Secret Cinema Opiniões 

874
•
TrustScore: 3 em 5

2,9

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Classificada 1 em 5 estrelas

Total load of rubbish. Chaotic performance, not a musical I've ever scene, when film being showed on screen and actors running here there and everywhere. Total waste of money. Never even stayed for w... Ver mais

Classificada 5 em 5 estrelas

The experience was very much different to what I expected, was a brilliant production. Great music, the band was awesome, great singing and incredible dancing. Note it was 35 C and they all performe... Ver mais

Classificada 5 em 5 estrelas

I went to the show yesterday and needed a level of assistance as I'm recovering from some health issues. From the moment I arrived, they could not do enough to make sure I was ok. Nothing was too much... Ver mais

Classificada 2 em 5 estrelas

Really disappointing having attended the first Grease production in Bsrnes many years ago and encouraged my friends to attend this one. Similar to other reviews, has totally lost its magic. A real sha... Ver mais

Informações sobre a empresa

  1. Companhia de teatro

Informação fornecida por diversas fontes externas

Secret Cinema specialises in immersive cinema experiences. From cult classics to new releases, films and TV shows are brought to life around you in spectacular sets.


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2,9

Aceitável

TrustScore: 3 em 5

874 opiniões

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2,9

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(874)

13 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

A Hugel Dissapointment

Its amazing how different the experience can be on the same night…but I can only say how it was for us!

I can honestly say that this was one of the worst experiences I have ever had in my entire life and was a complete waste of time! But for the fact that my wife had spent good money on this as a surprise for my birthday I would have left within 20 minutes of arriving.

We had dressed for the part and I feel grieved that we wasted the effort, time and money doing so!

We were totally confused about what was going on and despite asking and trying to engage the overall mayhem and noise made communication almost impossible. We were supposedly VIP ticket holders but trying to even find our leader or get to meet points was just a waste of time. As far as I could observe this was just a bunch of actors completely wrapped up in there personas not really being overly helpful with directions, coupled with a set which was basically a bunch of bars and food stalls such as you would find at a fun fair! We did try but just could not get involved, we had no idea what was going on and no idea what activities we were supposed do! Was there any organisation or plot? The whole thing was just a loud chaotic mess as far as we could see.

So for those who do read this, a quick note, we ran corporate events for 15 years and wrote interactive events and challenges, this fell way short of our high expectations given the cost we paid and the amount Secret Cinema must have as a budget to deliver the event. It's a shame that they cannot get the simple basic concept of delivering easy to understand instructions and then insuring everyone understands what they are supposed to be doing!!!

If you love noise and chaos and believe that is what an 'immersive experience' is then go ahead and waste your hard earned money!

We won't be coming back, theatre and a nice meal next time far more entertaining.

19 de novembro de 2022
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Resposta da Secret Cinema

Thank you for your feedback Chris. We are sorry to read the experience wasn't for you. Should you choose to return (and of course we hope you do) and require any assistance whilst at the production, our friendly front of house team are always on hand to assist.

Classificada 5 em 5 estrelas

Our Ravager experience was brilliant

Our Ravager experience was brilliant, We were representing the Galactic Spanners which we dressed up in costume, when we arrived we had to report to our Captain. We were given a task of decoding a message. I enjoyed trading our 80"s music for points and somehow ended up with a figurine thrown in too. The whole experience was brilliant and the fact that you had different zones to visit made it realistic. Our evening ended with watching a movie. I would recommend if you are a fan.

20 de novembro de 2022
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Resposta da Secret Cinema

Hi Naomi, thanks for a wonderful review. So pleased you had a great time. We hope you visit us again soon!

Classificada 5 em 5 estrelas

We are the Astral Queens

I had such a great time at The Guardians of the Galaxy show. My clan was the Astral Queens and they were the best. Highly recommended.

