experience 2 stars.

23 de julho de 2022
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Resposta da Secret Cinema

Hi Amanda, thanks so much for sharing your frustration with us. I'm pleased to say we now have a dedicated access email address (access@secretcinema.org) as well as an Event Access Form that guests can use to request the specific support relevant to them. I do hope we can do better next time for you.

Classificada 5 em 5 estrelas

Great fun

Great fun. We didn't know what to expect. Light-hearted and warming to see everyone all come together who love marvel.

30 de outubro de 2022
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Resposta da Secret Cinema

Thank you for such a lovely review Alex. We're so glad you enjoyed it!

Classificada 5 em 5 estrelas

My 3rd time at Secret cinema…You have to go !

This is my 3rd time at Secret cinema and it is amazing every time. You never get everything done either ! A night to relax and completely be immersed in your favourite film/ Tv show. Loved the competition in this one would really recommend. The performers are really great and draw you into the world.

30 de outubro de 2022
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Resposta da Secret Cinema

Thank you Olivia, what a lovely review from a dedicated fan. We hope to keep welcoming you back!

Classificada 1 em 5 estrelas

Abandoned in crowd of hundreds of drunk football fans

The assigned meeting place for our event was right where hundreds of people were leaving a massive American football game trying to get to the train. My group and I were trapped in a crowd of hundreds of drunk sports fans trying to find where the event was, as we were not given an alternate meeting place or contact number in case of such an emergency. In the end we gave up, and waited an hour for a packed train home. We were given no way of contacting Secret Cinema, nor did we receive any kind of communication as to an alternate meeting place. We were just thoroughly hung out to dry, as if our experience didn't matter. It was a thoroughly disappointing experience and has put me off Secret Cinema entirely, not just because of the lack of planning on their part, but the numerous ways this crisis could have been averted had there been any attempt to adapt to the situation.

30 de outubro de 2022
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Resposta da Secret Cinema

I'm so sorry Brittany, we normally do reach out to guests on football (or other Wembley event) days to offer an alternate meeting place. I apologise you didn't receive this - please do get in touch on support@secretcinema.org so we can look into your experience in more detail.

Classificada 5 em 5 estrelas

Excellent fun

Excellent fun! A fantastic character led experience with amazing sets, costumes and stories. Ideal for anyone new to the film or those that are fans. You get the best out of the event if you throw yourself into it and follow the guidelines and information on the website.

30 de outubro de 2022
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Resposta da Secret Cinema

We're so very glad you enjoyed your time with us Michelle!

Classificada 2 em 5 estrelas

Just not as good as previous ones

Effort clearly went in to making this but no where near as much effort as previous Secret Cinema experiences. It was easy to get lost in terms of following the story line and there were not enough interactive elements/escape room type activities to engage people who didn't want to interact much with the cast (especially when you've lost the storyline and therefore can't keep up). Mostly overpriced food and drink considering each ticket was over £100 and the cinema screen seats were cramped and uncomfortable (no excuse for this considering a Saturday night performance was undersold). Cannot fault the actors who did a fantastic effort.

29 de outubro de 2022
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Resposta da Secret Cinema

Thank you for your feedback Cameron, I'm so sorry your experience was not what you expected. Very glad you enjoyed the cast's performances though!

Classificada 5 em 5 estrelas

Exceeded expectations - great fun

Wasn't quite sure what to expect, but the evening certainly exceeded anything I could have though of, it was huge fun.

I'm an SF nerd, love the Guardians films, and we bought tickets for two autistic 24 year olds and the parents, who don't usually do this sort of thing and we were all a bit concerned we might be skipping out early. We needn't have worried though, because right from the first moment, the crew were fun, encouraging, and cleverly drew us into the narrative.

Inside, the set is large, detailed, full of fun, intrigue, tasks, side-stories, and overall, keeps you busy for the two or so hours of the event. You're teamed up, you have tasks to complete, and there's lots of friendly competitiveness; you have to engage to get the most out of it.

There are also plenty of food and drink vendors inside, so you can easily chill out for a while if it's all a bit much.

You also don't have to dress up; most people hadn't (we didn't), but it doesn't detract from the experience.

Overall, we had a great time and I'd definitely recommend it.

20 de outubro de 2022
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Resposta da Secret Cinema

Oh David I'm so glad you all enjoyed yourselves so much, your review is heartwarming on so many levels. I do hope you are all able to join us again soon.

Classificada 5 em 5 estrelas

An experience

If they do a show or film you love then go and join in. They do a great job and you can feel like you have been there and become part of the show. Don't miss out and regret it and if you go take part as much as you can.

27 de outubro de 2022
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Resposta da Secret Cinema

Thank you so much Derrick!

Classificada 1 em 5 estrelas

Absolutely terrible experience

Absolutely terrible experience. I know I’m older than average and was also in a wheelchair but my 20 yr old son also hated it. The site says you don’t need to see the film so I did not watch again before going. It was total chaos. Couldn’t find our “clan” got sent to jail but I couldn’t do anything just felt I was in the way. Seems to me they were just trying to get us to buy over priced drinks. We did a secret mission but we had to wait so long to meet our contact I was totally fed up. No story, dreadful acting, singing standard of bad karaoke. Honestly it’s just trying to rob you! We left skipping the film. Would not recommend. If you want an interactive show go to war of the worlds it was a million times better and had a story!