17 de novembro de 2022
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Resposta da Secret Cinema

Astral Queens rock! Glad you had a good time. Thanks for taking the time to leave such a nice review :)

Classificada 1 em 5 estrelas

I was so disappointed in Secret Cinema

I was so disappointed in Secret Cinema. We travelled from Manchester to attend amidst train cancellations and the trip was so not worth it. For one, it was completely overcrowded. I agree with a lot of other reviews, unless you are right next to your clan captain you can’t hear what they are saying and so you miss a lot of what is said. It doesn’t matter if you arrive early, due to the sheer number of people (and tall people!) you end up at the back.
We tried to immerse ourselves as much as possible but the majority of challenges literally involve the whole group going to a character, to watch one person who was picked deliver a line to the character in exchange for units (money in GOTG).
The other challenges were dancing or singing or chanting your team name loudly.
All that for £60 per person!!! I have never felt so scammed or disappointed. It’s SO much to charge for what it is. I agree with other reviews, we were new to secret cinema and the instructions given were so unclear. We spent ages wondering around before finding a character who was actually willing to help. Most of the time we just followed our group around from room to room. The cocktails are overpriced (£10.50), and whilst the set is okay it’s just not worth it. Feel incredibly disappointed. I found out from others there that they had codes and only paid £25 - maybe a thing for those local to London, and I feel so scammed that I paid £35 more that for my ticket. I think it’d have been worth £25 so I wish I could get a partial refund. Definitely not worth £60pp PLUS booking fee! (127 for 2 people!)

20 de novembro de 2022
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Resposta da Secret Cinema

Hi Miriam, sorry to read that you didn't have a good experience at our recent production. If you do decide to attend again, please feel free to reach out to our front of house team on site and they will be able to provide assistance.

Classificada 4 em 5 estrelas

Great music

Great music , and great interactive games to earn units for your clan . Amazing costumes !

20 de novembro de 2022
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Resposta da Secret Cinema

Aww amazing - Glad you enjoyed!

Classificada 5 em 5 estrelas

3rd time’s a charm!

This is my 3rd time and by far my favourite. I followed my captain’s instructions to do the missions she told me to do and track down different characters. I tried the limbo dance off and sang for credits and did some trading. It was all brilliant bonkers fun. I’ve read some reviews and can understand that if you go just once then it can be a bit overwhelming and confusing - not that I’m saying that you should go more than once, but it is worth it to see another storyline. I always help anyone looking lost on the night giving them some gentle (non-spoiler) pointers. So maybe adding some in-world MPCs who guide lost souls to help move the action on. Thanks again for bringing this awesome world to life and for all the actors who captured the characters so well. We are Groot!

18 de novembro de 2022
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Resposta da Secret Cinema

Thank you for your feedback and so glad you had a wonderful time. Roll on visit no 4 ;)

Classificada 1 em 5 estrelas

Biggest waste of money

Biggest waste of money. Long story short it is just a venue to get drunk, eat and play childish games

We actually left the venue after 45 minutes

I would avoid at all cost, unless you fancy getting drunk, buying over priced food and fighting with foam fingers

18 de novembro de 2022
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Resposta da Secret Cinema

This is disappointing to read Lucy. We are really sorry that you feel this was and didn't enjoy the experience.

Classificada 4 em 5 estrelas

Very enjoyable but improvements required

The overall experience was good and interaction with the actors and other guests was exceptional. Sets were good and authentic to the beginning of the second film. It did not feel like you were in another galaxy though, more like a film set. More interaction with the lead characters would of been better and the locations were virtually all shops and bars rather than experiences.

The film screening was enjoyable and the mood lighting interacted well. My biggest criticism was being taken to the venue from the meeting point. Everyone was told to walk straight and an actor would be there to meet us. There was no one there! Lots of people walking around like headless chickens in torrential rain not knowing where to go. At least twenty minutes of the allotted two hour experience was lost as a result. The venue was only found by asking Wembley Security staff who happened to be around. This resulted in disgruntled guests who should have been excited in entering the experience.

This was my first Secret Cinema event. Did I think it was as good and enjoyable as other immersive experiences? No. Never the less it was very good if not exceptional and I would go again if arriving at the venue is improved, pricing is right and of course a film / television series that I am a fan of.

16 de novembro de 2022
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Resposta da Secret Cinema

Thank you for your review. Sorry to read you was unable to locate your guide to the venue. Thanks for your feedback and we hope to see you again soon.

Classificada 5 em 5 estrelas

After reading the reviews I was…

After reading the reviews I was lowering my expectations, having been to a number of the indoor and one of the outdoor worlds, I wasn't expecting much. However my group really threw ourselves into the story, met and interacted with characters, got to visit a number of the side rooms and take part in tasks, delivering, stealing, setting people free etc...

We did pay for premium and I must say this was by far the best premium experience I've had, characters really made the effort to engage and you even had a side storyline to do as an extra if you wanted aside from your clan storyline. We didn't even get chance to eat until it was time to watch the screening.

Looking at the amount of empty seats in the screening, I think it may have been quieter than other times, and they didn't shut us in while then doing a second run of the immersive world unlike some of the other commenters here. Also all of the staff we interacted with were very pleasant and many interacted in theme.

Bring back the actors in the screening though please!

17 de novembro de 2022
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Resposta da Secret Cinema

Hey Alex, thank you for a lovely review. We hope to see you at another Secret Cinema production very soon!

Classificada 2 em 5 estrelas

Not worth the price

On my way home from the event, as my friend and I didn't bother with watching the movie. This could have easily been 1 star. The extra star was because of the actors who clearly worked hard. Firstly, the instructions were given to wait on the bottom left of the stairs at the station. The guides were waiting on the other left (the right hand side) and it was pure accident that we spotted them. After I mentioned they were on the wrong side, they still didn't move. Directions we were given were to walk straight down, which we and at least 8 other people did. Please note: it was pouring rain. We kept walking straight and along the way picked up other people who were just as lost as we were. Apparently, there was supposed to be someone on the way who was supposed to tell us where to turn. No, there wasn't. That person obviously didn't want to be under the rain, understandably. We picked up more lost souls along the way. Basically, abysmal directions and tempers were already flaring by the time we found the place - a 30 min walk under the rain later. The event itself was boring. Guardians was just really boring and not stimulating compared to Phantom Peak for example. Be warned: your phones will be placed in a protective pack that only they can open when you leave. To round up this bad experience, we weren't told where to go to unlock the pouches until after we stepped out again under the pouring rain only to queue outside, before another attendee told us there were 3 more people inside to unlock with no queue. It would have been so simple for the 2 people who were guarding the doors to mention where to unlock the pouches. I feel sorry for the actors because they're clearly working hard but I wonder if they're unhappy and therefore just don't care about the details like actually giving correct directions to the venue. 2nd warning: don't go if you're epileptic or have mobility problems. It's not catered for. Disappointed and very underwhelmed by the experience.

16 de novembro de 2022
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Resposta da Secret Cinema

Gigi, thank you for your feedback and apologies your visit wasn't an enjoyable one. We have a number of our team at the assigned meeting point waiting to meet our guests, plus other staff members en route in case of for any late comers. Apologies as there was clearly some confusion during your arrival. We state in our website about phones during the production, our friendly front of house team are on hand throughout the event and are able to unlock your phone should you need it at any point (We just advise that you go to a private area within the venue). Again, apologies that this wasn't made clear during your visit. We also mention about the strobe lighting on our official website and have signage at the venue too. There is an accessible host for every show for anyone that may require additional assistance .

Classificada 5 em 5 estrelas

Guardians of the Galaxy

Recently went to guardians of the Galaxy, as part of secret cinema. This has got to be one of the most favourable ones I’ve been to.

The finale scene was absolutely amazing, so much effort has gone into it, and I am sure I did not see one single person leaving in a negative manner.

5 de novembro de 2022
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Resposta da Secret Cinema

So pleased you read you had an amazing time Su! We hope to see you back again soon.