30 de outubro de 2022
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Resposta da Secret Cinema

I'm so sorry your experience was so disappointing Fiona. I've reached out to learn more about what happened.

Classificada 1 em 5 estrelas

DON'T even bother trying to email them

DONT even bother trying to email them, so they cancelled my night last minute had a party of six going some traveling from Derby. offer me to book again with two extra places, great need to book for January as that is when we are all next free, cant do it online because booking service doesn't go that far. try to email them is like pulling teeth out of your skull and had more response from a dead corpse. Apparently if you get to go its meant to be good

10 de outubro de 2022
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Resposta da Secret Cinema

I'm so sorry we had to cancel your show Trissy - the shows are best when full but not over-full and we're working hard to make the experience the best it can be.

Classificada 5 em 5 estrelas

I didn't know what to expect

I didn't know what to expect, despite the great information sent by organisers but, once i got there, it was amazing and my competitive side took over. It was brilliant. There isn't time to get bored and time flies when you immerse. Me and my friend really enjoyed ourselves. Food and drinks prices are not that bad and didn't break the bank. Food was delicious (had a chicken wrap), cocktails were brilliant!!

29 de outubro de 2022
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Resposta da Secret Cinema

Thanks so much for your review Angelica!

Classificada 5 em 5 estrelas

We had such an amazing time at…

We had such an amazing time at Guardians of the Galaxy! If you're a Marvel fan you'll love it! Actors were brilliant and you can get involved as much or as little as you like! Thanks O2 for the tickets!

28 de outubro de 2022
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Resposta da Secret Cinema

Glad you enjoyed it Jens!

Classificada 1 em 5 estrelas

Disappointed for the accessibility of…

Disappointed for the accessibility of the show. After spending over £90 was left sat at the back for most of it having to try to observe myself. Missed the entire finale due to the crowds standing and blocking the view. When I complained, the customer service teams answer was for me to buy more tickets and go again.... bit disappointed

27 de outubro de 2022
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Resposta da Secret Cinema

I'm so sorry we didn't handle this well Miss Jones; I have contacted you directly.

Classificada 3 em 5 estrelas

Go but don't pay premium!!!

Great design and creation of the world but I was disappointed with the amount of interaction/games/missions available, we spent a lot of time queuing for various things. After taking in the initial spectacle we ended up feeling quite bored, more observing than made to feel part of the world. I wouldn't have minded if it was cheaper but we paid for premium tickets which was defiantly not worth the price!
Go but don't pay premium!!!

26 de outubro de 2022
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Resposta da Secret Cinema

Thank you for your review K, I'm sorry you were disappointed by the Premium experience.

Classificada 5 em 5 estrelas

Absolute 5* Experience - No question

I cannot understand how people have put anything under 4 stars for this event!

Guardians of the Galaxy was my first Secret Cinema experience. I had no idea what to expect and was absolutely blown away.

The evening ran like clockwork with every actor and member of staff playing their part. It could not be easy to try and orchestrate groups of people in an extremely loud venue with so much going on constantly, and where they were clearly following a timetable of events that were happening around the warehouse at specific times. But every actor helped guide us and were there to answer any questions we had.

I think it was the sort of event where the more you put into it, the more you got out. Me and my friend jumped into it head first (after 10-20 mins of, admittedly, not knowing what the hell was going on). But once I understood the concept of the clans and how the evening was going to work I spent my time running round, getting involved in every aspect of what was there and thoroughly enjoying myself. So I can only assume that those who didn’t enjoy the event weren’t getting as hands on as we did.

The effects, set and set pieces of story were all phenomenal and it culminated into a fantastic final conclusion to the evening. The acting by all involved was also on point.

The food/drink was standard London prices. It was all pretty simple but tasted nice enough. The cocktails (I had the rum) were particularly nice.

Overall it was a relatively pricey evening but I felt we had a unique experience you wouldn’t get anywhere else. All the actors and the high quality set and effects were all fantastic. So, given the above, the higher price point felt justifiable. I’d be interested to see how another theme would work. I’ll definitely be keeping my eyes out for the next one.

Well done all involved for a fantastic event!

26 de outubro de 2022
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Resposta da Secret Cinema

Wow, thanks for such a great review Steven. We're so glad your first experience with with us was such a good one. Looking forward to welcoming you back to another show!

Classificada 5 em 5 estrelas

Great night out.our third SC event but…

Great night out.our third SC event but the first time we have taken our children who are early 20s. They loved it. There is every opportunity to get involved or just enjoy the great set up. Well done organisers

26 de outubro de 2022
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Resposta da Secret Cinema

Thanks for your review and for introducing a new generation of your family to Secret Cinema! We look forward to welcoming you all back to a future show.

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