Classificada 3 em 5 estrelas

Mostly Confusing

I hadn't read these reviews before booking, but having been to the Guardians of the Galaxy event, I agree completely with several of the other users’ comments. In particular, the confusion around what you are actually supposed to do once in there. The performers were very committed to their roles and friendly, and were (mostly) helpful. Unfortunately, what other reviewers have said about the activities feeling childish or overly simple (e.g. jazzed-up rock, paper, scissors - in a hexagonal ring, for some reason) does resonate with our experience. I would also support what people have said about making sure that you find reduced price tickets in the £15 - £25 range, as having paid full price would have left me feeling extremely negative about the whole thing, particularly throwing in our 240-mile round trip.

I did enjoy the experience, but for me, the majority of that came from the company I was with rather than the event itself. Other people’s comments on the crowding is also valid; it was very difficult to move around at times and there were queues which seemed to never move. All in all, I’d estimate that we spent about a third of our time in the immersive experience engaging with some sort of activity, and two thirds confused as to what we were supposed to be doing. The finale was a good way to finish things off, though; this was something we watched rather than interacted with directly. Perhaps this sort of thing is more for people who do live-action role play regularly, but for the benefit of other people, I’d strongly suggest providing considerably more instruction & guidance to help people engage fully. As an aside, the comments regarding the seating in the cinema being uncomfortable are – in my experience – very valid. I am 6ft tall and I had to sit side-on for much of the film!

13 de novembro de 2022
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Resposta da Secret Cinema

Hi John, thank you for your feedback. Please be assured we have logged your feedback and have passed this over to the relevant departments for internal reference. If you choose to visit again (and we hope you do) please reach out to our front of house team should you require any assistance during the production.

Classificada 5 em 5 estrelas

Great night out

Great night out, the sets were amazing and really enjoyed the interactive events.. Friendly staff and a good crowd .

12 de novembro de 2022
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Resposta da Secret Cinema

Great stuff Dean! So pleased you enjoyed the production

Classificada 5 em 5 estrelas

An amazing immersive experience where…

An amazing immersive experience where you can be involved in as much or as little as you choose. Be transported to Terra and help your clan to collect units to be the most victorious…. Lots of mini games and opportunities to win u it’s for your clan- again only if you want to,

12 de novembro de 2022
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Resposta da Secret Cinema

Thank you Elaine for your wonderful feedback :)

Classificada 5 em 5 estrelas

So much fun!

My second visit to Contraxia & so different from last time - both have been absolutely outstanding. All the Secret Cinema performers are superb;
I went on my own but felt fully involved at every moment; loved it!

12 de novembro de 2022
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Resposta da Secret Cinema

Hey Kate, this is brilliant. So pleased you enjoyed it so much that you attended twice! Looking forward to seeing you at another Secret Cinema production again soon!

Classificada 1 em 5 estrelas

Complete waste of time and money

Honestly the biggest waste of time! I left feeling totally confused about what this experience even was. It was basically a bunch of bars and dance offs! The activities were beyond childish, there was no organisation and the whole thing was just chaotic. Just felt like a room full of people getting drunk and dancing which was not what I was expecting. Not immersive whatsoever. Don't waste you time or money on this!

12 de novembro de 2022
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Resposta da Secret Cinema

Hi Sophie, thank you for your feedback. This is important to us and we are always looking at ways to enhance our customers experience. We are sorry to read that this production missed the mark with you. We hope you decide to visit again and should you choose to do so, please feel free to reach out to our front of house team whilst on site and they will be able to provide assistance for you to ensure you feel fully involved in the experience.

Classificada 5 em 5 estrelas

Wonderfully immersive and fun

Guardians of the Galaxy event.

The world building within this experience was fantastic! Once inside, we really became fully immersed in the world and the story, interacting with cast members and fellow attendees.
All of the cast members played their characters wonderfully.

I particularly enjoyed the freedom to explore the world created in whatever way we wanted (we were fully in control of what we did, where we went and how much/little we participated in the story), while the cast members still provided (in-character) guidance and support throughout the experience.

I was a little disappointed with the film viewing, as I had been told by friends who have attended previous events that there are actors performing either in front of the screen or to the sides during parts of the film, but this did not happen in this one....This meant that (apart from lighting effects on the ceiling) the film viewing didn't feel much different from a regular cinema experience.

However, I would highly recommend this experience, due to the amazing immersive experience portion of this event, and will definitely be interesting in attending more of these events in the future!

12 de novembro de 2022
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Resposta da Secret Cinema

Thank you so much for the feedback Katherine

Classificada 4 em 5 estrelas

Amazing experience if you're a super…

Amazing experience if you're a super fan, set was the best I've ever seen, just like the film. However, the room was far too crowded & not really any direction on what you're meant to be doing.
I would definitely go again, there was too much going on to be involved in the story, maybe a second time it would be better.
Saying that the actors were all fantastic & the ending is very good.
Definitely a good day, but don't pay full price.

12 de novembro de 2022
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Resposta da Secret Cinema

We appreciate your feedback Nicki and hope to see you again at another Secret Cinema production soon

Classificada 2 em 5 estrelas

Really Underwhelming

Really Underwhelming

The only previous Secret Cinema experience I've done was the Stranger Things one which was brilliant. This just did not compare.

The venue was quite small and all the different sectors and meeting points were very loud (different music seemed to blast out from several sources at same time), creating a lot of noise and echo in the venue. The actor's microphones were not loud, so it was often very hard to hear them or learn what you had to do. It was very crowded so it was very hard to follow actors without getting stuck or bumping into people. It was all pretty chaotic rather than fun.

I was interested to see how they'd do the character of Rocket (the genetically modified racoon character) but they just didn't bother. No Rocket so only 3 of the 5 Guardians were really present (Groot briefly featured as a puppet on Quill's shoulder).

The actors that were used for the Guardians that were portrayed looked and sounded nothing like their characters. Whereas with the Stranger Things Secret Cinema the characters were spot on, with this it really pulled you out of it because of how different the actors looked to the ones from the films. The guy that played Drax had smaller arms than me and I'm of average build.

The sketches they acted out were Butlins style performances with laughable "action scenes" and stunt work that was about the standard you'd expect from a school play.

The guy who played the Collector (a menacing and creepy character from the films) really phoned it in with a half-hearted performance. The random characters you could interact with didn't offer much. At one point we were introduced to a creepy looking fortune teller who pulled us into a backroom where we... were given pens and asked to write "Unity" on a piece of paper.

The film itself was of course excellent and they gain a star for excellent service during the film (you had a screen to order with by your seat and they'd bring drinks and food right to your seat during the film). The light effects accompanying the film were also very good.

That's sadly where the positives end for me. The cocktails afterwards were OK but we were sternly told off by an overzealous bouncer for stepping up onto a raised platform to take a pic (a large raised area with flashing lights 12 inches off the ground that looked to be designed for dancing).

Later I tried to take a picture of my partner in front of a blue wall only for 3 security guards to run over and grumpily inform us that that was a special area where you had to pay to have a picture. It was literally just a blue wall with patterns on it and we had actually paid for expensive VIP tickets. They're reaction was very rude and ridiculously over the top.

To sum up this really wasn't worth the money. 2/5

12 de novembro de 2022
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Resposta da Secret Cinema

Thank you Henry for your feedback. Sorry to read that your visit wasn't an enjoyable one. We hope you choose to visit again and if you do, please feel free to reach out to our front of house team should you require any assistance and they will be able to assist.

Classificada 1 em 5 estrelas

Not for me

This was my first secret cinema experience and it’s not for me. Went to Guardians of the Galaxy. It was really
chaotic and over crowded in a small space and I’ve still no idea what we were supposed to be doing. The mini challenges for credits felt very childish.

Saying that the friends I went with said they loved it. The end where the actors play out a scene was good and there’s recognisable characters - I kinda thought the whole thing was going to be like that.

24 de setembro de 2022
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Resposta da Secret Cinema

Thank you for reaching out Stephen. Please be assured we have taking your feedback on board.

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